Mr. Gutter OC, Inc
About us
At Mr Gutter we offer all of Orange County terrific gutter services and have established ourselves as among the most trusted gutter professionals in the area. We pride ourselves on our prompt, efficient service and commitment to customer satisfaction. Our job isn’t finished until your gutters are looking good and working perfectly. All Mr Gutter technicians are hand picked for their experience and professionalism. We offer free estimates on every job and always stand behind our quotes. We will never tack on any hidden fees or extras! Big or small, cleaning or installation, you can count on Mr Gutter to provide quality service that one-ups the competition. Give us a call and we'll come out to your house or business for a free estimate and explain the benefits of installing color matched custom seamless rain gutters that will prevent water damage to your foundation and eliminate that annoying downpour over your front door or patio. We offer lifetime warranty on labor and material. We offer highest quality product by using the best American made material, stuffed with knowledgeable industry experts and commitment to excellence at a very competitive rate.
Business highlights
Services we offer
Full Service Rain Gutters.
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 7% | ||
| 2% | ||
| 1% | ||
| 2% |
"I have looked back at our records and can not find where we have serviced your gutters. I think you have made a mistake sir. Sincerely Michael Marceaux"
"Mr Gutter is very sorry for not have the opportunity to help this customer. But again this year is by far not a normal year for us as the El Nino has mad it completely impossible to get back to everyone. Sincerely, Michael Marceaux"
"Mr Gutter is very sorry to see reviews like this as our reputation is something we deeply care about. As the El Nino year is getting closer we are truly doing the very best to help each customer we can. We have left a voice mail and a forward email clearly letting people know that we are booked and to maybe look elsewhere if they need service right away. I do not like to leave false promises that are impossible to keep. In [Member Info Removed] case I cant recall speaking to him or promising any time to him for a estimate. I feel it is unfair for the review he left us when we never had any service with him. Again this is not a normal year for any gutter company and the challenge is a difficult one we face each day. As much as we are very happy to be busy it also hurts to have unhappy customers that we can not reach. Sincerely, Michael Marceaux"
It worked out just fine and was a good service. The cost was fine. It was a while ago. I don't remember exactly what it was, but it was pretty much what was agreed to. They are actually apparently kind of overloaded with business because when I called them for some follow up service they said they were not even entertaining any additional service for at least a few weeks. I guess they are either understaffed or they are just popular. They do have some very strong reviews. The pricing was appropriate for the market. The quality was fine. They were a little big slow.
I called three other companies, and got two more estimates. At first I thought Mr. Gutter was the most expensive, but then when I asked detailed questions of the others, it turns out that he was right in line with the other providers. Even better, they worked hard to get my job done quickly! After I signed the agreement, they installed within two weeks!
The day of the appointment the team called to let me know they were on their way. The arrived promptly and walked around the property with me to confirm what needed to be done. They worked quickly and efficiently, and were done in a little more than 2 hours. The results are fantastic! The color match is perfect, and they cleaned up after them selves.
I was very happy with Mr. Gutter, and would call them again in the future or recommend them to others!
"As we do try to make every customer happy its not going to happen. We carry every color that any other company might have. There is no extra charge for colors. I meet with Carla two times before we installed the gutters. We tried to accommodate her with her work schedule. After we did the install she had us com out and wanted to change a downspout. Her back your is all running back to the house and I mentioned to her that she need to add drains to really get the water out of that area. My guy went out there and I meet with him and her. She had us reroute another downspout and the bottom was going up hill and would not drain. She said she did not care and that is what she wanted. A month later she wanted to change it again. I am very sorry to hear stuff like this but were not miracle workers ,our installers need to be able to do the job they know how to do."
Licensing
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