Roto-Rooter Plumbing & Drain Service

"Thank you so much for the great review! We're thrilled to hear everything went smoothly and that you're happy with how the drain line looks after the de-scaling. David takes a lot of pride in doing the job right, and I’ll be sure to pass along your kind words to him. We appreciate your business and are here anytime you need us!"

"Thank you for the kind words! We’re glad we could get the installation done quickly and help with the info for your insurance provider. If you ever need anything else, don’t hesitate to reach out — we’re always happy to help!"

"Thank you so much for the kind words and for sharing your experience! We’re thrilled to hear that David [Provider Name Removed] provided excellent service replacing your old galvanized kitchen drain pipe. He takes a lot of pride in his work, and we’ll be sure to pass along your praise. We truly appreciate your trust and the future recommendations to your family and friends—that means a lot to us. If you ever need anything plumbing-related down the line, don’t hesitate to give us a call. We’ll be here and ready to help! Thanks again from all of us at Roto-Rooter! —Ray Galarza, Office Manager Bay Area Roto-Rooter Plumbing & Drain Service"

"Thank you for the great review, [Member Name Removed]. It was our pleasure."

"Thanks for your honest feedback — and I’m glad to hear our tech got the job done right. Just to share a little background: we got your call at 9:34 AM and had everything wrapped up by 11:00 AM, knowing it was important to move quickly with a renter involved. As for pricing, we always aim to be upfront — our tech provided a free estimate with no obligation before starting any work. That said, I totally get that you were hoping for something more in line with past visits, and I’m sorry to hear we missed the mark this time. We really appreciate you giving us the chance to help, and your feedback will help us do better. If you ever want to chat more about this, feel free to give me a call directly at (415) 656-2130. Thanks again, Ray Galarza Roto-Rooter Plumbing & Drain Service"

"Thank you for the awesome review!"

"Thanks for the review, [Member Name Removed]! Is there anything we could have done better to have earned more stars?"

"Thank you for the kind words, [Member Name Removed]!"

"Thank you so much for your wonderful review! We’re thrilled to hear that our team, especially David Letteer and his assistant, exceeded your expectations. It’s always our goal to provide timely, diligent service with clear communication, and we’re glad that resonated with you. We truly appreciate your recommendation and look forward to the opportunity to serve you again in the future!"

"We're so happy to hear that your customer experience with us was wonderful! Customer comments/reviews like yours help us evaluate our service techs and our overall customer service and keeps us motivated to always strive to be better. Thank you so much for taking the time to write us a review!"

"Hey Ms. Laurie, We're absolutely thrilled to hear about your experience with David! He's one of our finest techs, and it's awesome that he lived up to that reputation. Your words made our day here at the office, no doubt. That's exactly the kind of service we aim to deliver. We're pumped you got to experience it firsthand. And thanks a ton for wanting to give him a 10! We get it, the 5-star system doesn't always cut it, huh? Thanks again for taking the time to share your feedback. We look forward to helping you out with any future plumbing needs."

"Thank you [Member Name Removed]! We appreciated the opportunity to earn your business."