Founded 1962 • With Angi since July 2005
Service Provider ResponseI am extremely sorry for your experience. This is certainly not the way we want to be represented. We do have a good reputation and want to keep that, so I am embarrassed. I wish I had seen this sooner. I am hoping that you were able to find flooring that you are now enjoying. We will strive to be sure this kind of experience does not happen again in the future.
Service Provider ResponseWe would like to apologize for any difficulty you had with our sales people or store. We have looked up your name and do not see where there was ever an order placed. Typically when an order is placed, money is put down on the order and we do not see where that happen or where you received a refund. We provide break-downs on materials and installation all the time. So we are confused by what you have stated. If your order was under another name we would be able to track it we knew what it was placed under or the sales person that you dealt with. However, it appears at this point you have moved on with your flooring purchase, we hope that was a pleasant experience for you and again apologize for any difficulty you had with our store. We will strive to do better in the future with our communication to our consumers. Enjoy the flooring your have purchased!
Service Provider Response[Member Name Removed] Thank you for the opportunity to help you with your flooring needs. We strive to make our customers, happy. There are things, that are not included in our contracts such as painting of baseboards as our floor installers are not "finish painters" and therefore, it is best to have a painter do them. I apologize if this was not communicated well, so that you would know that they do not typically fill the holes or do caulking, again something normally done by the painters. I checked with the office and it was reported that you had requested the receipt, the installation department said the day after you install they mailed one to you. However, since it appears you did not receive it, I have requested that they send you another one. Again, I would like to thank you for your business, we really appreciate it and hope in the future, we can help you with any additional flooring needs.
Service Provider ResponseThank you for the opportunity to help you with your flooring needs. We are happy it proved to be a pleasant experience for you.
Belmont Carpets & Wood Flooring, Inc is currently rated 4.7 overall out of 5.
Belmont Carpets & Wood Flooring, Inc is open:
Sunday: 10:00 AM - 4:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Belmont Carpets & Wood Flooring, Inc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available
Yes, Belmont Carpets & Wood Flooring, Inc offers free project estimates.
Yes, Belmont Carpets & Wood Flooring, Inc offers eco-friendly accreditations.
Yes, Belmont Carpets & Wood Flooring, Inc offers warranties.
Belmont Carpets & Wood Flooring, Inc offers the following services: Belmont is a full service flooring dealer. We sell and instal all types of flooring for the residential home and do light commercial flooring. We are licensed, bonded and insured. All our installers work for us, we do not subcontract. In addition, we sell material only to consumers who have their own installers and we sell to contractors and designers. We also have many items for custom area rugs.
We do not install showers or countertops. We sell material only for these areas.
We have the experience and dedication to bring your dreams to reality! We guarantee your satisfaction, and we won’t leave until the job is done right. Our team has quality experience in this industry, and we make sure our customers are happy before we leave. Call or click to schedule an estimate today!
2022 Super Service Award
About Us When you turn to BCB for your flooring needs, you’re gaining the personal approach of Camelia and Claudiu Bob. The newlyweds launched BCB to serve Southern California, but the company’s beginnings go back to Claudiu’s early years in Romania. “I started working with my father from the age of 14, back in Romania,” explains Claudiu Bob. “He was a contractor and he would take me with him to his job sites. He taught me how to install wood flooring and every step in the process: sanding, buffing and staining. I learned many things pertaining to construction, but I wanted to focus mainly on flooring, because that's what I liked to work with the most.” Experience After learning from his father for many years, Claudiu moved to America at the age of 19, and settled in Chicago, Illinois. There he broadened his abilities and increased his mastery in the craft of flooring design and installation. Claudiu lived with his uncle, who helped him hone his skills, showing him how to increase his speed while maintaining the highest quality. “After seeing that this was something I could do and handle on my own, I decided to open my own business,” Claudiu says. “I named it BCB Flooring, which stands for Bob, Claudiu & Bogdan.” In Chicago, Claudiu worked with individual clients, as well as contractors, which is still the company’s calling. After meeting and marrying Camelia, BCB Flooring was moved to Garden Grove, in a new partnership with Camelia’s brothers, Christian and Mark. Mission Because Claudiu has been in the industry for many years, from your first meeting you will see the excellent customer service and professionalism you can count on. When you have a look you’re aiming for, he can offer you a game plan to get you there. Or if you need design ideas, he can offer you suggestions based on his breadth of knowledge and experience. “Usually when I meet with customers they already know exactly what they want their floor to look like in their homes,” Claudiu says. “Sometimes I make suggestions and I give my clients an example of what I would recommend. If it is a matter of choosing a stain color, I offer multiple samples and recommend one that I believe will work best for an individual’s home, taking into account style, colors and hues, as well as practical concerns such as the purpose of the room.” Expertise At BCB Flooring, our services include everything from the design phase and ordering supplies to prepping, installing and finishing. We’re skilled at more than simple floor installation — we do repairs, custom staining, and even handle railings, treads and spindles on staircases. We know how to bring out the grain in your wood floors and secure the finest quality vinyl to your highest traffic areas, like kitchens and bathrooms. When you work with our family, we bring you the best value. We work within your budget, so you get results at the lowest costs. Our flooring generally ranges from $1-$6 per square foot and our skillful treatments include color-matching, hand scraping and custom staining unfinished wood. This family-owned business installs your floors personally, which means you can leave the house with peace of mind. We’re trustworthy professionals with rock-solid honesty and integrity. And we’re nice people! Basically, we’ve got you covered. We know quality and have an eye for design. If you need help making decisions — no problem! Or if you just want to improve the look of your floors, give us a call. Your satisfaction is our biggest concern … in fact, it’s our guarantee!
We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.