Albert Nahman Services

The first visit lead to cleaning the area around the heater and burners and checking the thermocouple. Sadly that seemed to make it worse. Less than a week later No hot water for over 30 hours till the second technician replaced the thermocouple. All is perfect now. No charge for the second visit. The next step, if needed will be a tankless and their quote looks a bit steep. But I am really hoping I won’t need to go that far.

Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area.

very professional and knowledgeable

They were really amazing, I really love this company. They were my favorite company and I would not use any companies. They were very professional and well priced.

man did very good job explined every he did as he went along i would hire them again.

My wife and I bought a house a couple years ago, and became owners of a radiant heating systems installed more than 20 years ago. Tony and Damian did a great job of understanding how my radiant heating system works, what repairs were needed/what was failing, and where upgrades were needed. They replaced the pump, both expansion tanks, and the neutralizer. Additionally, they noticed the hot water tank was installed incorrectly, and the hot and cold water connections were flipped. It's amazing the system worked, and it's nice to have a system that's correctly installed (even if it's 20 years later!). Additionally, they secured the expansion tanks to the wall (now required by code), replaced the deteriorating copper pipes connected to the neutralizer with plastic (I'm sure this is code now as well), and re-routed the overflow pipes to the outside (rather than the floor!). You can't go wrong with these guys, well done, they're true craftsmen to the trade.

Tony and Josh arrived when they said they would, stayed the full day, performed an extensive service including specialized equipment and techniques, taking every needed care, leaving the system better than when it was first installed. VERY professional at all times and pleasant people.

They gave me an estimate for the replacement that was way above other estimates. I paid just $69 for the estimate

Extremely well. Nathan is great. I highly recommend him. He was very personable and professional. Went above and beyond the call of duty.

Paid for service person to come out, and the quote they gave was exorbitant. Almost $700 to replace the parts, and nearly $1,000 to replace the whole toilet. The service person was professional and helpful, but the prices were just way too high. Another provider who looked at the toilet said that the kit and valve would cost about $10 each and it would take about an hour to do the fix. I won't use Nahman in the future.

It went great, and I highly recommend them for the quality of their work, I just think $829 dollars to install four valves was a bit extreme. I'm sure there are more reasonably priced plumbers.

It took two visits, I was well informed at every stage.

They showed up, take one look at the job, and told me I need a new heater. Since they were unable to upsell me the most expensive thing possible they immediately left. I had another HVAC company look at the job. They confirmed nothing was wrong with the heater and they quoted me a estimate at a fraction of the price of a new heater. Caveat emptor!

Gentleman was courteous and professional. Pilot generator was replaced and gas valve installed.

Very professional and knowledgeable.

Very well. Conducted extensive checks and provided good recommendations for resolutions to problems discovered.

Anthony was very professional in diagnosing the problem with the sink and bathtub. He arrived on time, was very friendly and patient, and did his work carefully. He answered all my questions, was willing to check anything I had questions about, and was very good about keeping things clean. We would definitely hire him again, as I feel we could trust his assessment of our problems.

Very well! Carey was great. She was was very professional and very appreciative of preparations made for her. She did an excellent job. We definitely will use this company again.

Went very well. Technician Alex I. was extremely competent and was very willing and able to address any questions we had.

Great. They were very professional, punctual and they did the work they said they were going to do and did right. Really good team and I will hire them again for any work I need done and also will recommend.

They did an excellent job and were punctual. They gave a free estimate and nothing could have been better. They were fantastic and I would definitely use them again.

Jose, the service technician, was not only professional in getting the job done, he was also patient when explaining the drain problem to me and he was careful in replacing items that were taken out under the kitchen sink cabinets.

The service was prompt and professional, but overall very expensive for what was done. The cost was over $700 for less than 3hrs work from one person, plus the cost of the estimate. They replaced burned out main and backup sump pumps . Through no fault of theirs, the backup was faulty. So, in fact the backup did not get installed. The next day I purchased a new one and called back to ask if they would install the back up and if I had to pay more for them to do it. This would have been less than an hour to do. Even after several calls to them and speaking with several people, they never called me back or answered my question. If I had it to do all over again, I wouldn't pay them until the full service was complete. I felt like once they got my payment, they really couldn't be bothered to call me back. Although the actual workers that came out were great, I won't be using them in the future.

Very professional, clear and easy to understand explanations, thanks a lot!

Albert Nahman Plumbing was helpful and extremely professional. The work done by Nicholas was resourceful (involving hooking up a new heater with different requirements into a gas supply and vent system installed thirty years earlier) and carefully executed. He's a knowledgeable, courteous, and highly skilled professional.