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Alward Construction

Founded 1979 • With Angi since July 2009

2.0

(1) Verified Reviews

Business Details

Phone Number

Address

1035 Carleton St

Berkeley, CA 94710

Description

Alward Construction is a full service residential remodeling company specializing in all aspects of residential and light commercial construction. We work with subcontractors for plumbing, electric and paint but do not offer these types of services exclusively.We've been in business for 30 years

Verified Reviews

A few reviews for this pro...
2.0

12/13/2018


Eric B.

Overall: super strong construction crew, really poor communication and project management from office staff. We brought in Alward Construction into our Berkeley, CA home remodel project in March 2018. Keith (founder) met with us several times, and painted a wonderful picture of how the project would unfold -- clear estimations of cost and timeline, weekly meetings with project management staff, clear lines of communication. Alward is more expensive than most -- you expect you're paying top dollar for great project management and customer service. Unfortunately, as the project unfolded, most of these promises fell apart. Our master builder who was onsite every day was excellent. He and his crew pushed the project forward, with high quality work day after day. The office staff, however, proved repeatedly that they barely knew what was going on with the project, were defensive when asked simple questions, and repeatedly dropped the ball with regards to timelines, budgets, sequencing of work, and generally managing us, the clients. The budgeting process was a total waste of time. We spent weeks trying to work with their estimators, who had a giant chip on their shoulders (maybe because we're young? maybe because we're in the tech industry?) and proved to be unable to grasp the basics of our project (ultimately a kitchen remodel and new windows/doors). They came back with wild estimates that were 2x-3x off from reality and what the project ultimately ended up costing. It turns out that the project management staff were not really focused on project management. They were mostly focused on after-the-fact reporting of what the master builder was doing. This meant that we, as clients, had basically no visibility into what was happening, what the schedule would be, or what would be happening on a given day. We had dozens of emails with our project management confirming specifics ("please confirm these materials have been ordered" or "please confirm the flooring will happen after the cabinets") only to come home after a long day and see the exact opposite ultimately happened on-site (oftentimes at great expense). You never hear of a remodel project that goes perfectly -- you expect things to take longer than expected, or cost more than expected, or to encounter some twists and turns. Our house is beautiful, and we thank the Alward builders for their fine craftsmanship. However, the last 4-5 months have gone comically wrong in ways that we never could have imagined. We've basically had to project manage everything ourselves, as the Alward office staff was disorganized, combative, unprofessional, and in the end caused us so much stress and cost overruns on a nearly daily basis that we took over management of the project ourselves.

Description of Work
Remodel of our house in Berkeley (kitchen, doors, windows, structural)

Category home builders

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    No
    Payment Options
    Check
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Entire home remodels, kitchens, baths, additions & seismic strengthening, historic restoration, universal design.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Alward Construction

    How is Alward Construction overall rated?

    Alward Construction is currently rated 2 overall out of 5.

    What days are Alward Construction open?

    Alward Construction is open:

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    What payment options does Alward Construction provide

    Alward Construction accepts the following forms of payment: Check

    Does Alward Construction offer free estimates?

    Ask Alward Construction for details on free project estimates.

    Does Alward Construction offer eco-friendly accreditations?

    No, Alward Construction does not offer eco-friendly accreditations.

    Does Alward Construction offer a senior discount?

    No, Alward Construction does not offer a senior discount.

    Does Alward Construction offer emergency services?

    Yes, Alward Construction offers emergency services.

    Are warranties offered by Alward Construction?

    Yes, Alward Construction offers warranties.

    What services does Alward Construction offer?

    Alward Construction offers the following services: Entire home remodels, kitchens, baths, additions & seismic strengthening, historic restoration, universal design.