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31 years of trusted experience
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Reviews
3.54 Reviews
Showing 1-4 of 4 reviews
Letty Jo R.
11/2011
home theater design
 + -1 moreThe equipment that I'd purchased from Best Buy, a dvd player and a receiver, is defective. In purchasing the equipment they were very very helpful, but since I've not had any luck in getting my issues resolved. I've tried to talk to them several times by phone, and either just get passed around from department to department or I'm on hold for extended periods of time or no one ever gets back to me. I've tried several times for an hour and I get nowhere. I would give them an A for service in the store, but an F for service and repair after the sale.
Description of Work: I purchased home theater equipment from Best Buy.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| professionalism | |
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| punctuality |
$1,000
Don S.
10/2006
appliance sales
 + -1 moreThe price was fantastic so we bought the set. Best Buy installation was flawless and very professional in every way. In fact, this was possibly the best service I have ever had for a large appliance.
Description of Work: Purchase and installation of a new Inglis Super Capacity Washer and gas dryer to include hauling away old machines.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$600
NANCY C.
08/2005
tv repair
 + -1 moreI WILL NEVER SHOP AT BEST BUY AGAIN SINCE THEY DID NOT HONOR THEIR ORIGINAL WARRANTY WHICH SAID THEY WOULD REPLACE NOT REPAIR THE TV. WE FOUND THEIR EMPLOYEES BOTH STORE AND SUPPORT TO BE EXTREMELY RUDE AND NOT HELPFUL.
Description of Work: FROM A EXTENDED WARRANTY PROGRAM THE TECHNICIAN FROM BEST BUY WAS UNABLE TO FIX THE TV AFTER 3 DIFFERENT TRIES.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
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| responsiveness | |
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$50
01/2005
STEVE DID A GREAT JOB.
Description of Work: I PURCHASED CABLE FROM THE COMPANY
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
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Yes, I recommend this pro
$19.99
Contact information
1501 N VICTORY PL, Burbank, CA 91504
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Sales and Installation,
TV Repair,
Stereo and Home Theater Systems,
TV Sales,
Computer Sales,
Computer Repair,
Camera Repair,
Auto Radio Service,
Appliance Repair
FAQ
Geek Squad - Best Buy is currently rated 3.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
1501 N VICTORY PL, Burbank, CA 91504
www.geeksquad.com/repair