
Metropolitan Van & Storage
About us
The Bay Area's primier moving company offering local and long distance moving services. Specializing in residential and commercial moves. Diamond Certified since 2002. Additional phone number - (925) 372-8015.
Business highlights
Services we offer
Moving & storage, document storage, modular furniture installation, packing & crating, secure document destruction.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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85% | ||
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The movers the next day were also very polite and professional, to a point. They showed up mid-day due to a delay in the morning. By they arrived at our new home, things they were really rushing to get everything done. Some boxes were placed where they belonged, most boxes were just dumped where the movers thought they should go. They worked fast and without a care of how boxes were placed and where. I felt at times they were just trying to get it done as fast as possible because it was getting late in the afternoon. Our bed was not put together properly and now does not sit right. A few items broke, but we do not fault the packers. Believe me when I say the items they packed were packed very well. We also spent a great deal of time rearranging boxes just to find things.
Arranging for and planning the move went very smoothly. Metropolitan even accommodated a last minute change to the date of the move. But the actual move itself did not go as well as it could have, which is a shame because we were very impressed with everything else.
Paula came to do my estimate and was very professional and thorough. I received my estimate quickly. Metropolitan is Diamond Certified - a very exclusive high rating by an independent group that is not easy to receive.
The 3 gentlemen that came the day of the move were FABULOUS - extremely nice, helpful and professional. They were so efficient - never went back down the stairs without carrying something. In previous moves, I have had many movers who were not quick and efficient - lots of wasted time. My furniture was blanketed completely to protect from scratches and things were fabric were well shrink-wrapped. I had packed everything else myself.
I was moving my items into storage and there is a minimum of 4 hours payment required. My estimate was for 6 hours and if it is less, you bill is lowered. It took us just under 4 hours and my bill was about $250/300 less. Many movers would have dawdled and not been so quick and efficient and I would have ended up paying more.
In all my moves, Metropolitan and one other company are the only ones I would rate as A+ - there is absolutely nothing they could have done better - A+. This is hands down one of the best moves I have ever had. Call them!
Art Murray was our contact and sales person. He came to our house for two hours to estimate the costs and advise on packing, plan the move, with no obligation. Art is professional and enjoyable to work with. He provided many of the materials we needed at no cost.
Two trucks and five guys showed up on time on a Tuesday, loaded everything and went back to their home base. They worked much more quickly and carefully than I expected. On Wednesday, they showed up early at the other end, and once again, they were quicker and more careful than expected. And their final invoice came in at about 75% of the estimate, which was a reasonable price in the first place. The crew of five was the same on both ends, and they seemed like particularly nice and helpful guys. We could not have been happier with Metropolitan's services.
These guys are the real deal. They moved us across the country from Napa to Florida and did an excellent job. Yes - they used their own truck and their own people the whole way. Yes - they came in under the estimated price. Yes - they did not break or lose a thing. Yes - we had the truck driver's phone number and he answered our every call. Yes - they were courteous and on time and careful to protect the house and our belongings. Great job - would use them again without hesitation. BTW, this was a PBO job, not a government move.
Licensing
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