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Innovative Tile Concepts

About us

Our company has been built on the recommendations of satisfied customers. We strive for excellence in everything we do. The main objective of every job is total customer satisfaction. Not just in the quality of our work, but also by respecting your home. We will always try to keep your home as clean as possible during construction and all that will be left behind is a beautiful job. Give us your design ideas and concepts or ask for ours. We can help you achieve your desired results. ITC has been in business since 1990. We are more than just tile installers. From small tile jobs to complete kitchens and bathrooms we can customize your job, give you great design tips and do it at an affordable price! Give us a call and you too will be another satisfied customer of Innovative Tile Concepts. We offer Complete and Reasonably Accurate Project Bidding and Negotiations Material Purchase and Labor Installation Acknowledgable Supervision and Project Management First Class Quality of Work Safe Workmanship Licensed, Insured, and Bonded Warranty and Guarantee of Products and Installation after completion

Business highlights

35 years of experience

Services we offer

Bathroom and kitchen remodels. Tile and stone flooring.

Reviews
5.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-13 of 13 reviews
Richard L.
Dec 2015
5.0
Yes, I recommend this pro
$250
unknown

Karen B.
Apr 2015
5.0
Yes, I recommend this pro
$8,000
Innovative Tile was very professional and pointed out some issues (then worked to resolve them). We are very satisfied with the completed project. I have just one issue.
It took longer than expected but only by a day. The issue is they worked for 2 days to remove the countertop and then "went dark" for over a week and we did not know why. So we were inconvenienced without a working kitchen longer than we needed to. We expected them to come do the install on 4/14 but they did not show nor call us. My husband had to wait every day because he expected them to show, but they did not. Finally after 4 days I called and got an installation date. So expect good work but not-so-great communication.

Emily H.
Apr 2015
5.0
Yes, I recommend this pro
$5,200
Jaime handled the job, and although I never met Mike in person, I know that he also worked on the job. 
Jaime did the estimate, was right on time and gave me a great deal of excellent feedback about how I might want to approach the work to get the best result.  The fireplace in the living room was the original - 1955- and had been stained badly by smoke over the years.  The work done involved first smoothing out somewhat the rough stone, then floating the whole fireplace, then replacing the new surface with a tile I had selected.  Jaime suggested that I have a granite remnant cut to order for the new mantel and hearth, and made that part of the bid.  That granite was the only hold-up to the job, because it was another contractor who fashioned and installed it and they were not as scrupulous about their commitment to a timeline as Mike and Jaime.  It all turned out well, though, the work was exceptional - careful and beautiful.  The fireplace now is the focal point for the room, and I am so proud of it.
The work done on the bathroom floor was equally beautiful.  I had selected white tiles and they hand-cut small 2"X2" black squares which Jaime counseled me to use sparingly to maximize the dramatic impact.  He was exactly right.  Because the house has only the one full bath, they demolished day one, floated day two, tiled and replaced the toilet day three and I was back in.  They had to remove the baseboard to tile and replaced it so beautifully I actually think it looks better than the original. 
I would recommend Innovative Tile Concepts wholeheartedly and would use them again if the opportunity came up where I needed high quality, beautiful work.

Response from Innovative Tile Concepts
"Thank you [member name removed] for your review. Jaime will be taking over the company in the future when I retire. I did come by and worked on the base board until the cats made me leave. (Allergies to cats). Jaime will continue Innovative Tile Concepts well after I am gone."

Darold P.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Florence C.
Oct 2012
5.0
Yes, I recommend this pro
$10,000
10

Tracy N.
Oct 2012
5.0
Yes, I recommend this pro
Beautiful and flawlessly installed!

Nick B.
May 2012
5.0
Yes, I recommend this pro
Mike and his crew from Innovative Tile Concepts was a pleasure to work with. Mike’s crew was very efficient, friendly and kept the work area very clean at the end of each day. They arrived promptly at the same time every morning and worked every day (except weekends of course) till the job was complete. Mike was easy to reach via phone and email and responded quickly to every question/situation that arose during the job.
I wanted to design the tile lay-out myself so it wasn’t just a grid on the wall. I’m not a tile expert, so Mike and his crew worked with me and gave me valuable input that helped us create a unique and beautiful bathroom.
I would highly recommend Innovative Tile Concepts. Thanks guys, for a job well done!

Richard H.
Dec 2010
5.0
Yes, I recommend this pro
$350
They didn’t sell anything unnecessarily, like the others. They were honest and straight forward. He co-operates and listens to your needs. I like their services and will continue to use them in future.

Rollande Y.
Aug 2010
5.0
Yes, I recommend this pro
Innovative was a pleasure to work with. The owner, Mike Hagan, responded immediately to any questions I had. The two workmen, Alejandro and Raymond, are experienced and did an exceptional tile job. They were both nice and professional. Not only do I recommend them but plan to have them do the tile work in my kitchen which will be renovated this month.

Corinne B.
Jun 2010
5.0
Yes, I recommend this pro
$3,200
What I really liked was the helpfulness of the staff, offering advice and clearly explaining pros and cons for the various products. They also helped me chose an appropriate grout color. I was sent home with multiple samples (no deposit required). The price was reasonable too - I didn't find an exact match to the tile that I chose but similar products were slightly more expensive elsewhere.

Patricia R.
Apr 2010
5.0
Yes, I recommend this pro
$3,000
He did a great job. He came out on the weekend too. He was absolutely wonderful. The same person had done our kitchen granite two years ago.

Brenda F.
Oct 2008
5.0
Yes, I recommend this pro
$9,800
I would recommend Innovative Tile to everyone. The are very easy to work with and take pride in the finished product!

Richard C.
Jun 2008
5.0
Yes, I recommend this pro
I am not sure of the price because my contractor took care of all of that. They helped me decide how to lay the tile and what would look best in my home. They helped with timeliness and my schedule. They gave me choices of what I wanted. They even helped with the choice of what grout to use. They also had to level the floor and make sure the tile was even. They were always very clean and on time. I would use them again in the future and would recommend them to others.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Innovative Tile Concepts is currently rated 5.0 overall out of 5.

No, Innovative Tile Concepts does not offer free project estimates.

No, Innovative Tile Concepts does not offer eco-friendly accreditations.

No, Innovative Tile Concepts does not offer a senior discount.

No, Innovative Tile Concepts does not offer emergency services.

No, Innovative Tile Concepts does not offer warranties.