TOTAL SHREDDING, LLC?
About us
Total Shredding Document Destruction Total Shredding's drivers are trusted specialists in providing mobile shredding services, as well as, off-site shredding services in Southen California. Our shredding company handles everything from residential shredding services, small business shredding, to large corporate document destruction. Our uniformed drivers can bring our mobile shredding trucks to any location for your shredding service. Or if you'd prefer another option that we offer is off-site shredding. Both our on-site paper shredding and off-site shredding services come with certificate's of destruction. LEARN MORE » Why Use Total Shredding? ■Trusted by the federal, state and local government agencies ■Choice of fortune 1000 companies in California ■Insured and bonded - we exceed national standard requirements ■Highly competitive with straightforward prices & contracts ■NAID® - HIPPA, FACTA & GLB compliant ■We provide you with a certificate of destruction ■Always on time, always quick, always secure LEARN MORE » Local Shredding Services Offered ■On-Site Shredding ■Scheduled Shredding Service ■One-time Purge Shredding ■Off-Site Shredding ■Mobile Shredding ■Document Destruction ■Document Shredding ■Hard Drive Destruction ■Technology Destruction ■Residential Shredding ■Home Shredding ■Large Volume Shredding ■Paper Shredding ■Medical Record Shredding ■File Destruction ■Records Destruction
Services we offer
Local Shredding Services Offered â– On-Site Shredding â– Scheduled Shredding Service â– One-time Purge Shredding â– Off-Site Shredding â– Mobile Shredding â– Document Destruction â– Document Shredding â– Hard Drive Destruction â– Technology Destruction â– Residential Shredding â– Home Shredding â– Large Volume Shredding â– Paper Shredding â– Medical Record Shredding â– File Destruction â– Records Destruction TECHNOLOGY DESTRUCTION., ON SITE DOCUMENT DESTRUCTION, ONE TIME PURGE, SCHEDULED SHREDDING
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Ordered service in the week prior to the service being performed. Was given a window between 11am and 1pm on June 4th.
On the day of the service, in the middle of the window, driver calls at 12:10pm to say he's delayed and he'll be there at 2pm. Normally I would have rescheduled at that point, but I had to have the shredding service performed urgently. However, I also had a business meeting scheduled at 2pm. So I ended up having to cancel the meeting.
For large companies with receptionists on payroll, such a delay may be irrelevant. For a one-man shop like mine it presented a problem.
I understand issues with LA traffic etc. But they are nothing new or uncommon. Those have to be figured into the windows offered, and the runs scheduled. I don't know whether today's delay was the driver's fault or the fault of too ambitious scheduling, but it's not my problem to figure that out. When the company says "between 11 and 1" that should mean "between 11 and 1".
Once the driver was here, the service was performed flawlessly, swiftly and very professionally. Driver did apologize repeatedly for his tardiness. Truck was equipped with video to be able to witness the shredding process. Had he been here within the scheduled window, this would have been an "all A" review. But unfortunately, reliable scheduling is very important.
could come a little earlier than our appointment time, which was fine with me, and the entire time for them to perform the shredding of all boxes was less than 10 minutes. He emptied my boxes into a wheeled trash bin on my driveway, wheeled it to their shredding truck, and the truck itself has the shredder built into it. My 15 boxes turned into two trashcan loads. I kept my boxes, which I preferred. They were very pleasant and efficient. Can't recommend them highly enough.
My only concern was with the dispatcher, who was brusque and unfriendly, and who changed the appointment window on us by several hours the day before.
Licensing
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FAQ
Contact Information
11636 Goldring Rd, Arcadia, CA 91006
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