Alexander Company

The Alexander Company did an excellent job with our window replacement. An easy company to do business with, everyone was cordial and professional. The installation crew was polite, professional, quick, and kept the installation site clean and safe. My only caution would be: plan well in advance; our project was three months from contract signing to window installation. There could be several reasons for this extended schedule: our order was a custom color, and California is in the middle of wildfires and a pandemic. All-in-all, we're very happy with the end result, and if we plan to replace another window or two, we'll certainly go to Alexander Company first.

Fantastic! Very well organized, neat and performed the job professionally! I would hire them again. They were recommended to me by Burlingame Glass. If I have to replace more windows, I will use Alexander Company!

Everything went exactly as I had hoped. Excellent work, on time, and cleaned up after finishing for day.

Great. Very good quality work.

We dealt with Walter for the estimate and he was easy to work with. Estimate seemed fair. Overall pretty good experience. The only issue we had was that after the guys patched the drywall inside they promptly went outside and, in the course of hammering down the chicken wire for the stucco, promptly knocked much of the new plaster right off the walls.

The Alexander company crew did a completely wonderful job--I can't praise them too highly. To begin with, we spent a good deal of time with Jeff Alexander, figuring out what grid patterns we wanted for each of the windows, relying in part on his excellent advice. The work itself was scheduled not too far out once we'd negotiated and signed the contract. We are completely satisfied regarding both the process of installing the windows and the final product. With gaping holes (temporarily) where windows used to be and work in progress, there was obviously a lot of necessary disruption, and potential for chaos. But the crew got the entire job done in a little more than one week, and each day put things together so that we could go on living in the house while they worked. Throughout, they were terrific to work with. They were neat in their work, cheerful and friendly and communicative, and diligently kept our furnishings and stuff covered to protect them from dust etc. There was a perfect clean-up at the end of the job as well. And a careful explanation of how various features of the windows worked. The quality of the work was outstanding, and -- after we had someone else stain the oak-on-the-inside windows and framing--they are completely beautiful, and have transformed every room into a much better looking space. This was a big home-improvement investment, but we definitely feel that it was worth it.

This company doesn’t provide minimal customer service if the job is small. I started the process to replace two windows (one is broken) at the end of July 2017. The job is still incomplete. The wrong glass was ordered and I was advised not to install the windows (on October 30, 2017) because it would be difficult to replace the glass after installation since the windows are high. As a result it has been over 3 months since I ordered the windows and I still have a broken window. The rain has started and there has been no follow up from the company about when/if the windows will be installed or even if the glass has been ordered. If you have small job this company will not provide minimally competent work or customer service. You will be ignored after it accepts your deposit and you will have to chase it get any information about the status of your order.

Excellently! Great service and professionalism. Very punctual. Work done quickly and well. Very careful with our home. Cleanup was done well.

I’m really pleased with my recent window replacement project with Alexander Co. Before hiring them, I had done some homework by looking at the online reviews (including the Angie’s List). Alexander Co. really got very good reviews. My own experience confirmed the good things most people said about them. My window project was actually not a big one, but Alexander Co. still showed their commitment to satisfy their customers no matter the job was small or big. At the beginning, the estimator (Walter) discussed the job with me, explained different options, and gave me a reasonable offer. When I still had questions, I emailed Walter, and he responded promptly. When the ordered window arrived, the office called me, and changed the installation date to accommodate my schedule. On the installation day, Jose and James arrived on time. They carefully covered my living room before starting work. They looked and behaved very friendly and professional. When a small unexpected issue came up, they talked to Walter and came up with a smart solution which didn’t cost me extra money. In short, I’m very happy about their work. I’ve heard that Alexander Co. can also do other home improvement stuff besides windows (such as siding, etc.). If that’s true, I will definitely consider them for my future projects.

Superb customer service - from initial call to completion of the job.  This company is all-around outstanding.  Installation was expeditious, excellent workmanship, left job site spotless.  Product - high quality.  Extremely pleased and will definitely recommend the Alexander Company!!

Excellent; Team was prompt, did an outstanding job and cleaned up thoroughly. Very pleased with the new windows and the quality of workmanship.

Very good.

Loved these guys. Clean, prompt and worked though some very bad weather.

They did a excellent job. The workers were very professional, neat and great workmanship.

Great. The two installers were experienced highly skilled & pleasant.

Excellent work; excellent crew(s)!

John Alexander measured my windows, ordered and installed them. They are my only window company.

Great team!

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Very good – prompt & efficient!

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Beautifully prompt, neat, meticulous.

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The crew arrived a little late but they were professional, worked hard and cleaned up well. My furniture and floors were protected and removed and replaced blinds, alarm contacts and moved heavy furniture for me. I love my new windows.

Very professional, reasonable prices. good quality & workmanship very responsive, friendly, and communicative.