Albert Nahman Plumbing, Heating, and Cooling
About us
Albert Nahman Services was founded in 1981 and has been serving Berkeley, CA and it surrounding areas in all their plumbing and HVAC needs. Each of our technicians went through rigorous training so we can guarantee that you will be receiving the proper service. We are also insured and supply a warranty for our parts for five years and up to twenty years on an re-piping or sewer replacement. Call us now to make your appointment!
Business highlights
Amenities
Warranties
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 12% | ||
| 4% | ||
| 2% | ||
| 2% |
Filter reviews by service
He was very friendly and respectful to my 70+ year old mother.
I will be using them again soon to install a new fixture and would recommend them to anyone looking for a plumber.
Went very well, came two days early. I joined the loyalty program because of the plumber. I would use them in the future.
Afterward, I called a few other plumbers to validate the quote. One other plumber came in a little above price and two other plumbers came in at about half the cost. The lower cost bids were from plumbers who were not going to file permits or guarantee that the work would pass inspection -- both of which Albert Nahman did for us. I know plenty of people who would have gone with these lower bids -- but in my case, I wanted a reliable, above board job from plumbers who would stand by their work. And that is exactly what I got.
The work went ahead and was delivered on time and on price.
There was a some minor confusion at the end during the city inspection which they handled for us as part of the job. (It was a technical issue about placement of an electrical box which they arranged for as part of the project). Within a few days the issue was fixed and on second inspection the job passed.
Overall Albert Nahman was great. I am very happy with the work and I would certainly call them again for future projects.
I called Albert Nahman Plumbing late one morning, when I suspected that the water line from the EBMUD meter to my home had broken. They came within an hour or so, and confirmed that this was in fact the problem. They also confirmed my opinion that fixing the 60-year-old galvanized line was not prudent, and that it would be preferable to replace it with a new copper line. Before the end of that same day, they e-mailed me a fixed-price proposal to install a new copper line.
The path which the new line would have to follow was challenging, including crossing under a wooden retaining wall and a moss rock retaining wall, under the width of a concrete driveway, and down a very steep slope.
The scope of the job was: excavating a trench for the new line, including break-up and removal of a section of that driveway; installing the line, new valves, and a new pressure relief valve; backfilling the excavation; and re-pouring the concrete driveway section.
I accepted their proposal as submitted, and work began early the next morning. Water service to our home, using the new line, was restored before the promised completion date of the job.
All of Albert Nahman ?s staff were prompt, professional, and courteous. All work was excellently done, and our property was left neat and clean at the end of each work day. County inspection was passed immediately upon completion of the work. The entire project was completed well on time.
During the course of the job, there were periodic communications between me and the home office staff, including Mr. Nahman himself. I felt totally informed at every step of the way, and found everyone involved to be responsive and very interested in making sure that I, the customer, was completely satisfied with every aspect of the work.
I'd unreservedly recommend Albert Nahman Plumbing & Heating to anyone who might have need of such services.
Nahman charges by task. They have a menu of types of work (e.g. clearing a drain) and a fixed price. There was a trip charge that I would pay if I rejected the fixed price - and this was explained when I called to make the initial appointment and by the tech. Each task also has a discount price if you commit to paying an annual 'club' fee that includes an annual plumbing inspection.
They are expensive however they did good work.
But, but, but - the hot water flush turned into a sales pitch for a new hot water heater. The tech estimated it was 8 years old (true) and time for replacement at an exorbitant cost. I thought I had a 12 year warranty on my heater and after he left confirmed it. One indication was a '12' in the model number which he surely knew meant it had a 12 year warranty as most hot water heaters have '06', '09', or '12' in their model numbers for the number of years they warranty.
The clogged drain was for a clothes washer. The washer would drain fine on a small load but would back up on a large load. He ran his power snake but the problem still remained. I do not have an issue with being charged for running the snake, but he then recommended a power hydroscrub which scours the inside of the drain pipe. The recommendation was the right thing to do however his price was double that of another plumber who I subsequently used to clear the drain.
Finally I did join the 'club' because the 'club price' on the work I had done was less than the annual fee. Is the club a service or an opportunity to sell more work?
Since I am in the club I may use Nahman again - but I will be very careful to check prices.
The crew was amazing. They clearly know what they are doing and are very confident with this type of job. They excavated and removed small portions of concrete on one afternoon and returned the next morning for the day-long process of the trenchless replacement. I was impressed with how quickly they work and their attention to detail. They showed me the work, before filling the holes, and I must say, it's going to last sometime. The connections were solid, clean & reinforced with extra bands. They asked me to run all of the plumbing in the house to check for leaks, and confirmed that the job was right. They then quickly filled the holes and poured new concrete. They replaced old, old clean-outs with new access and covers. The concrete work looks great and is a fine match to the older concrete. They cleared ALL of the debris.
Someone from the crew came the next day to finish detail work and clean up; a job supervisor can to inspect.
It's been a week, and all seems fine.
I'd hire them again for other work and will soon have them out to do a seasonal check on my heater.
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