Discount Plumbing

I just had a terrible experience with discount plumber, I should have never agreed to their rates, so I recommend avoid not contacting them for any service. We booked discount plumbers for a bathroom drain clog. This ended with $11,669 of work the technician Connor found and recommended. With two plumbers for 6.5 hours (13 total hrs), their rates per plumber are $700-900 per hour per plumber. Please look at the photos and decide if these are reasonable costs for the work. Remember to avoid the mistakes I made hiring discount plumbing. Get multiple quotes. Do not give a contractor the opportunity to find new things to fix, only the issues you wanted originally. Get itemized parts and labor quotes. I feel taken advantage of and hope you avoid them to not make the same mistake I did.

unknown

Faucets leaked at base. Apparently sealant or gasket was not installed  Called several times to repair but no response.

It was a tough job, but they managed and were professional throughout. They used booties and cleaned up after themselves.

They came on time and fixed the problem very fast. Carlos fixed it fast. Good, friendly service!

unknown

Carlos came promptly, assessed the situation quickly, provided all the options and gave recommendations. When I selected a replacement, he offered to purchase and return to install. He came back in about an hour and everything is all installed and working!

Calm and expertise was my experience with Carlos and Discount Plumbing Rooter service.

They responded fast but they need a little bit more expertise. They actually put plumbers tape and plumbers pipe on a gas stove and you're not allowed to do that so it was leaking. I will use them again but with caution.

The plumber that came out was Angelo. He said he didn't have the proper screwdriver to tighten the faucet. He said he would return between 8 and 9 the next morning that it would be $80. No one showed up. I called to check on if anyone was coming and talked someone who said that they'd send out a tech who would be there between 9 and 10 - no one showed. Then they said between 10 and 11. Finally, at 11:30 a plumber arrived. He had very limited English skills. He worked on in it for about 45 minutes but said he couldn't fix it because he didn't know how to use the screw driver. He gave me a bill for $575 for parts and labor - which includes a fuel surcharge which they didn't tell me about. It also says they gave me all types of discounts! I refused the bill because he didn't fix anything. He said he tried. The man that I talked to about the bill said there was nothing he could do.

Two days later, Angelo, called at 7a.m. - on a Sunday! - saying that he was on his way out to fix my faucet. Ridiculous!

Since then, another plumber from a different place came out and tightened the faucet within two minutes with a screwdriver and didn't charge me at all.

When a plumber makes a house call he should have the proper screw drivers. They should've told me it would take a couple days to get someone qualified out instead of sending someone unqualified. The bill is entirely unjustified and ridiculous! They have a right to charge a fuel surcharge but they need to notify any customer ahead of time as well!

Overrall i am extremely satisfield with the work performance that Jason did at my resident . I would recommed this company to anyone .

I'll try to summarize quickly:
* Called this company for the services above.* Plumber visited and gave quote of $349 for toilet install, $120 for other misc. work. I said yes. (By the way, I was also given a quote of $2495 for a replacement 50gallon hot water tank, which I later did for $1300 with a diff't company. $2495 seems double what it should be.)* Anyway, back to the work performed:* Toilet bowl installed, but plumber asked me to help him drag old toilet bowl in a box up stairwell. At the end, I realized it was leaking the whole time and I'd just had the stairwell carpeted. Gross! I can't think what it was dripping! Anyway, this job was done and the toilet works.* The sink work, though, was a nightmare. He said he needed a new lever strap (which is odd - as the existing one was new). * He went shopping for parts for 2.5hrs. * He returned and said the sink lever was fixed. I pulled it up as a test and it came right out of the sink. Glad I tested it first!* He fixed it, but it was still sitting 1inch too high. He adjusted unsuccessfully and seemed in a hurry. * Eventually I paid and he just left and said I should txt him to fix it the next day. I asked about the 12% angies list discount. He said he knew nothing about it but would ask the office the next day.* He also said he'd call the next day to come back and fix the problem. He didn't.* I called the company next day to report on the problem; no one called me back.* I called the original plumber; he said I'd get a refund of 12% on labor and $40 for the extra parts I didn't need. I asked for someone from the company to call me with info on the refund money (i.e. how much). He said sure.* No one ever called me, my money was never refunded, so I got over-charged for services not received and a discount promised on this site was not honored.
This might be a good company with good people. I just personally had a bad experience. I'm a first time home buyer and I moved in about two months ago and this experience left me feeling taken advantage of. Bummer!

It went extremely well. They came out within the hour and was really surprised. Loved the serviced.

Fantastic service.
Had a bunch of little details on a place I bought - running toilet, leaking shower, leaking dishwasher. They were on time, went through everything quickly and efficiently, solved a number of little problems professionally, explained to me what was going on, and charged me a third of what I expected.
Highly recommended, would not hesitate to use again.

It went well. Carlos arrived 15 minutes early and was down in around 30 -40 minutes. He snaked the drain and then used a "blow back" to clear out the rest of the blockage. He mentioned how to keep the drain open in the future with monthly or bi-monthly usage of a "blow back" device.

The plumber, Paul, did exellent work both in the original installation and in the subsequent investigation and resolution of the hot water coming out of the cold taps problem.

Overall Discount Plumbing did an outstanding job, price was fair, and timing was excellent.

See Above

I called Discount Plumbing because I had used their service before and I had been totally impressed. I called them after I saw that my utility sink was leaking. When I looked underneath, the pipe had come completely apart. Their plumber, Adan, was at my house within about 35 minutes and right away I loved how polite and professional he was. He wore his booties and all his tools were neatly organized. He quickly repaired the problem by putting a metal connector instead of the plastic one that was originally there. He explained to me that the pipe was too heavy for the plastic, but that the metal one should be able to hold it. He offered to brace it just in case, which he did. He was done in less than an hour. He even gave me a warranty for the work and gave me a $25 off magnet for my next visit. It was another great experience. I would highly recommend them to anyone who needs a good affordable plumber.

i had terrible water pressure in my home.so i called discount plumbing to try to determine the problem.they found that my home has old galvanized pipes which were closing up.they gave me a very good price to repipe my whole house in new copper piping.they were done in a couple of days and passed inspections.my water pressure is great now .thanks discount plumbing.

They were great! I had to call a plumber because my roommate broke our kitchen faucet the day before a party we were throwing. Their plumber was at our house in about an hour and he replaced our faucet super quickly. He was very clean and very professional. He even educated us a little bit on how a single handle faucet might be more durable in our situation and made us feel very comfortable that he knew what he was talking about and cared to do his job right.

When I found out that my main line was clogged I was in a panic! I called multiple plumbing companies before calling Discount plumbing Inc. and receiving a reasonable price. They came out gave the estimate took a day to pull the permits and in one more day the work was done the cement was poured and my plumbing was in 100 percent shape. I would recommend Discount plumbing to anyone I know. This is a company you can respect!