I paid Xavier $600 to install a new sprinkler controller and a simple drip line. Some time later I called and told him that one of the stations was not turning on. I subsequently paid him twice more for "faulty sprinkler valves". He spent a short time working on the new controller. The very next day I went to the controller and saw that it had been completely pulled away from the wall and was hanging by its wires. I called Xavier but he did not want to fix it. I had to call a handyman to properly re-install the controller into the wall. I sent Xavier before and after photos, a copy of the cancelled check and the handyman's invoice to me. Xavier is refusing to pay for his shoddy workmanship. I also gave Xavier a check for $30 to fix a faulty valve. He told me he was unable to cash it due to something on the back of the check (?) I told him I would have the check cancelled and go from there. Xavier told me NOT to cancel the check and he would attempt to cash it again. I'm still waiting on this.
Description of Work: INSTALL NEW SPRINKLER CONTROLLER AND ADD A SIMPLE DRIP IRRIGATION
Rating Category
Rating out of 5
JENNIFER T.
07/2013
1.0
irrigation systems
 + -1 more
Total disaster. The system didn't work and still doesn't work. They tried several times but could not get the 'smart' timer to work. We just got our first water bill with the water saving system they installed and it went UP by 50%. This is a dishonest, incompetent company. They have no idea what they are doing.
Description of Work: Hired The Sprinkler Guy to install a water-saving sprinkler system and a 'smart' timer that would adjust itself to weather conditions and water as needed
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$6,000
Mary Jo S.
01/2011
1.0
irrigation systems
 + -1 more
See above.
Description of Work: I called twice and never got a call back.
Rating Category
Rating out of 5
responsiveness
1.0
07/2005
5.0
irrigation systems
 + -1 more
THE SPRINKLER GUY CAME RIGHT ON TIME. THEY DID THE JOB WELL AND THEY DID THE JOB FAST. ALL THE WORKERS WERE VERY KIND AND GENEROUS TO ME. THE PRICE WAS LOW.
Description of Work: WHEN I HIRED THE SPRINKLER GUY, I HAD THEM INSTALL NEW SPRINKLERS AND TAKE OUT THE OLD SPRINKLERS. I ALSO HAD THEM CUSTOMIZE THE WAY MY WATER WOULD SQUIRT OUT.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Contact information
SERVICING THE EMPIRE LOS ANGELES, Calabasas, CA 91302
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Service Categories
Lawn Irrigation,
Drain Pipe Installation
FAQ
THE SPRINKLER GUY is currently rated 2.3 overall out of 5.
No, THE SPRINKLER GUY does not offer free project estimates.
No, THE SPRINKLER GUY does not offer eco-friendly accreditations.
No, THE SPRINKLER GUY does not offer a senior discount.
No, THE SPRINKLER GUY does not offer emergency services.
No, THE SPRINKLER GUY does not offer warranties.
Contact information
SERVICING THE EMPIRE LOS ANGELES, Calabasas, CA 91302