Atlantic Relocation, Inc.

My issues were resolved by customer service . . . . . .

Customer service resolved our concerns

amazing job, really took alot of weight off my shoulders

Atlantic Relocation has assigned Mr Miller to my account. I realize not all employees are as good as others and do make mistakes. Mr Miller has assured me they are working with employees to offer better quotes and honor those quotes. Mr Miller has resolved my concerns. I was working with Miles (I am saying was, Miles no longer takes my calls) to schedule my move and was intentionally articulate to ensure he was fully aware of ALL items and the size of items to move. My quote was based on a written inventory list and photos of each item. A call 2 days prior to the move Atlantic Relocation attempted to increase the price by $2246.44 (I will correct other reviews to reflect the correct amount, the contract used my initial deposit as a discount and not credit, confusing) When packers arrived at my home they attempted to increase the price again, an additional $1700. I had to remove furniture pieces to keep the price as quoted. (all verbal) Meanwhile, Miles assured me of same-day delivery. On the day of pick up, they wanted me to sign a document that stated they had up to 21 business days to deliver, I refused to sign this document and referred back to the same-day delivery, per Miles, I came to the realization, that it would most likely be the 7 days per the original contract. NOPE, It has been 2 weeks and I have made numerous calls to the number they provided - NO RESPONSE. I reach out to the out-of-state branch, phone number, they make a ticket, I eventually receive a call, each time promises are made, but not kept. I HAVE NO IDEA WHERE MY FURNITURE IS OR WHEN I WILL RECEIVE IT. Use at your own risk. So you do not fall for the same tricks I did, 1. The representative will not be there for you thru the moving process until the end. They will in fact, not return your calls when you need them and if they mistakenly do answer, you will be on hold forever and the promises will be a waste of your time and his/her breath. 2. You will not receive your belongings and will be sleeping on borrowed furniture, in a hotel, or couch surfing until your bed arrives. So plan accordingly. 3. Miles stated he has worked for this company for 4 years and has never had any issues like this. I doubt it. I am very detailed and I find if this happened to me, this type of event has happened numerous times before me, I will speak up about it and share until the end to warn others to be aware.

I had the pleasure of working with Atlantic Relocation for my upcoming move down from Sacramento to Seattle. I do contract work, so I move quite often but this time I was given the task to find my own movers. Atlantic came highly recommended so I gave it a shot and I'm glad I did because all went well. James was super helpful doing a virtual walkthrough with me. I was able to get a full packing service done for a good rate so I jumped on it. I really appreciate Alex and his crew for the attention to detail they showed for my move. The guys were in and out quickly. Thanks a bunch to Atlantic Relocation for everything!

My recent long-distance move from Los Angeles to Chicago with Atlantic Relocation was nothing short of exceptional. Michelle, the sales representative, demonstrated a deep understanding of the logistics involved in moving 3-bd house across the country. Her meticulous planning and transparent communication instilled confidence from the very beginning. Throughout the process, Elizabeth's customer service skills were exemplary. She was attentive, responsive, and went above the beyond to address any questions or concerns promptly. Her commitment to customer satisfaction was evident in every interaction. Jason, the driver entrusted with transporting my belongings, was a true professional. His punctually and care in handling my items reflected a level of expertise that eased the inherent stress of a long-distance move. My possessions arrived in Chicago safely and on schedule. In summary, Atlantic Relocation, with its stellar team of professionals including Michelle, Elizabeth, and Jason, provided a seamless and reliable moving experience. I wholeheartedly recommend them to anyone seeking a trustworthy partner for their long-distance relocation needs.

Exceptional Service on my San Jose CA to Boise ID Move I used Atlantic Relocation for my move from San Jose, CA to Boise, ID, and I could not be happier. The entire process was seamless and stress-free. The team was punctual, professional, and extremely efficient. They handled my belongings with great care and made sure everything arrived in Boise in perfect condition. Their communication throughout the move was excellent, keeping me informed every step of the way. The customer service was top-notch, always available to answer any questions. Highly recommend Atlantic Relocation for anyone looking for a hassle-free moving experience!

Outstanding Long-Distance Moving Experience with Atlantic Relocation I recently had the pleasure of using Atlantic Relocation for my long-distance move from Irvine, CA to Austin, TX, and I must say, the experience was nothing short of exceptional. From the get-go, their team was incredibly professional, providing clear communication and thorough planning that eased my anxiety about the big move. **Packing and Loading:** The crew arrived on time in Irvine, and they were both efficient and careful with my belongings. They used high-quality materials for packing, ensuring that everything, from my delicate glassware to bulky furniture, was securely packed for the journey. **Transportation:** The transportation phase was smooth and hassle-free. I was constantly updated with the whereabouts of my belongings, and Atlantic Relocation's transparency throughout the process was truly reassuring. **Unloading and Setup in Austin:** Upon arrival in Austin, the team was just as impressive. They carefully unloaded and helped set up my furniture in the new house. It was evident that they genuinely cared about making my new place feel like home from the moment I stepped in. **Customer Service:** Throughout the move, the customer service team was always available to answer any questions and provide updates. Their friendly and helpful attitude made a significant difference. **Final Thoughts:** I wholeheartedly recommend Atlantic Relocation for anyone facing a long-distance move. Their professionalism, efficiency, and customer-centric approach made my move from Irvine to Austin a remarkably positive experience. Thank you, Atlantic Relocation, for making this transition so smooth and stress-free!