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Five Star Rain Gutters Inc
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Copper Gutters Service,
About us
Superior quality gutters and downspouts preserving the beauty of homes and businesses throughout San Luis Obispo County with experience and expertise you can trust since 1986. Additional phones - (800) 953-6000. Additional dba - 5 Star Rain Gutters. Additional contact name - David Kennedy Jr (Vice President). Additional address - P.O Box 1785 Atascadero, CA 93423.
Business highlights
39 years of experience
Services we offer
- Copper, Aluminum Rain Gutters, Cleanouts, Custom Flashings & Drainage Layout., Gutter Guards, Hand-Cut Corners
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.540 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 18% | ||
| 5% | ||
| 0% | ||
| 5% |
Showing 1-25 of 40 reviews
Sally N.
Aug 2017
Great job! Prompt service, very courteous.
Response from Five Star Rain Gutters Inc
"Thank you [Member Name Removed] for the wonderful review. We always enjoy good feed back. If you should need anything else please give a call. Again Thank you! Cindy"
Esther H.
Aug 2017
I was very happy with the work that was done. There were some drip stains on a fascia board that was most likely the result of dirty water that had dripped out when they replaced a corner piece of a gutter. They were willing to come back out and clean up the drip stains and they didn't make me feel bad about asking them to do it. Every person that I spoke and met with were very professional and friendly.
Response from Five Star Rain Gutters Inc
"Thank you [Member Name Removed], We are always happy to hear feedback from our customers.Thank you again, Cindy"
Dirk C.
May 2017
Things were pretty good. Got an estimate within a day or two, and they were able to install within a 10 day window (they actually came out within 6 days). Prompt responses. Just two complaints: 1) They had to move a cable off of the eave and they didn't replace it. It's on the second story and I don't have a ladder to go up there and fix it, so it just flops around there in the wind and looks stupid. 2) When the wind blows a good bit down the side of the house, the gutters and downspout tend to groan. Not sure if this is because of the design, or poor installation.
Dirk C.
May 2017
Things were pretty good. Got an estimate within a day or two, and they were able to install within a 10 day window (they actually came out within 6 days). Prompt responses. Just two complaints: 1) They had to move a cable off of the eave and they didn't replace it. It's on the second story and I don't have a ladder to go up there and fix it, so it just flops around there in the wind and looks stupid. 2) When the wind blows a good bit down the side of the house, the gutters and downspout tend to groan. Not sure if this is because of the design, or poor installation.
Response from Five Star Rain Gutters Inc
"[Member Name Removed], Thank you for the review. I will try and get the crew back out there to take care of the cable and see why it is moaning . It might take at least 2 weeks but, I'll get it taken care of. Thank you, Cindy"
Valerie W.
Jun 2016
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MICHAEL M.
Feb 2016
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Daniel S.
Jun 2015
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Gary B.
Jan 2015
unknown
Candia K.
Jan 2015
unknown
Response from Five Star Rain Gutters Inc
"Thank you so much for the wonderful feed back. If you should need us again please don't hesitate to call us. Thank you, Cindy"
Clive M.
Jan 2015
unknown
Response from Five Star Rain Gutters Inc
"Thank you for the wonderful feed back. We take pride in our companies customer service. Please let us know if you should need anything else in the future. Thank you, Cynthia"
Adelia B.
Oct 2014
Excellent customer service!
Response from Five Star Rain Gutters Inc
"Thank you for the wonderful review.We pride ourselves on our customer service. If you should need anything please give us a call. Thank you again, Cynthia Kennedy"
Storm H.
Aug 2014
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Michael P.
Jun 2014
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Marie I.
Jun 2014
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Jerry D.
Jun 2014
We have noted that the gutters leak badly from every right-angle joint. They were installed with no overlap, leaving huge gaps in the joints. More water comes out of those joints than from the downspouts. The quality of the installation is obviously very poor. All our neighbors have the same problem.
We would never consider using Five-Star for any gutter installation or repair.
We would never consider using Five-Star for any gutter installation or repair.
Ruth M.
May 2014
Installed new gutter. Job became somewhat complicated by the discovery that
adjacent roof area needed repair. 5 Star and Central Coast coordinated their
work schedules and both companies kept me advised of progress.
Both companies a "solid 10." Nothing amiss. Cleaned up after each
job. Quality job and men of their word.
Frank C.
May 2014
They were tremendous. They were on time. They came under my budget. They were just really nice guy. We were very happy with them. I was very pleased. They did a really nice job, they did match the color of the house. Every time you call them they were here. They were very professional. I recommend them to anyone.
Carl W.
Apr 2014
unknown
Response from Five Star Rain Gutters Inc
"Thank you for the great review. If you should need anything please don't hesitate to call us. Cindy"
Marie I.
Jan 2014
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Michele V.
Jan 2014
It went very well, installers were excellent, very timely. Customer service very nice, offer coupons and flexibility
Carl W.
Dec 2013
I had an appointment that morning so I said hello and goodbye. When I got home after lunch, they job was complete. They left the area completely clean. Looked great and works great.
Response from Five Star Rain Gutters Inc
"Thank you so much for the great report.I will pass it on to the crew. Please keep us in mind if you should need anything in the future. Happy New Year !!"
Carol O.
Nov 2013
We were told the work would be on Nov. 14 beginning at 10:00 a.m. By noon, no one had arrived. I called the office and talked to Melissa who told me they got a late start and they would be there. No one came that day and there was no call from the crew. I called again and was told they would come the following day. They did show but could not finish the job because they neglected to bring an additional part. Earlier I was told they cut the material on site and there would be no problem. We had to wait another week for someone to return and finish the job. The job itself was done fine and I give Melissa in the office all sorts of credit for constantly doing damage control. None of this was her fault. There is a major lack in communication from the fellows doing the work and the office. The fellows simply don't let the office know what is going on and that makes the office staff in a very uncomfortable situation as they have to answer to the clients..
James V.
Nov 2013
Once the job finally started, the workers were efficient and seemed to do high quality work. We really haven't had a major downpour yet to test the downspouts, but it appears that they were applied properly with precision. They match the color
of the house, but not the design. We would have liked oblong downspouts to match the gutters and style of the house, but these were not available. However the round ones are ok, not bad at all really.
of the house, but not the design. We would have liked oblong downspouts to match the gutters and style of the house, but these were not available. However the round ones are ok, not bad at all really.
Michael P.
Sep 2013
There were no problems encountered.
Dan C.
Aug 2013
gutters and spouts on a new building
Licensing
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FAQ
Five Star Rain Gutters Inc is currently rated 4.5 overall out of 5.
Five Star Rain Gutters Inc accepts the following forms of payment: CreditCard
Yes, Five Star Rain Gutters Inc offers free project estimates.
No, Five Star Rain Gutters Inc does not offer eco-friendly accreditations.
No, Five Star Rain Gutters Inc does not offer a senior discount.
No, Five Star Rain Gutters Inc does not offer emergency services.
No, Five Star Rain Gutters Inc does not offer warranties.