RoofRx, Inc.

This company held up to their word and delivered 3 beautiful roofs. After it was done you could not tell they were here, perfectly clean

This company has not fulfilled the agreement for the work of this year.

RoofRx came for a drone inspection, and provided a written report in a few days, and held a zoom meeting to explain the report and discuss the issues with the roof and various options for the repair. The worker took photos after the repair, and a written report is provided the in a few days. I found an issue missed by the repair, and they sent the worker back to fix the missed issue with no additional charge.

I recommend their services. DRONES are used to give you complete access to your roof without climbing a ladder!!!! You have a complete scope of work & wonderful true pictures of damages discovered by their drone. IF YOU NEED ROOF REPAIR OR A NEW ROOF, THESE ARE THE PEOPLE TO CALL *******8 stars

They did everything on time and at the price quoted Great communication I would use their service again

It has been a night mare. The man can and did a terrible job and charge me $750. I have call 5 different telephone numbers and got no help. So help me!!!! Kay Schoore

This company and their services are Scams and Misrepresentation. They charge 3 times to going rate so it's above the $1000 of covered services. They tried to tell us it would be $1795.20 to seal a valley. I sent their PDF of the quote to 3 other roofing contractors they said $500-$600 for the exact same work. According to HomeAdvisor's 2018 estimates of what you should pay for a valley seal it's $ 0.50 to $3.00 a square foot. I asked them why they charge 3 times that amount. They have no answer. The warranty is supposed to be a $50 service fee and then they will fix up to 5 separate $1000 roofing issues. They are refusing to honor the warranty they have already sent over different information that what is on their website and from what another company sells for them. This company is just a scam!

They were hands down one of the best contractors I have used!

Excellent service excellent service. Provided pictures before the job and pictures after the job was completed. They were very professional and had their ID badge on at all times.

It's a long story. I WOULD NOT RECOMMEND USING THIS COMPANY! Short story is the repair was for my 83 year old mothers house. There was a leak in the "field" of her two story home. I called them to fix that. The "estimator" responded timely, and I met him at her house. As, I did not have a ladder I could not get up on the roof, and he would not let me use his ladder to do so. Viewing from the ground while he took pictures, he identified four more "trouble" spots, that had some dry rot damage. I agreed that the spots needed repair. His quote, that took two hours to prepare, probably due to him seeking football game tickets on his cell phone, was $4,500. He suggested a senior citizen discount, that brought the quote to $4200. My first thought was I should contact a complete roofing contractor and reroof the entire house, as the roof was 15 years old, but he quickly tried to convince me there was life left in this roof. Due to the rainy season, and my mom's house being 30 to 45 minutes away from my house, we opted to accept the repair. Annoyingly, Roof Rx, will not take a check, credit card only, which scared my mom. Also, they demanded a 10 per cent deposit, on the credit card. The estimator, said they required someone at the house the day they started the work, so I agreed to meet him there. Also, he said HE would be there to explain to the crew exactly what would be done. They scheduled with us for a week and a half later to do the work. There was one delay, of 1 day due to rain forecast for the day of the repair. This I understand, but wish they would have called me before I had left to drive her house, to cancel. The next day, I showed up at the agreed start time 8 am, there was no one there, so I called them, and was told they were picking up the materials. They DID NOT SHOW UNTIL 9:30 AM! The estimator was not there either, and he did not contact me again. Their vehicles were not company labeled nor were their employees identified with uniforms or badges. I left when they started, and explained my mother had mobility issues and for them to call me with any issues. That evening my Mom called me in a panic, that they had found something else, and I needed to be there the next morning. This prompted me to load up my ladder and drive over yet again. At least this time I was happy to note, they were there and working at 8 am. I talked to the lead man and he assured me there would be no "extra" charge, but, he did want to tell me about some other issues. This time having my own ladder I went onto the roof, and sadly, realized that due to the condition of the roof, SHOULD have just re-roofed the whole house! We will have to put a complete new roof on within the next five years! Now, the billing issues! The same day, they finished at 7:30 PM, the repairman, called me to say he was done. That night I got a corporate email saying the project was complete and that they would be billing the credit card. The next day I contacted my mom to let her know,

Called late Friday night. Had someone out fixing leak in the roof by Saturday morning. Great response time!

Very professional

It took some time for someone to come out and give an estimate, but they repaired it the next day. Very professional work, cleanly performed. One customer service star was lost as I had to ask for the final repair photos and report which I was supposed to get before paying for the work.

Arrived at agreed upon date n time. Did their work quickly and competently, and at a fair price. Tnx. Roof RX.

Very professional team. At end of initial appointment, I was shown pictures of the specific problem, told what needed to be done to fix it and given an estimate of repairs. At the next appointment the technician arrived with all the materials needed to do the job. I was shown before, during, and after pictures of exactly what was done. Very satisfied customer.

I had to cancel the appointment, but they sent me emails and were in constant contact...I can't recommend their work, but the appointment process was first class!!!

The inspection was completed and a detailed report with pictures and an estimate was provided. The work is scheduled to begin next month. It's to early to provide any ratings until next month.

responded immediately on time everything you hope for , Did exactly what they needed to very personable & pleasant.

They where responsive and took care of the situation.

They came out and did an excellent job with the repair of my roof. They found the leak that I was concerned about and fixed it.

I don't have any additional comments.

I don't have any additional comments for this professional.

I don't have any additional comments for this professional.

Good Quality Workshops

There was a little miscommunication with the office and technician but we made arrangements for later in the day and he stayed until the work was done even though it was just getting dark.