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Heartwood Residential

4.8(
108
)
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Heartwood Residential is a full service design+build remodeling company, serving the South Bay Area since 2009. We are a fully licensed, bonded, and insured general contractor. In addition to our own hardworking, knowledgeable crew, we work with a tight knit group of local subcontractors. We work hard to ensure that all representatives of our Heartwood family share our standards of quality, customer service values, and professionalism. Our services include custom designed and built whole house remodels and additions, exterior renovations, and kitchen and bathroom remodels. We pride ourselves on our professionalism and superior customer service, attention to detail, and problem solving capability.

Business highlights

16 years of experience

Services we offer

Additions, Bathroom Design, Bathroom Remodeling, Design+Build Services, General Contractor., Interior Remodeling, Kitchen Design, Kitchen Remodeling, Whole House Remodeling

Amenities

Free Estimates

Yes

Reviews
4.8108 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
8%
3
4%
2
0%
1
0%
Write a review
Showing 1-25 of 108 reviews
David U.
Aug 2023
5.0
Yes, I recommend this pro
$125,000
From our first interactions to the final closeout meeting, Nick and his team at Heartwood Residential embodied professionalism. We were very impressed with the time and attention to detail Nick took during his initial walkthrough prior to generating a quote. This gave us confidence that he understood what would be involved in completing our project, as well as ensuring a minimum of unanticipated issues once work started. As with all projects, there were unexpected issues, and Nick and his team handled all of them calmly, efficiently, and professionally. Communication with Nick was excellent whether it was a quick text for a small question or an in-depth conversation about the project status at our bi-weekly meetings. The quality of Heartwood’s work was excellent, and we felt that Nick and his team genuinely cared about our satisfaction with the work being performed.
Laura C.
May 2022
5.0
Yes, I recommend this pro
$160,000
Heartwood Design began the kitchen project at the beginning of our Covid lockdown. Despite the restrictions and other difficulties, crew showed up each day to work and the project moved forward smoothly. A few bumps were hit when crew members came down with Covid and time was lost, along with some communication. Through this challenging time Nick, the owner, was steady in his professional handling of everything. I always felt that he had my satisfaction foremost in his work, plus his own commitment to professional, high-quality work. He never cut corners, always saw that the project was executed correctly. We easily passed all inspections. Nick and his office were responsive and easy to work with--prompt and courteous and willing to go the extra mile to meet my expectations and satisfaction.
Anita Y.
Mar 2021
5.0
Yes, I recommend this pro
$80,000
Our kitchen was original to the house from 1931, including the faucets coming out of the wall, old wood cabinets that had layers and layers of paint, pink and light blue/green tiles as the countertops, a small area for the fridge that was currently empty, linoleum floors, and a weird column right next to the stove that turned out to be a stubborn brick column. We really needed someone to demo everything in the kitchen and upgrade it to a functional, usable, and modern kitchen. We first contacted Heartwood Residential through Houzz and Nick was prompt to answer and schedule an appointment do discuss our project. We had already talked to a few general contractors at the time and had an idea of what we wanted to do, which included removing a wall and getting rid of that brick column. We brought up the brick column with the other contractors and each of them said it would be a structural issue and they really didn't want to deal with it even if the price was not an issue. Nick was the only one who voluntarily went to check out what the brick column was in our basement and had any knowledge of what it was for. Turns out, it's for gases to escape and ran from our basement to the attic or roof. Another issue I had with other contractors was that they really wanted my husband to be there when they came to check out our kitchen. When I asked questions or expressed my opinions, they would look at my husband to answer the question in a round-about way. My husband really didn't like them because they didn't respect me at all. I also bought the sink, fridge, dish washer and a few other items while they were on sale and one of the other general contractors made a snide comment about what I picked out. Nick and Michelle were very accommodating with including the appliances and finishes that I already bought into the design they presented and they were able to find a way to hide the brick column and come up with an elegant design to the entrance of open kitchen. When Heartwood Residential started the demolition of our kitchen, they prepped our house: covered the floors, moved furniture, sealed off other rooms so most of the dust would not get into the other rooms. I set up a go-pro to take a picture every minute of the demolition and explained that I wanted a time lapse of this whole process, and they were very accommodating -- even moving the gopro to a better angle to get the whole thing. I would ask them questions about what they were going to do in the mornings and they didn't hesitate to stop and explain what would happen that day. At the end of the day, they would clean up and put all their tools away. If there were any issues or if something didn't look right, Nick, Jamison, Brandyn, or Elliot were prompt to call or text us to get it addressed. For example, we have curved ceilings in our dining room and since they removed the wall between the dining room and kitchen, the ceiling to the kitchen needed to be curved too. The issue came up with painting the wall and ceiling different colors and the solution was to add crown molding, like what we have in the other rooms. When I insisted that we use hue LED strips to light up the bottom and top of the cabinets, he said they can make it work and they did, even having the electrician come back a few times to make some adjustments. Towards the end of our project, I went around our kitchen and inspected almost everything. Some of the backsplash tiles were crooked, there were a few scratches on the cabinets, a few cabinet doors were not straight, etc....there were a lot of post it notes around our brand new kitchen to say the least. I can say that Nick and his team (mostly Brandyn) addressed each post it note individually with me, fixing each crooked tile, each hole or scratch, or each cabinet door. One thing that did go wrong with our project a delay because wrong sized cabinets were ordered, but I guess it turned into a good thing because they were able to use some of those cabinets to build a storage cabinet that fit next to our washer and dryer. To finish the project up, Nick personally came to check each item off, moved our washer and dryer into their correct spots. Overall, we're very pleased with the professionalism and courtesy of the services provided by Heartwood Residential. They were a pleasure to work with, always keeping us in the loop with what was happening during the renovation, we were comfortable leaving our home in their team's hands while we were out, and overall attitude of everyone from Heartwood. They were definitely a pleasure to work with and will be the first ones we call for another remodel.
Debbie B.
Feb 2019
1.0
Never received a response for my request of a quote
Response from Heartwood Residential

"Dear [Member Name Removed], My name is Michelle Yegge and I am a co-owner of Heartwood Residential. I want to apologize to you for the lack of response to your inquiry. We are currently in a time of transition - I have stepped away from the office after having a baby and our new office manager is still in training. Unfortunately she did not realize that your message had come in and it was buried in the Angie's List inbox. Please know that we value all of our potential clients and we did not intend to ignore your inquiry. We are sincerely sorry for missing this message and understand your frustration. Please let me know if there is anything that we can do for you moving forward. We do appreciate your interest in our company, and wish you the best of luck with your home improvements. All the best, Michelle Yegge Heartwood Residential"

David J.
Aug 2018
5.0
Yes, I recommend this pro
In the world of home remodels and construction, family-owned Heartwood Residential is a rare gem. I retained them to convert my close-to-original, circa 1970 kitchen into something affordably modern, and from beginning to end it was a genuine pleasure to work with owners Nick and Michelle Yegge. To be clear, “genuine pleasure” is not a phrase I would have ever considered using in a sentence with “remodel” before. I mean, let’s face it . . . no matter how nice the finished product, the actual process of remodeling your home can be stressful. Amidst all of the usual hubbub of construction, Nick and Michelle are calm, thoughtful, consummate professionals with impeccable technical skills and a hands on touch that engenders trust. Craftsmanlike. Fair pricing within your design budget. Trust your home to them . . . you’ll be glad you did.
Response from Heartwood Residential

"Dear [Member Name Removed], It was an absolute pleasure to work with you and [Member Name Removed] on your kitchen remodel. Thank you for working closely with us and for spending your time to write this glowing review. We hope that you both enjoy many hours in your new space, and that the transformation of your kitchen brings joy to your lives and a renewed pride in your home. Many thanks to you both, Michelle & Nick Yegge Heartwood Residential"

Ron D.
Apr 2018
4.0
Yes, I recommend this pro
Went well and bathroom looks great
Jackie B.
Dec 2017
5.0
Yes, I recommend this pro
Great! Problem was identified, contractor fixed missing roof shingle & repaired ceiling
Response from Heartwood Residential

"Thank you for writing a review about our work. We appreciate your business and look forward to working with you again in the future. Thank you, Anabel Heartwood Residential"

Anne K.
Oct 2017
5.0
Yes, I recommend this pro
They did a very good job. I am very satisfied.
Response from Heartwood Residential

"Thank you very much for your review. We enjoyed working with you on your project and are pleased to hear that you are happy with our work. We look forward to working with you again in the future. Thank you! Anabel Heartwood Residential"

Tracy H.
Sep 2017
5.0
Yes, I recommend this pro
Walter did an outstanding job! I will definitely use this company in the future.
Response from Heartwood Residential

"Thanks very much for your review! We are glad to know you are pleased with the work and we look forward to working with you again in the future. Thank you! Michelle Yegge"

Teresa M.
Aug 2017
5.0
Yes, I recommend this pro
$3,600
Nick, the owner, came out promptly to discuss our options; I appreciated his willingness to help me save money (and also to tackle a small project). Walter, Heartwood's great handyman, was able to cut out our old sink without damaging the counter, saving us thousands of dollars! His installation work on the new sink was excellent, and he solved some plumbing problems we hadn't been aware of. He also installed a slide out drawer underneath the sink for recycling/trash. I would hire this wonderful company again, and plan to when I redo my guest bathroom in the future.
Response from Heartwood Residential

"Thank you for your glowing review of Walter and your experience working with Heartwood Residential! We are so pleased to read your review and we are very happy with the solution that Walter came up with. He is indeed an exceptional handyman! Thank you again for your feedback and for hiring us for the job. Michelle Yegge"

Therisa T.
Jul 2017
5.0
Yes, I recommend this pro
1. Awesome Man Walter is! 2. Walter was on time. He was very professional. Walter asked and made sure he was doing exactly what I wanted him to do and where I wanted things to be hung. Walter was so meticulous and it showed. I admired Walter's expertise and appreciated his advice. I cannot say enough. Thanks Heartwood Residential for having a team player like Walter. He is truly an asset to your company.
Response from Heartwood Residential

"Thank you so much for your detailed review of Walter and our company. We really appreciate this feedback and are so grateful to have Walter as part of our Heartwood family. Thanks for working with us on your projects and for your post on Angie's List. Michelle Yegge"

Jackie B.
Apr 2017
5.0
Yes, I recommend this pro
Everything went great; one can't really tell a repair was done. Walter was quite knowledgeable and professional.
Response from Heartwood Residential

"Thank you for your rave review of Walter and the repair he completed. We love hearing this feedback and appreciate your time in posting a review. Thank you! Michelle Yegge"

Ginny M.
Feb 2017
5.0
Yes, I recommend this pro
Nick & Michelle are a delight to work with/respond quickly, and are very knowledgeable. Their communication is the best I have seen. They are efficient, friendly, & responsive. Nick made suggestions on additional items, which we had done. Michelle provided assistance on décor, fixture choices, paint, etc., and very helpful to me. All of their subcontractors were very reliable, took pride in their work, & perfectionists. Any issues needing attention were resolved quickly, with Nick always keeping me informed. They were able to meet our completion deadline. We are 100% satisfied with our project, and they are highly recommended!
Response from Heartwood Residential

"We thoroughly enjoyed working with you both on this project, and we are so pleased to read about your positive experience working with us. Thank you for taking the time to write a review about Nick and me, and our company. We hope you are enjoying the updates in your home, especially as we approach another holiday season! We are very much looking forward to the next project, and wish you both all the best. Many thanks, Michelle & Nick"

Karen Z.
Sep 2016
5.0
Yes, I recommend this pro
I would highly recommend using Heartwood Residential for any remodel or building project. Nick is an excellent communicator and an all around great guy. He provided us with a thorough and comprehensive quote with a real attention to detail. His crew was really professional and the entire project was a success. They do excellent work with a great attention to quality materials and methods.
Response from Heartwood Residential

"Thank you for your kind review and for your feedback on Nick and our crew. We enjoyed working with you both on this project and hope you are enjoying life on your beautiful porch!"

RYAN M.
Sep 2016
5.0
Yes, I recommend this pro
We were looking to update our backyard with a custom storage cabinet and AC cover. Most contractors did not respond or were busy with larger projects. We received a referral from another woodworker to contact Heartwood Residential for the scope of our project. Michelle was very responsive and set us up with a consultation with the lead contractor Nick. The work began a few weeks later in early June. The main carpenter (Chad) was very punctual and friendly with our dog Ellie. Heartwood Residential worked within the proposed time frame (1 week) and charged us according to the contract. The work was gorgeous (see attached pictures).
Response from Heartwood Residential

"Many thanks for your feedback and review of your experience working with us! We are delighted that you are pleased with the outcome and are enjoying the finished product. Thank you, thank you!"

Jennifer C.
Jul 2016
5.0
Yes, I recommend this pro
Extremely well. My husband and I love Heartwood Residential. Working with Nick & Michelle is truly a partnership. We're so proud that the National Association of Remodeling Industry (NARI) awarded Nick's company the "2015 META Gold Award" for their masterpiece transformation of our master bathroom. See photos on this site. We interviewed 6 companies and are really pleased we selected Nick (and Michelle) - what a team! We will definitely hire them in future home projects and recommend them to all our friends. Nick is impressive: as a Master Craftsman he can step in at any point in the project to supplement his tradesmen. We really enjoy Nick's pleasant demeanor, his 'customer first' approach, and his unbeatable "can-do" attitude. We fully trust Nick and give he & Michelle our highest recommendations!
Response from Heartwood Residential

"Many, many thanks for this raving review! We have enjoyed getting to know you both and are so excited for your future projects! Thank you for providing such kind praise and feedback for Nick and our company!"

David C.
Jul 2016
5.0
Yes, I recommend this pro
$48,000
We hired Heartwood Residential in early 2016 to remodel our kitchen, refinish our floors and paint our house's interior. The kitchen remodel was completely down to the studs, and included removing a load bearing wall. Nick and Michelle of Heartwood Residential made this a wonderful process from the start. Their 'Design + Build' approach benefited us greatly. At the onset we presented them with our concept, and they made it better by adding their own ideas and vision to our's. Their communication is excellent; quick to respond and they address the issue at hand. 


What impressed us the most however was their diligence. After hearing many horror stories from friends of contractors who show up to work intermittently, we were pleased with Heartwood's diligence on our project. From beginning to end, only a small handful of days went by when they were not at our house completing our project.


Both Nick and Michelle, their crew and their sub contractors were friendly, and pleasant to work with. 


In the end, this all added to a finished result that exceeded our expectations, and a process that was easy and well facilitated. We are planning on hiring Heartwood again for our next home project, and we highly recommend them to anyone.
Response from Heartwood Residential

"Thank you for taking the time to review your experience on Angie's List! We absolutely loved working with you and your family on this project and we are so happy to see you enjoying the new kitchen! Thank you for making our work feel like play!"

Lisa B.
Apr 2016
3.0
She was polite about the quote...... [approximate cost: $180.0]
Response from Heartwood Residential

"Thank you for your review, and for this opportunity to clarify our policy regarding estimates. First of all, most repairs are performed hourly by our handyman division without a formal estimate. It should also be noted that we offer ball-park estimates for most projects based on pictures and a description of the project sent to us, free of charge. We also offer consultations for remodeling projects free of charge. Beyond those complimentary services, we charge a consultation fee for detailed estimates of repair costs. Estimates on repairs usually involve diagnosing the problem that caused the damage, as well as designing, researching, and quoting the repair. The consultation usually includes an on-site visit, detailed diagnosis of issues causing damage (if applicable), creating a plan to execute the repair, and ends with a formal quote outlining the work to be performed. Most of the repairs we quote are billed at our hourly rate + materials, with the exception of very large scale repairs with a limited scope. We also charge our consultation fee to estimate work for real estate transaction purposes. Lastly, we credit the full amount of the consultation fee back to our clients who choose to proceed with our company and complete the work we quoted. Please let us know if anyone in the Angie's List community has any questions regarding our estimating policy. We sincerely thank you for your time and your interest in our company, Heartwood Residential"

Paul F.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Response from Heartwood Residential

"Thank you for writing a review about our work. We appreciate your business and look forward to working with you again in the future. Thank you, Michelle Yegge"

Celia B.
Mar 2016
5.0
Yes, I recommend this pro
$20,000
unknown
Jerry G.
Feb 2016
5.0
Yes, I recommend this pro
$100,000
unknown
Response from Heartwood Residential

"[Member Name Removed] and [Member Name Removed], Thank you both very much for taking the time to submit a review of our company to Angie's List. We appreciate this immensely! We enjoyed working with you on these beautiful projects and we look forward to working with you again as other projects come up. Thank you for your kind words and for being such a pleasure to work with! All the best, Michelle & Nick Yegge"

Deborah K.
Jan 2016
5.0
Yes, I recommend this pro
$10,000
Nick Yegge is a young contractor with an eye for detail and a calm and reassuring manner.  Michelle, the office manager, is good with the details of the estimates and contracts.  They have provided competent "demo" and carpenter workers to accomplish a wide range of tasks.  I would definitely use them again.
DAVINDER B.
Jan 2016
4.0
Yes, I recommend this pro
.
Response from Heartwood Residential

"Thanks for providing another review on Angie's List!"

Calvin M.
Dec 2015
4.0
unknown
Rebecca R.
Nov 2015
5.0
Yes, I recommend this pro
$100,000
The quality of Nick Yegge's work is terrific and everyone who works for him is top-notch. All sub-contractors he hired were excellent too. We had a unique experience, I think, because this house was built on stilts on the ocean bluff 45 years ago with an unusual architecture. There were surprises at every turn. Nick was always honest about what he discovered and we disused how to approach the new problems as they arose. Nick always found a good solution. Santa Cruz County permitting was also a challenge but Nick would not take no for an answer and even hired an engineer to prove that what we wanted to do was not only feasible but that it would improve the integrity of the structure of the second floor loft. Throughout the project Nick was always good about keeping in contact and workers always arrived when he said they would. I cannot say enough about the quality of the work. And the results are absolutely beautiful!
Response from Heartwood Residential

"[Member Name Removed] Thank you for spending time reviewing your experience working with Nick and our company. We are so glad that you are pleased with the work and enjoying the beautiful remodeled rooms of your home. Thank you for the opportunity to transform your space and to work with you on this project. Your designs are spot on and the transformation is a true nod to your skill and talent in this area. Thank you again for the public feedback, and happy, happy holidays to you both! Michelle & Nick"

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FAQ

Heartwood Residential is currently rated 4.8 overall out of 5.
Yes, Heartwood Residential offers free project estimates.
No, Heartwood Residential does not offer eco-friendly accreditations.
No, Heartwood Residential does not offer a senior discount.
No, Heartwood Residential does not offer emergency services.
No, Heartwood Residential does not offer warranties.