Family owned and operated out of our office in Anaheim. We focus on the details of every project -- interior and exterior -- and we focus on you, our client. We recognize that painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this our Certainty Service System. CertaPro Painters is the only company in the home improvement industry that surveys their customers. We take those surveys seriously and are committed to making your experience the best possible. Licensed and Insured. Residential & commercial services. All work comes with a 2-year limited warranty. Angie's List members get $100 any interior paint project, and $200 off any exterior paint project over $2000.
Interior & Exterior Painting. Power Washing. Wallpaper Removal. Popcorn Ceiling Removal. Carpentry Work.
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Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
5% | ||
3% | ||
0% | ||
3% |
"Thank you very much for Your kind words, [Member Name Removed]. We're proud and glad that your happy, and we appreciate your business! Kind Regards Scott Gibson CertaPro Painters"
CertaPro immediately responded to my inquiry and was very pleasant and professional when coming to assess the home for an initial quote. They patiently went through all my options and noted what was "Must" and a "Nice to have" in providing a quote. Once I receive multiple quotes from multiple providers, I was able to work with CertaPro to get us what we want within our budget.
The actually painters were very nice, professional, and punctual each and every day. They completed the work quickly and according to the specification. The account rep that I worked with during the sales process was in touch during the entire process and checked in onsite during the 1.5 week engagement.
Cons:
We were able to pick a main color for the interior and exterior. I would have hoped for a bit more help on coordinating colors (for bathrooms and accent walls). Disclaimer*** I was not explicit in my discussions that I would have wanted this from them. I made the assumption it would be available and they moved so quickly (which is a good thing) that we felt rushed to pick the additional colors.
Their attention to detail could use.... some attention. I am not a "perfectionist", but there are many areas along the windows, baseboards, and accent walls that do not have straight lines / clear start stop.
Their cleanup was not what I would have desired. We didn't have much furniture in the house while performing the services, so that may be why they did not cover as much of the home as they may have done otherwise. I am still finding paint droplets on the floor, sinks, windows, etc. There was also not any actually "cleaning" that was done in the areas where there was foot traffic and patching and whatnot.
Disclaimer*** My husband, who does not have a knack for details, performed the walk-through at the end and signed off on everything.
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