She failed to deliver on major portions of the project. Space designs were written on napkins. She brought in unlicensed contractors. They took the money and abandoned the job and there was no follow up. She did not provide formal schedules or a formal space plan. She accepted payment in December 2010 and I just received the furniture in September. The furniture was damaged and did not fit into the space properly.
Description of Work: I had a design contract, which included space plans and schedules and meetings with constructions contractors. I also had a separate contract the purchase and delivery of furniture. UPDATE: Pati Pfahler and Color Design Planning aka Color Design LLC promised both the client and Angie's List an agreement to sign in order to receive ONLY PARTIAL refund of the money paid for furniture not delivered and not to specifications; that agreement was never sent - and even Angie's List was kept "on the hook" for over two months. The contention that things are being worked has been and continues to be a fabrication that represents the pattern of behavior and offenses that are continued by this firm.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Color Design Planning
We are in the process of working this out with the customer in regards to her one room of furnishings and all other issues.
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Service Categories
Interior Design and Decorating
FAQ
Color Design Planning is currently rated 1 overall out of 5.
No, Color Design Planning does not offer free project estimates.
No, Color Design Planning does not offer eco-friendly accreditations.
No, Color Design Planning does not offer a senior discount.
No, Color Design Planning does not offer emergency services.
No, Color Design Planning does not offer warranties.