WinDor - High Quality Windows & Doors

The job went extremely well and the end result is beautiful. The cost was about $19,000 for about 20-21 windows, plus a slider.

Windor salesman Jason sold me the windows but said Windor couldn’t install them but recommended a contact who he claimed was licensed. The contractor was not licensed and Jason could not provide proof of licensing. I cancelled the windows.

The sales and service were very professional and helpful. The quality of the windows and installation was excellent.

great job!

Complete install took 2 - 3 days in 2013. Recently had a maintenance call to do an overall health check of all windows. WinDor support has been outstanding throughout!

They came and did the replacement work as scheduled. Perfect!

We had these windows now for around six months. The experience was very professional. The crew showed up on time and worked two full days to complete the job. What a difference the new windows make. We live in the desert so wind and dust is notorious for finding its way through the crevices around the window sill and into our home. With the new windows our house is virtually dust free. I also opted for thicker glass in the master bedroom (for a nominal up-charge) to block out the neighbor's barking dog and it was definitely worth it. One of the main selling points of these windows was the metal rollers and heavy duty window locks that lock automatically when the window is shut. No need to check to make sure the windows in the house are locked before leaving for an extended period of time. When they are closed, they are locked. Also the fact that these windows are manufactured in Brea, CA makes it easy to obtain replacement parts that may wear out over the years. I highly recommend Windor for an affordable replacement window company.

Installation was great

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Just recently a latch mechanism on the screen door broke.   I was surprised that they wanted to charge me $85 to replace the part, they later called back and informed me the latch has been discontinued.  I told her it was the screen door she thought it was the slider door.  They informed me the replacement part is out of stock.

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The entire process went ever so smoothly.  
Beginning with the salesman, Jeff Horash who was a very knowledgeable and pleasant initial contact.  He left his card and said if there was anything, even further down the process to call and he would handle it.  
The installer, Miles and his team were conscientious, particular, polite and clean.  The job site was never a mess and I kept hearing Miles reinforce to his team to be very particular about installation:  " do it like you'd want it done on your house".
The final job looks even better than I had hoped -- which is saying a lot.  Ever so happy with the appearance, quality and how smoothly the installation went.
HIGHLY RECOMMENDED!!!

Cory, our sales rep, was very professional, courteous, friendly, personable, and knowledgeable about the kinds of windows available and evaluating our needs. He was forthcoming about costs, and told us about the "Hero" program for financing our purchase through our property taxes. He did not do a "hard sell" and gave us time (days) after his visit to decide on what we wanted. He even gave us a tour of the factory when we decided to purchase. I was impressed with this young man. The installation was scheduled in a timely manner, went very smoothly, and took 3 days because we have many windows. The installers did a very good, professional job and cleaned up well afterwards. The garden window was installed and the stucco was re-done promptly and looks good. They neglected to complete caulking around the office window (the last window to be installed), but after we called, they came out promptly and finished the window. A couple of weeks later, we had a burglary and the burglars tried to break our office window. They broke through one pane, but couldn't apparently break the other (so they kicked in the front door!). Speaks well for the windows! We called Windor, and they were very responsive about coming out to replace the window, as is their their policy, for any reason. Thanks, Windor, for a good service experience!

Very well.

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Everything from the sale to the installation was great. The crew was always on time, they cleaned up after themselves.
We did have a couple of very minor issues with a couple Windows and with one of the locks on the sliding glass door. They had someone out to fix this very quickly. Would totally recommend them to anyone.

The installation crew was punctual and responsive.  The office staff was polite and professional.  Over the past several years, WinDor replaced all my house windows and exterior doors.  I highly recommend them.

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The service was great and our new windows are beautiful! (Double-paned, with grids). We wanted USA high quality vinyl and manufacture and were pleased to find that they produce and build in their Brea, California factory.
The windows help with outside noise and we expect to see savings on our cooling bills next summer. We wouldn't hesitate to use them again and we will recommend them to friends and neighbors.

We have used them through the years and we have been very happy with their prices and services.

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