Can Do Crew Plumbing, Heating & AC
About us
It’s stressful when a critical plumbing or HVAC system suddenly breaks in your house — and Google can’t fix it. Who do you call? At On Time Home Services, we’re home owners too and we know the feeling. Our caring team of HVAC and plumbing experts work hard to diagnose and fix the problem, fast. With the problem resolved, you're free to relax and start feeling at home again. On Time Home Services, Bakersfield's premiere Plumbing, Heating & Air Conditioning specialists is proud to be locally owned and operated business. We offer service 6 days a week. We offer 100% financing. Contact an HVAC professional or plumber today
Business highlights
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for the positive review. Our goal is 100% satisfaction so if at any time you are not completely satisfied please feel free to call me direct. Thank you!"
"Thank you for trusting your home to us! We know you have many choices and are honored to be of service to you."
"My records show the appointment was scheduled from 12-3pm and we arrived at 12:30pm. Thanks for allowing us to flush your water heater! we appreciate your business very much."
"While I would love to take the credit for this A rated review I think there is a mistake. We have a independently owned sister franchise here in town that does AC and heating that we attempted to work with in the past offering service plans until last year. Our feelings were that they became dishonest and misleading. They without our knowledge basically took over a phone number we has established together for our service plan customers and when customers called asking for us they simply said we are now....... and booked the call for themselves. We have performed work for you back in April for a water heater flush but I cant help but think somehow you unintentionally called the other company. I am glad they did a good job for you!!!"
I would say charges were reasonable for what they did and time they came out.
"We appreciate your business and thank you for the great review!!"
"Thank you very much for trusting us with your home!"
"thank you very much for the great review! we appreciate your business very much!"
"We would like to thank you for trusting us with your home!"
"Thank you very much for taking the time to leave a review. We appreciate your business very much!!"
"Thank you very much for your business Mr. [member name removed]. We appreciate the review very much. Our goal is to provide the very best service we can with that old fashion customer care!"
"we try to stay as far away from Whirlpool water heaters as we can! Consumer reviews lists thousands of complaints with these heaters from 2 days old and older showing they just will not stay working. We have found that the last guy to touch it usually gets blamed and this situation just confirms this. Has we offered the "free flush" on this heater we would have been blamed for the heater not working. We hope you were satisfied with the rest of the service call. Thank you for your business"
"Thank you for the review! We appreciate your business very much!"
"Thank you very much for your business! Please let us know if there is anything we can do should a problem arise with the water heater. Mike"
"thank you very much for the review. We know you have many choices and are grateful for the chance to earn your business!!"
"Thank you for the great review! If you have any trouble at all please do not hesitate to call. We appreciate your business very much! Michael Jones"
"Thank you for the chance to earn your business and thank you for the great review! We appreciate it very much!"
"I am very sorry you felt our service was not up to par! I will admit that the technician we sent to your home is not with our company any longer and was only here a couple short weeks. He passed his background check and drug test with no problem and did have plenty of experience but lacked the desire to work hard. unfortunately it took a couple weeks to show up and we no doubt lost a couple good customers. Please accept my apologies and know that if you call upon us again please ask for me directly (Michael Jones) and I will make sure you are well taken care of with a nice credit towards the cost of your repair. Benjamin Franklin Plumbing really is committed to providing quality service and I will be the first to admit we let you down!! Michael Jones Owner"
He did a good job. He hit a few bumps because he needed to replace the valves because they are an older type which have a high failure rate. He explained everything to me so that I would not feel I was getting robbed. Overall, they did an excellent job. However, the final price tag was near $800. Granted, they were here for four hours and had to make a run to Lowes(?) for some parts. But $800 was a ridiculous amount. I just needed to have the faucet installed right then because we had 12 dinner guests coming over that evening.
I would use them again only in an emergency but only because they are so expensive.
"First I would like to thank you Mr. [member name removed] for your business! While your review lets everyone know we did a good job it doesn't give a fair display of the amount of work performed. Our records show that the work was performed on September 12, 2013. At that time we installed your hands free touch kitchen faucet which are far more complicated than a standard faucet to install, we installed a new basket strainer, installed your waste disposal, shut off the water to the home and replaced two water supply valves and sink connector hoses and installed a new faucet on the laundry room sink. this installation included all misc materials, labor and taxes. The ticket came to $774.00 less a $25.00 discount bringing the total to $749.00. My goal is to provide excellent service at a price that I feel is fair to the customer and allows our company to stay in business by turning a profit. When a company offers true 24 hour service and actually answers their phones at 2am, offers training schools to their employees, performs background checks and random drug testing, clean techs in clean uniforms and much much more our costs are higher than a independent one man company than answers the phone when he wants to and shows up when he feels like it. Thanks again for trusting Benjamin Franklin Plumbing with your home. If you see anything you are not happy with please call right away. I am proud to offer the best warranties and guarantees in town!!! Michael Jones Owner"
"Thank you very much for the great review! We appreciate you taking the time to let everyone know that we try our best to guarantee a great experience every time. Michael Jones"
"Thank you very much for trusting us with your home! We know there are many choices when it comes to plumbers and we also know that we are not the cheapest! we do strive to be the best and provide the very best workmanship and customer service possible. Michael Jones Benjamin Franklin Plumbing"
"Thank you very much for the review and your business [member name removed]! We know you have dozens of choices regarding plumbing contractors and we appreciate your business very much. Michael Jones Benjamin Franklin Plumbing Bakersfield"
"Thank you very much for your business! I must say that we do install Badger 5 disposals rather than the standard 1/3 horsepower units so the cost is a little more. They seem to jam less often and last longer than the cheaper units."
"thank you very much for your business Larry!"
"Thank you very much for the kind words! we value your business and appreciate you taking the time to write this review. Michael jones Benjamin Franklin Plumbing"
"We appreciate your business very much! Thank you! Michael Jones"
Licensing
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