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Custom Surfaces Inc

About us

We are a family owned and operated business. We work directly with Arizona Tile. We are currently offering a special on (10) granite colors - material, fabrication & installation at one low price - call for pricing. We also have a selection of remnants for small projects.

Business highlights

24 years of experience

Services we offer

Corian & cultured marble surfaces., Granite, plastic laminate, quartz & marble

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
50%
1
0%
Showing 1-2 of 2 reviews
James L.
Jan 2013
5.0
Yes, I recommend this pro
$2,800
They specialize in granite and quartz counter tops. They are real experienced. You can tell they know what they are doing. They are real professional. They did good detail work and good finish. If there is anything to match, like caulk, or this and that, they have one guy that that is all he does is mix dyes and all sorts of things. They come out one day to do the measuring and they come out the next day and install the product so it was real efficient. You can expect quality and good price.

Christina V.
Sep 2012
2.0
$6,861
Removal of old tile counter tops in kitchen and bathroom went well with the exception of slight damage to walls, molding and ceramic floor tile, ie, small dents on molding and wall and small chips on floor tile.
Installation of granite counter top was fair with minor problems with placement and fit. Example, overhang on counter top was uneven on either side of doorway, approximately 3/8" difference.
The major problem arose with installation of kitchen tile back splash. Walls were improperly prepared causing tiles to be uneven. The grout lines were much wider than requested and the tiles did not match in the corners. Installer turned the HVAC thermostat on high to accelerate the drying process of the thin set but left door open to allow easy access to driveway where he was cutting tiles. This caused an unnecessary heating of the entire house and wasted energy out the open door.
We were unsatisfied with the result and had to call someone else to remove what he did, prep the wall correctly and install new tile.
Custom Surfaces did not charge us for the time and material of the unsatisfactory back splash but the inconvenience of having to go through the mess and delays of tile demolition and installation twice was disappointing.
Response from Custom Surfaces Inc
"Member are very nice people. We regret that we did not do a satisfactory job on the tile back splash. We werent aware of any of the other issues the Member writes of. We have been in business since 2001. We have a very good reputation and have many many satisfied customers. We have done thousands of projects for dozens of contractors and homeowners and offer our potential customers a referral sheet so they may contact anyone they wish. Please do not hesitate to call for a free estimate."

Licensing

State Contractor License Requirements

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FAQ

Custom Surfaces Inc is currently rated 3.5 overall out of 5.

Custom Surfaces Inc accepts the following forms of payment: CreditCard

Yes, Custom Surfaces Inc offers free project estimates.

No, Custom Surfaces Inc does not offer eco-friendly accreditations.

No, Custom Surfaces Inc does not offer a senior discount.

No, Custom Surfaces Inc does not offer emergency services.

No, Custom Surfaces Inc does not offer warranties.