The Bugman
About us
We are in your neighborhoods and homes every day with our uniformed technicians and spotless blue trucks. “It’s a Great Day at the bugman!” From the first person that answers the phone, to the field technicians out on the road; each employee has been trained to handle every situation that may arise. Weekly training sessions ensure that our team stays current with the newest equipment, treatment methodologies and regulations. Our investment in our staff translates to increased customer satisfaction. the bugman was born in 1958 From day one, we have made it our mission to provide quality work and exceptional service. We are proud of our 97% customer retention rate! The citizens of Orange County have voted the bugman for People’s Choice for three years in the annual Best of Orange County, a product of the Orange County Register. Customers throughout Southern California have been inviting us back into their homes and businesses to solve their termite and pest control problems since our inception.
Business highlights
Services we offer
Commercial Pest Control, Commercial Termite Protection, Home Pest Control, Home Termite Protection
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 0% |
In the past I had subterranean termites in my living room they had to drill into the slab for. The termites came back twice, The Bugman team came back both times without charge as they guarantee their work. Every area they have treated over the years has had no residual activity. Owning our home for 20+ years, we know termites are just a part of home ownership in California. They are treating 3 places today including subterranean termites under an addition.
Their pricing is extremely reasonable and their customer service and pest control is beyond reproach.
The inspector, Jake was polite, neat and thorough. We had two other companies do inspections shortly before, and Jake caught some damage and drywood termite activity the others missed. He also caught an infestation of subterranean which the others also missed. This is why we went with The Bugman. Also the cost was substantially lower than the others'.
The treatment itself done by Cody and was thorough and neat.
We got a KFI 1 year free service agreement too, ($325 value). Although we would have gotten the service agreement anyway even without the first free year.
It was fine except for the deck in the back, my brother was doing some repairs and came upon some termites, call them the bugman and they send
someone to check.they were professional, polite, focused, went about their
work quietly and 3 hours later were done.
Follow up from the office has been professional and I would
totally tell anyone to use their services.
A friend and her husband recommended them and I was
absolutely pleased.
525 N. Shepard Street
Anaheim, CA 92806-2834
1 714 992-1292
Both jobs were done very professionally, and I would recommend The Bugman , in fact I already have. The moving out and packing all those bags was daunting. The negative side of having my house tented was the fact that when the Gas Company came out to turn the gas back on my water heated couldn't be lit something went wrong with the gas valve which I can't blame on The Bugman.
Opted for a one time treatment (outside only), not a service.
Very good service - still ant free 11/12/12
We did not have any infestations of any kind (phew!). It appears to have been mosquitos and the problem seems to have resolved itself with the change in weather. The Bugman did provide us with a proposal for one-time or quarterly maintenance service with absolutely NO pressure.
The inspection process was very easy - it did not feel invasive in any way - both of the Bugman representatives made me feel comfortable and informed during the inspection. I will definitely use them in the future for any pest control issues and they will be my first choice when it comes time for a termite inspection.
Our minds were at ease as to our current situation, we have options for the future, and have a new company that we trust for future service -- all for NO CHARGE. Thank you!
The fumigator came and was also very good. He methodically went around the house and sprayed the areas. He also went on the roof and found a couple spots that the estimator missed since he doesn't go on the roof. The whole thing took a little over an hour. Basically it involved going around with a drill in the areas, drilling a hole and squirting the pesticide in it. Then they fill up the hole with something.
Like I said, I was very happy with his work. He cleaned everything up and went on his way.
I guess my only issue is the price. $900 an hour? After discovering termites I was in too much of a hurry to get other bids. I won't make that mistake again.
Licensing
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