WEST COAST ENERGY
About us
ALSO SERVICES: PORTIONS OF WEST LA & SAN BERNARDINO COUNTY.
Business highlights
Services we offer
INSTALLATION & SERVICE OF CENTRAL HEATING & AIR CONDITIONING. SERVICE & INSTALL WALL HEATERS.
Accepted Payment Methods
- CreditCard
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Two Carrier dealers had told me that I had a bad compressor that although it was a known defect, they were still going to charge me for the repair and reimburse me later. There were numerous other issues with the repair including the fact that there would be no warranty.
I ultimately decided to replace the unit with another brand and called Wayne fro West Coast Energy out to give me an estimate. Wayne came out listened to my story and said that he felt that repairing the unit was the most cost effective. Although he isn't a Carrier dealer he got Carrier to agree to live up to the warranty and was going to do the installation for me. He had not really tested the unit so he decided to do that first and guess what the compressor wasn't the problem. As it turns out it was a capacitor and the repair saved me almost a $1000, plus the fact that a new compressor wasn't necessary nor would it have fixed the problem.A/C was just not working. The inside fan was blowing, but it was hot and the outside fan wasn't working. West Coast came out (on time) to fix it. After checking out the system they found that it was just a wiring problem. They fixed that problem, and checked the system out to make sure everything else was working. It now works fine. They were there about an hour. Total charge was $72.
I would absolutely call these guys again if I need A/C service.
I checked out their licenses and insurance coverage with the state. No problems. And they already had five full five star ratings on Angie's list and about forty five star ratings on Yelp.
It took them only one day to put it in and the unit passed an independent test with flying colors. They give a ten year written LABOR guarantee, as well as the standard parts guarantees from the manufacturers; the best guarantees out there.
Wayne and his men are top notch. They did not rush the job and were clean and courteous. They checked the ducts in the attic and repaired one. Wayne went to city hall to get the permit for me and arranged for the independent tester to come by.
All I had to do was sit back and enjoy the cool air after they were done.
I am recommending them to all of my friends.
My only complaint is that a heat loss/load calculation was not offered or performed. My heat and AC tend to short-cycle which leads me to believe the system is oversized. Excellent follow up service as well. When my brand new AC compressor started making an unusual noise and running loudly WC Energy was out the same day to assess. A new compressor was ordered and installed in a very timely manner.
Licensing
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