Dawn to Dusk
About us
2-6 Employees, Cost Is Determined By Job, Emergency Service Is $50.-$100. More.
Business highlights
Services we offer
Air Duct Cleaning. Blind Cleaning. Carpet Cleaning. Ceiling Fans. Dryer Vent Cleaning. Floor Cleaning/Polishing/Waxing. Garbage Collection. Hauling. Holiday Decorating. Housecleaning. Pressure Washing. Roof Cleaning. Roof Ice/Snow Removal. Upholstery Cleaning. Water & Smoke Damage. Window Cleaning.
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 81% | ||
| 13% | ||
| 0% | ||
| 0% | ||
| 6% |
Pros: Dawn was polite. When I asked her at the end of the session to re clean some areas that had been supposedly cleaned by her daughter bur were still as dirty as before she did.
Cons: None of the people seemed to have any cleaning skills. A group of disheveled, huffing and puffing people who needed to take a smoke every 30 minutes to cope with the 2-hour work. The daughter is so morbidly obese that she can't really bend to clean or move well at all; all is too much for her. Any area she covered was still dirty after she was done. She did the kitchen which was thereafter somewhat wiped up but streaky and smeary; no appliance had been moved to fully clean the counters, dust and crumbs still everywhere. The microwave was once sloppily smiered through and any of the stainless steel was covered in streaks. She 'worked' for about an hour then went outside to brush her very long hair endlessly in front of her car to get the attention of my landscape worker. She ultimately left her phone number on his car.
The rest of the crew was painfully disorganized, as if they had never cleaned before. They had no system and constantly needed to ask each other who had done what and what else needed to get done. One of the workers broke a vase only to have Dawn assert that it had already been like that, and that she always has to fight for her reputation because the home owners are wrongfully accusing her of breaking something. She gibbered away endlessly about her various business ventures, including foster care and some other business. 'she doesn't want to put all her eggs into one basket'. The result: a poorly trained and skilled very unsavory group of people invaded my house and left it not much cleaner thank it had been before. I hired two days later another cleaning woman who cleaned the entire place in 4 hours for $130. The $500 I spend on Dawn were money into the trash. I did not feel like fighting her over the money but just wanted her out of the house.
"As the owner of Dawn to Dusk, I appreciate the feedback that you have given us. On behalf of my staff and myself, I would like to apologize to this member if our work wasn’t up to our normal excellence and high standards. We are currently reaching out to the member so that we may show them the quality of work that our company is capable of doing, and to extend an offer to replace the cracked vase. Additionally, the staff member that is referred to as “morbidly obese” was actually eight months pregnant. Since the completion of this job in September, we have put in place strict rules of behavior and conduct for all staff members. As a company we take full responsibility for anything that is damaged during the cleaning and also the behavior of all staff members. Clearly this job doesn’t reflect the quality of work that earned our company the Angie’s List 2012 Super Service in our first year on Angie’s List. Sincerely, Dawn Honegger"
"thank you for your business!"
"Thank you for your business!"
They finished in a timely manner.
We were a little worried about the power washing because the unit they were going to use broke down but they did get it going and it worked out just fine."THANK YOU FOR YOUR BUSINESS!"
I did not have any furniture in the house, so there wasn't any dusting or cleaning of that sort. the carpets upstairs were new, so there wasn't any need to doing anything more than vacuum.
The blinds were going to be replaced so I did not have her clean those either, but she was prepared to work on them.
The master bathroom shower was covered in hard-water stains and Dawn made quick work of that mess cleaning the glass to almost new.
Dawn's cleaning crew spent over 6 hours working on my 4000 sq ft house and did an exceptional job. I did pay her our agreed amount, even though the windows were not completed on the outside or inside. I felt that she made up for the loss in a worker on the outside, by putting extra attention on the inside of the house.
Dawn to Dusk is a down and dirty cleaning crew. She works very hard to meet your needs and completes the work that you need done and what most will not usually do.
"THANK YOU FOR YOUR BUSINESS! HOPE YOU'LL CALL US AGAIN."
"THANK YOU FOR YOUR BUSINESSAND WE HOPE YOU CALL US AGAIN."
"THANK YOU FOR YOUR BUSINESS AND I HOPE YOU WILL CALL US AGAIN. ALSO WE'VE ADDED HAULING TO OUR LIST OF TASKS. THANKS AGAIN."
"THANK YOU FOR YOUR BUSINESS Member. WE'LL SEE YOU NEXT WEEK."
Licensing
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