Arroyo Door

I called them on Monday morning and they had the repairs completed by 10:00AM that day. Great service.

The garage doors were installed wrong and did not line up
with the openings and the 18-foot door did not seal at the bottom and was hung
with one side much higher then the other. The large rollers used were hitting
the concrete before the door seal would touch the concrete. After more than two
different service calls and adjustments the large door still did not work
properly. The door would bind up at the top and bottom making it very hard to
open. When the doors were installed the power was not turned on in the house
and the doors had to be opened manually. No stops were put in the track
therefore when the door was opened with it being very heavy and the springs
wound very tight it would rely on the motor and the lift arm to stop the door therefore
bending the arm. The arm was removed by the installer and never replaced.
I called Pioneer
Door in Covina CA and asked the owner Allen Hill to come the 200 miles up the
coast to Arroyo Grande and see if he could determine what the problems were with
the door. Allen came up late on 2/28/09 and the next day came and looked at the
doors. After his inspection it was determined the bottom rollers were hitting
the concrete before the door would seal at bottom. The lower roller shafts were
bent from the installers trying to adjust the doors to get them to seal. The
doors were not adjusted properly and were binding at the top and bottom.

Allen disassembled
the track and removed the rollers and straightened the roller shafts as best he
could. Then he ground out the concrete so the door would seal before the
rollers would hit and bend the shafts again. Then he installed the rollers,
aligned the track, adjusted the springs properly, took the opener bar off one
of the other doors and installed it on the 18-foot door.
Now the door can be
opened manually or by the electric opener with ease and the door seals as it
should.

They know the business and obviously did good work.....haven't had them back after all this time....
I highly recommend them ......

All of the work was professional. I would recommedn that when you buy doors get the insullated version. They are a lot quiter when opening and closing. Also the room is quiter when the doors are closed.

The work was not good on the install. They tried several times to fix the doors so they would close correctly but could not get them correct.

I hired other people to fix them. Now the doors work well

I would never use Arroyo Door again and do NOT recomend them.

What's more to be said?

Jim came out to give us a bid end of December. Clean and professional. We required some guidance with regard to demolition and framing as we were converting from a one car to a two car garage. Jim provided the direction we were looking for. We explained that this was an investment property and that we couldn't afford any frills... just a basic door. Jim understood and wasted no time proposing an affordable, new door. After calling and giving Jim the job, he quickly got back to us with an install date. The installer, Steve, showed up as scheduled and did a very efficient and professional job in about 4 hours. I couldn't be more pleased with the overall experience and will always consider and recommend Arroyo Door when a garage door is needed.

I've never seen a more efficient outfit. I had used them to install the door. They didn't charge me for the visit. I would absolutely use them in the future.

Recommended by a contractor friend. I appreciate good workmen who know their business. This was certainly the case. No mis-steps, just a very good job, efficiently and quickly completed.