East Bay Plumbing Pros Since 2000! We specialize in Water Heater Install, Re Models, Sewers, Leak Detection, HyDro Jetting, Toilet Installation & Repair, Faucets, Garbage disposals, Pressure Relief Valves, EQ Seismic Valves, and More! Family Owned & Operated! Specialists in Residential Plumbing Repair and Service!
All aspects of residential repair and plumbing maintenance!, Drain Cleaning, EQ Seismic Installs, Faucets, Garbage Disposals, Pressure Relief Valves and install, Sewer Cleaning, Shower/Bath Valve repair and service, Toilet repair and installation, Water Heaters repair and installation
Number of Stars | Image of Distribution | Number of Ratings |
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67% | ||
17% | ||
0% | ||
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17% |
"Our plumber was dispatched on this call on 10/19/2020, 12-2 pm for a Fidelity Warranty claim on this property, the customer indicated that they were hearing a loud thumping noise in their pipes typically at 4 am in the morning, the technician opened all the fixtures and ran water, checked the PRV and it was normal PSI at time of evaluation. There were no mechanical failures and plumber could not replicate their issue, therefore he indicated to the customer a report would be sent to their warranty company (which is protocol if there are no failures) for authorization on what they would want us to do further....A couple of days later the customer's warranty company closed out their claim and denied it because their policy doesn't cover for "noises"......Since then the customer has left numerous voicemails with profanity, name calling, and threats to our company and our plumbers..We've reported their behavior to their warranty company, and contacted the police."
"Thank you very much for your review, we very much appreciate your time and kind words! Best! Hurst Plumbing Services Inc."
"Thank you very much for the time in taking to write your review about our company and the work performed, we appreciate your comments and thank you again for your business. Best regards, Hurst Plumbing Services Inc."
"Hello [Member name removed], We are sorry you did not reach us, our office systems were down for a couple of days we missed several calls on those couple of days and we are very sorry that you were unable to reach us, however this issue was out of our control. Hopefully this does not happen again..Again our apologies. Sincerely, Hurst Plumbing Services, Inc. Office: 925.240.7790"
"Thank you very much for your review and kind words! We very much appreciate it! ;) Best! Hurst Plumbing Services Inc."
"Thank you very much for your kind words and comments! We really do appreciate it!"
"Thank you very much for your comments and kind words about our company! We value our clients and appreciate you emmensely! ;) HPS, Inc."
"Thank you VERY much for your comments and suggestions! We value our customers! ;) Hurst Plumbing Services!"
"Thank you VERY much for your comments and suggestions! We value our customers! ;)"
"Thank you for your comments and suggestions! We value our customers! Best regards! Hurst Plumbing Services!"
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