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Universal Home Improvement

General Remodeling, Wells and Pumps, Basement Waterproofing,

About us

Were Licensed, Insured & Bonded full service Home Improvement Company Servicing San Francisco & San Mateo Counties. We specialize in French Drain Installations-Waterproofing Basement Walls, Basement Floors and Foundations-Retaining Wall Installations-Sump Pump Installations-General Contracting.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

We offer- Roofing and Patch Work, Painting, Windows, Waterproofing, Driveways & Walkways, French Drains & Drainage, Sump Pumps, Retaining Walls, Decking, Flagstone, Pavers, Brick, Landscape Design, Concrete, Bathroom Remodeling.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-6 of 6 reviews

Christine B.
01/2019
4.0
replacement windows
  + -1 more
For 90% of the job they did extremely well. They put in the wrong size windows for my front room. And since the window got smaller, my expensive window shades no longer fit. I would, however, recommend them. The job was never really complete in my eyes.
Description of Work: Put in french drains, and windowsills for every window in my house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Mary B.
01/2019
5.0
basement waterproofing
  + -1 more
I called many companies to assess our leaky basement and only found three who would come out to look at it. Universal responded promptly, gave us a quote and scheduled the work within a reasonable period of time. The work went smoothly and was very thorough. Workers were pleasant and efficient. Unfortunately, we still have a very minor leak that is unresolved. Universal responded quickly to this news and made another repair. The minor leak is still there and may require a bigger fix. We're assessing next steps now.
Description of Work: Basement waterproofing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
12/2018
5.0
concrete repair, remodeling, basement waterproofing, wells, interior painters
  + 3 more
Had water in my basement and ruined part of the flooring and walls. They came and fixed it.
Description of Work: fixed water in basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lucy C.
12/2018
5.0
remodeling
  + -1 more
My mother’s house was having water flood her garage when it rained which created a very bad un-healthy case of mold and mildew on her garage walls. A friend had Universal installed a French drain around their home and was very happy with the work so he referred me to call them. My mother’s house was built into a hillside and always had some sort of moisture issue but now it was flooding her garage and I was also seeing small cracks develop in the foundation, so I wanted the repair this right away. I called Universal Home Improvement and they came out the next day. I spoke to Mark the owner who came to my home to explain to me what was happening and how he could fix it. Mark said the work would take about two weeks to complete and the crew wouldn’t leave until the work was completed and that’s exactly what happened. The crew worked Monday-Friday and they even cleaned up everyday before they left which was a nice surprise. Mark came to the project everyday to inspect the work being done and would keep us informed as well. The bottom line is my mother garage is now dry and has been since Mark at Universal Home Improvement installed the French drain. I’ve since referred Mark to another friend of mine that was also having the same problem and she’s also happy.
Description of Work: Basement Waterproofing, French Drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,900

nic B.
12/2018
5.0
remodeling, wells
  + 0 more
Mark Levine is a pro. His crew installed a french drain 12 feet underground that spanned the entire length of our home when we had major flooding during last winter. The french drain has saved our house and works like a charm. Mark also is extremely responsive. Our system has a sump pump which had malfunctioned over the weekend of this Thanksgiving. I called Mark (ON THANKSGIVING!) and he calmed me down and had a new pump installed a day later. We had a tremendous amount of rain that weekend and i am certain we would have flooded again if Mark hadn't immediately jumped into action. He's a good and honest guy, a creative craftsman who will work with you to accommodate the customers needs. I would hire Mark again anytime and recommend his crew for all your drainage solutions.
Description of Work: French Drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth B.
05/2009
1.0
remodeling
  + -1 more
Total rip off and con artist in every way possible. Just some examples:. They totally blew off the first meeting for an estimate and blamed it on computer problems. Then, they sent me a flyer saying they were a star member of BBB. I checked BBB and they were not members and were rated "F". When confronted about it, he just said they got the bad rating when they decided not to resubscribe their membership in BBB. When he gave me his estimate, he had this book with all his insurance and license info in it, etc. He flipped through it quickly. When he was done, I took it from him to examine and all the insurance and license info had expired many years ago. He looked busted and explained that it just wasn't up to date. But,, it was out of date by 4-6 years!. I told him to send me updated version of these documents and 5 references. He said he would, but I never heard from him again.
Description of Work: None. I didn't hire them.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Universal Home Improvement
We at Universal Home Improvement cant verify and doesn't really know what occurred at this appointment that happened many years ago. We are however licensed insured and bonded and currently hold an A+ rating at the BBB. We have more then 32 years serving homeowners in San Francisco, South San Francisco, Brisbane, San Bruno, Pacifica, Half Moon bay, Millbrae, Burlingame, Hillsborough, San Mateo, Belmont, San Carlos, Redwood City, Atherton, Menlo Park, Palo Alto, Woodside, Los Altos and Los Altos Hills with all their home improvement needs. We are 5 star rated on Google, Yahoo, Merchant Circle, Yellowpages.com, elocal, Judies Book, City Search...

    Contact information

    509 Marine View Ave, Belmont, CA 94002

    http://www.uhimprovement.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Wells and Pumps,
    Basement Waterproofing,
    Interior Painting,
    Concrete Pouring and Repair,
    Patios,
    Decorative Concrete,
    Pavers and Hardscaping,
    Earthquake Retrofitting,
    Siding,
    Concrete Driveways,
    Decks and Porches

    FAQ

    Universal Home Improvement is currently rated 4.7 overall out of 5.

    Sunday: 8:00 AM - 7:00 PM

    Monday: 8:00 AM - 7:00 PM

    Tuesday: 8:00 AM - 7:00 PM

    Wednesday: 8:00 AM - 7:00 PM

    Thursday: 8:00 AM - 7:00 PM

    Friday: 8:00 AM - 7:00 PM

    Saturday: 8:00 AM - 7:00 PM

    Universal Home Improvement accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Universal Home Improvement offers free project estimates.
    No, Universal Home Improvement does not offer eco-friendly accreditations.
    Yes, Universal Home Improvement offers a 5% senior discount.
    Yes, Universal Home Improvement offers emergency services.
    No, Universal Home Improvement does not offer warranties.
    Universal Home Improvement offers the following services: We offer- Roofing and Patch Work, Painting, Windows, Waterproofing, Driveways & Walkways, French Drains & Drainage, Sump Pumps, Retaining Walls, Decking, Flagstone, Pavers, Brick, Landscape Design, Concrete, Bathroom Remodeling.

    Contact information

    509 Marine View Ave, Belmont, CA 94002

    http://www.uhimprovement.com

    Service hours

    Sunday:
    8:00 AM - 7:00 PM
    Monday:
    8:00 AM - 7:00 PM
    Tuesday:
    8:00 AM - 7:00 PM
    Wednesday:
    8:00 AM - 7:00 PM
    Thursday:
    8:00 AM - 7:00 PM
    Friday:
    8:00 AM - 7:00 PM
    Saturday:
    8:00 AM - 7:00 PM