Custom Surfaces Inc
About us
We are a family owned and operated business. We work directly with Arizona Tile. We are currently offering a special on (10) granite colors - material, fabrication & installation at one low price - call for pricing. We also have a selection of remnants for small projects.
Business highlights
Services we offer
Corian & cultured marble surfaces., Granite, plastic laminate, quartz & marble
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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Installation of granite counter top was fair with minor problems with placement and fit. Example, overhang on counter top was uneven on either side of doorway, approximately 3/8" difference.
The major problem arose with installation of kitchen tile back splash. Walls were improperly prepared causing tiles to be uneven. The grout lines were much wider than requested and the tiles did not match in the corners. Installer turned the HVAC thermostat on high to accelerate the drying process of the thin set but left door open to allow easy access to driveway where he was cutting tiles. This caused an unnecessary heating of the entire house and wasted energy out the open door.
We were unsatisfied with the result and had to call someone else to remove what he did, prep the wall correctly and install new tile.
Custom Surfaces did not charge us for the time and material of the unsatisfactory back splash but the inconvenience of having to go through the mess and delays of tile demolition and installation twice was disappointing.
"Member are very nice people. We regret that we did not do a satisfactory job on the tile back splash. We werent aware of any of the other issues the Member writes of. We have been in business since 2001. We have a very good reputation and have many many satisfied customers. We have done thousands of projects for dozens of contractors and homeowners and offer our potential customers a referral sheet so they may contact anyone they wish. Please do not hesitate to call for a free estimate."
Licensing
State Contractor License Requirements
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