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Stoneshine Restoration Marble & Concrete Polishing

4.7(
48
)
Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting, Concrete Flatwork - Repair & Resurface,

About us

Please call us at 800-770-7789 to get a quote. Or visit us at www.MarblePolishers.com We specialize in polishing, sealing, care, maintenance, restoration, and repair of natural stone materials like marble, travertine, limestone, granite, slate, flagstone, terrazzo, and concrete on floors and countertop surfaces. As a preferred natural stone restoration company in California, we are committed and dedicated to offering you the best quality and the best value. If you desire a professional, competent & knowledgeable company that is properly licensed, bonded, and insured, please consider using us for the job. We are confident you will be completely satisfied with our professionalism, courteous service, and quality of work. We offer unparalleled quality of service, unmatched knowledge & experience, dedicated, detail-oriented, and certified technicians, and meticulous quality of work proven year after year to be the best in the industry. We offer integrity in our pricing, all consultations are free of charge, we are always punctual, and your satisfaction is guaranteed. DBA- Union Investments Inc.

Business highlights

Se habla espanol
Emergency services offered
27 years of experience

Services we offer

We are a natural stone restoration company. Our services are meant to clean, concrete, etc. Our job is to maintain and beautify your natural stone investment for your home or for your office. We also do concrete polishing for warehouses., granite, hone, limestone, polish and repair floor and countertop surface areas made of marble, seal, terrazzo, travertine

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.748 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
13%
3
0%
2
4%
1
2%
Write a review
Showing 1-25 of 48 reviews
Jeff L.
Feb 2020
2.0
$4,000
It’s a shame to have to write a poor review on a company but its important to share the experience. We had Stoneshine remove some tile, grind, polish and stain our concrete floor. The work was decent. My challenge is in other aspects of the project. Starting out they called me and asked that I give them a $500 non-refundable deposit before they would send me a copy of the contract to execute. This is just flat our wrong. I was able to get a copy sent prior to paying a deposit but it required some back and forth with the company. Once I told them I was ok with the contract I had to repeatedly contact them to get a version to execute. I had to let them know that I would not let them start the job unless we had a fully executed contract. I also requested an unconditional lien release within 48hours of final payment. If you don’t know what that is search on-line about mechanics liens. You could pay your contractor and still me accountable if they don’t pay their employees. Protect yourself and your home. Don’t pay twice. Jazmin agreed to this and said it was part of the process. To date it has been a week since the job was finished and I can’t get her to respond or honor her commitment. Let’s talk about the job. The final product looks ok. The crew was pleasant and did what they said. The problem I have is that they aren’t very good at cleaning up after themselves. I have found four single edge razor blades in my flower beds, patio, and driveway. I don’t expect everything to be perfect, but I would expect them to take some care when it comes to cleaning up dangerous objects. Overall the experience was okay but I won’t use them for the second phase of my project. There are a ton of concrete contractors so I don’t feel like I should pay thousands of dollars and get an okay result.
Ann I.
Nov 2017
5.0
Yes, I recommend this pro
$2,500
This company made my floor look new again. Some cracks were very wide and while they haven't become invisible, the work has resulted in even the worst areas now being all but unnoticeable. The staff was prompt, efficient, extremely courteous. They moved all the furniture in the affected rooms outside, and put everything back in place with great care. I can't praise this company more highly. I will definitely use them again to keep my floors looking great.
BILL L.
Oct 2017
5.0
Yes, I recommend this pro
$1,500
This is the second time we've used this company. They provide top quality in everything they do. All work was performed by a crew of two within the timeframe they originally issued. We are very satisfied with the work they did, and in a few years when the same type of service is again required, they'll be welcomed back to bid the job again!
Thomas C.
Sep 2017
5.0
Yes, I recommend this pro
$1,100
Stoneshine Restoration were punctual and did a wonderful job in protecting and covering everything up. Our marble floors have never looked so good. They went through all the flooring and filled in all the missing grout as well as. They also were nice enough to provide information on how to keep my floors shiny.
Susan L.
Aug 2017
5.0
Yes, I recommend this pro
$935
Juan Carlos arrived right on time to give me an estimate. He was very knowledgeable, polite and professional. I was pleased with the estimate and scheduled for the work to be done the next week. Rafael and Ben arrived punctually as well, protected all areas, and cleaned up perfectly after doing a very fine job. They too, were knowledgeable, polite and professional and were terrific to work with. I will request them the next time I have work done by Stoneshine.
Response from Stoneshine Restoration Marble & Concrete Polishing

"We thank you for choosing Stoneshine as your natural stone care provider. It makes us happy to hear all about your amazing results, and look forward to working with you again in the future. Thank you"

Ron G.
May 2016
5.0
Yes, I recommend this pro
$475
The job went smoothly.  The work area was well protected and cleaned afterword.  The quality of the work was EXCELLENT.  When it comes to working with natural stone, artistry is extremely important, it's not just technical skill.  Be sure to ask for Jaime.  He is a master at his craft!  If we didn't tell you where the breaks were you wouldn't know.  Simply amazing what he was able to do.
Gerald T.
Mar 2016
1.0
$2,995
The estimate was three times as much as the two other estimates I received for the same service.  They try to make you believe that they are providing more than the other companies.  This was not true!  Do yourself a favor and get other estimates from other highly rated companies on Angie's List before hiring this company.  There prices are so outrageous that they should be removed from Angie's List.  Other reviewers have also noted this.
Kristin C.
Jun 2015
4.0
$1,600
they were on time, very clean (although I had to ask for them to clean up the wood floors). However, I asked to remove water stains on our terracotta floors and the sales rep thought we would see a big difference and unfortunately, we did not. In fact, there are now brush strokes on our tiles and they are slick due to the sealant. The technicians told me this was the very best that they could do, and I believed them, but I was hoping for much better results.
Response from Stoneshine Restoration Marble & Concrete Polishing

"[removed member name]- Thank for using Stoneshine services and for your honestly in our work. We apologize if you were not completely satisfied with out work and if there is anything we can do please let us know. Customer Service is always our number 1 priority, and we would like our customers to always be happy with our work. Our crew always tried their best to do a great job and leave a great impression, again if there is anything we can assist you with please feel free to call us at the office (800) 770-7789. Sincerely, Stoneshine Representative they were on time, very clean (although I had to ask for them to clean up the wood floors). However, I asked to remove water stains on our terracotta floors and the sales rep thought we would see a big difference and unfortunately, we did not. In fact, there are now brush strokes on our tiles and they are slick due to the sealant. The technicians told me this was the very best that they could do, and I believed them, but I was hoping for much better results."

RYAN P.
Jun 2015
4.0
unknown
Judy L.
Jun 2015
5.0
Yes, I recommend this pro
unknown
Daniel B.
Apr 2015
5.0
Yes, I recommend this pro
$857
Candido and Martin were excellent and professional.  I would highly recommend and tile looks almost brand new
Response from Stoneshine Restoration Marble & Concrete Polishing

"Hello, Thank you for your kind review and expressing with us how well the techs did. We look forward to many more projects to come in the near future. Karla Rangel Stoneshine Representative"

Elma E.
Feb 2015
5.0
Yes, I recommend this pro
$1,595
Very detail oriented.  Three guys did the job from 11 am to 6pm and it was done very well.  This company really takes pride in their work so we are repeat customers!
Response from Stoneshine Restoration Marble & Concrete Polishing

"We thank you [members name] for your encouraging review and for sharing with others your experience! We look forward to many more future projects to come! Karla Rangel Stoneshine Representative"

David J.
Jan 2015
5.0
Yes, I recommend this pro
$900
unknown
Response from Stoneshine Restoration Marble & Concrete Polishing

"We are very happy to hear that we can add another very satisfied customer to our long list! We excel in ensuring all of our customers are completely satisfied from beginning to end. Thank you for such great comments! Karla Rangel Stoneshine Representative"

Duane D.
Jan 2015
5.0
Yes, I recommend this pro
$500
unknown
Response from Stoneshine Restoration Marble & Concrete Polishing

"Thank you for the positive comment! We enjoy hearing feedback from our customers as it is our goal to provide excellent service. Stoneshine looks forward to helping you in your next project. Karla Rangel Stoneshine Representative"

Homeowner
Jan 2015
5.0
Yes, I recommend this pro
$400
unknown
Response from Stoneshine Restoration Marble & Concrete Polishing

"We value your opinion and we are grateful that you took time to write a review. We are happy that we were able to help you and we look forward to any more project in the near future! Karla Rangel Stoneshine Representative"

Jamie W.
Dec 2014
5.0
Yes, I recommend this pro
unknown
Response from Stoneshine Restoration Marble & Concrete Polishing

"We are grateful that you took some time to write such a kind review. We appreciate your business and hope that you can refer our services to family and friends. Thank you kindly! Karla Rangel Stoneshine Representative"

Irene B.
Dec 2014
5.0
Yes, I recommend this pro
$845
unknown
Jason S.
Oct 2014
4.0
Yes, I recommend this pro
$400

The first time they showed up they didn't perform the service because their black granite specialist wasn't available.  This was a little upsetting and rescheduling wasn't very easy.  However, once their specialist came back, he did a great job in buffing out the scratch.


Response from Stoneshine Restoration Marble & Concrete Polishing

"We want to hank you for your honest review. We want you to know that we strive to give quality work and we do apologize for any inconvenience that we may have caused. It is encouraging to know that you are happy with the end results and we corrected the situation. Once again, thank you! Karla Rangel"

Murray W.
Oct 2014
5.0
Yes, I recommend this pro
Fine.
Response from Stoneshine Restoration Marble & Concrete Polishing

"Thank you for sharing your experience with others as this is a testimony of our dedication to customer service. We look forward in working with you in the near future! Karla Rangel"

Cara B.
Oct 2014
5.0
Yes, I recommend this pro
$400
unknown
Response from Stoneshine Restoration Marble & Concrete Polishing

"We are very pleased to hear that you are satisfied with the end result! Thank you so much for your business and choosing us as your stone care specialists. We appreciate your excellent review! Karla Rangel Stoneshine Representative"

Anne P.
Sep 2014
5.0
Yes, I recommend this pro
$1,200
Every person I worked with was wonderful and the job they did was fantastic. The floors look new, they took care to protect the cabinets and baseboards and gave me lots of good tips on keeping all my stone surfaces looking good. The estimator, the woman at the office and the two man crew who did the work were all very nice, professional and got things done beautifully! The cost was less than a company I had used before whose work was basically useless - the floors looked just as dirty when they were done. Sureshine left my home looking new and me looking forward to using them regularly to keep it looking this way!
Response from Stoneshine Restoration Marble & Concrete Polishing

"We appreciate all the encouraging words and what you had to say about our company, we are sure that this helps other potential clients make a decision when it comes time to service their natural stone. We thank you! Karla Rangel Stoneshine Representative"

Glenn O.
Sep 2014
5.0
Yes, I recommend this pro
$650
rouhgThe process of making an appointment was very efficient and flawless. An estimator came out within in few days and was very honest about what they could and could not do in terms of repairs. They called to reconfirm a few days before the work appointment and Isidro was there 15 minutes early. He was very meticulous about laying down floor protections and was very conscientious about his work. I literally saw him go over an area with the buffer/polisher, get down on his hands an knees and inspect it and then go over spots by hand. We have had this service done before and Isidro was by far more thorough. The flooring shined when he was finished. He was also very careful cleaning up. You could tell he wanted the place to look them same as when he entered. When I told him what a good job he had done he replied very sincerely,"Well this isn't cheap. We want you to get what you paid for." StoneShine can consider themselves lucky to have Isidro representing their company. I would recommend them without reservation.
Response from Stoneshine Restoration Marble & Concrete Polishing

"Thank you for this great review, we appreciate your time. We look forward in working with you many years to come. Best Regards, Karla Rangel Stoneshine Representative"

Janine M.
Aug 2014
1.0
$1,450
.It went horribly. The technicians were to seal all my stone counter tops and shower. They polished everything and scratched the marble and the fixtures in the shower. They removed all the grout in the shower when they were only supposed to repair one area.
They did not dry the shower before regrouting and nothing dried. It took me 2 weeks to get them back out here and the new technician had to redo all the work done by his colleagues. It then took weeks to dry and we could not use our shower for weeks.
The were supposed to clean the grout on my kitchen floor and they did a terrible job,..no improvement. They did however remove some of the grout while trying to clean and did not even replace it until I said something to them.
The experience was painful and disastrous. Watch out for their sales people...they talk a good game and do not deliver at all.
 My granite, grout and marble are in worst condition than they were before they started. The grout in the shower has loosened and fallen out already.
I will never let them in my house again.


Greg B.
Aug 2014
5.0
Yes, I recommend this pro
$2,000
unknown
Susan R.
Apr 2014
5.0
Yes, I recommend this pro
unknown
Response from Stoneshine Restoration Marble & Concrete Polishing

"We look forward to servicing you in the near future. Thank your for choosing StoneShine! Karla Rangel StoneShine Representative"

Showing 1-25 of 48

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Stoneshine Restoration Marble & Concrete Polishing is currently rated 4.7 overall out of 5.
Stoneshine Restoration Marble & Concrete Polishing accepts the following forms of payment: CreditCard
Yes, Stoneshine Restoration Marble & Concrete Polishing offers free project estimates.
No, Stoneshine Restoration Marble & Concrete Polishing does not offer eco-friendly accreditations.
No, Stoneshine Restoration Marble & Concrete Polishing does not offer a senior discount.
Yes, Stoneshine Restoration Marble & Concrete Polishing offers emergency services.
No, Stoneshine Restoration Marble & Concrete Polishing does not offer warranties.

Contact Information

1363 S LEWIS ST, Anaheim, CA 92805

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