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ANAHEIM DOOR
Founded 1969 • With Angi since August 2005
Business Details
Phone Number
Address
4900 E La Palma Ave.
Anaheim, CA 92807
Description
Anaheim Door was established over 40 years ago with the premise that the closer you look, the better we look. Today Anaheim Door continues to operate under that same premise of quality by being a leader in the sectional garage door industry offering many different types of garage doors. Unlike many companies, we offer not only steel doors, but also aluminum, composite, natural wood, paint grade wood, and custom carriage house sectional garage doors
Verified Reviews
A few reviews for this pro...
Robin C.
12/20/2018
I am so pleased with my new garage doors, they look great. Anaheim doors installed my garage doors and opener 20 years ago so when I decided to buy new doors I looked for a new design. I love the look and the installation was excellent. Pleasant installer and professional. I got 2 other quotes from other companies but Anaheim was the least expensive and I know from before the quality is durable and last a long time. I would recommend Anaheim doors to all my friends.
Description of Work
I HAD NEW GARAGE DOORS INSTALLED.
Category
garage doors
Liz N.
11/02/2018
I couldn't have been more pleased. I believe the pricing was probably pretty average for this type of work; however, the service I received was exceptional. The staff, from measuring to installing, did an awesome job (punctual, thorough, knowledgeable, personable). I highly recommend Anaheim Doors!
Description of Work
New garage door and opener.
Category
garage doors
Peter M.
09/28/2018
After a major repair of our garage roof and supports, we required major repair on the garage door tracks. I called Anaheim Door as they supplied and installed the doors originally (about 12 years ago). The tech came out, took a good amount of time looking over the issues, making notes about the required parts and repairs. That's the last I've seen or heard from Anaheim Door, absolutely no follow up over the next 3 weeks.
Description of Work
Major repair of two garage door tracks
Category
garage doors
Joshua W.
11/09/2017
James G.
10/16/2017
Gary A.
10/04/2017
On 09/12/17 Jose Acevedo from Anaheim door arrived at my home a little late, but he apologizes. He was very friendly, professional and did a quality job installing my new garage door and fast too, Price was very reasonable, I would highly recommend Anaheim door. Thanks again Jose.
Description of Work
New garage door installed
Category
garage doors
William O.
08/30/2017
Kenneth R.
08/07/2017
They replaced my old Genie garage door motor with a new LiftMaster unit. Everything was done as expected. Not a big deal but the tech forgot to take the light bulbs from our old unit and place them in the new opener but I did it when I returned home. To wow the client, I would suggest to them that while they have a tech on site that they clean and lube the track and rails if needed.
Description of Work
Garage door opener replaced.
Category
garage doors
Service Provider Response
Thank you for choosing Anaheim Garage Doors and sharing your experience with us. We are delighted to hear your recent visit with us went well and will review your suggestions with our management team.Marie P.
04/17/2017
In summary, every step went very well.
Description of Work
We had an amazing experience working with Anaheim Door. Martin was extremely attentive and helpful, especially since the garage door had to be installed in a very old home, which presented many challenges. The process was most efficient and Martin kept us informed throughout the planning and production. Gary, the installer, did an excellent job. The final product is excellent and looks fantastic. We can't imagine a better experience.
Category
garage doors
LAWRENCE D.
02/15/2017
LAWRENCE D.
02/15/2017
I have used them more than once. They were really good. It was seamless from the first call to set up the appointment to him showing up. There were no hiccups. They did the job and they did it well. They answered any questions we had about it. He knew what he was doing and didn't take very long. They were easy to deal with. They don't try to sell you more services.
Description of Work
We had our garage door opener replaced.
Category
garage doors
Cheryl S.
01/19/2017
Excellent!! I read all the reviews and decided to go with Anaheim Door. Everyone was courteous and professional. They were all on time and answered all the questions I asked. The door looks beautiful. I'm very happy with this experience.
Description of Work
I replaced a wood two-door garage door with a steel roll-up.
Category
garage doors
Service Provider Response
We are very proud to receive such a nice review. Thank you for taking the time to do so. We strive to provide each client with the best customer experience. Should you need anything in the future, please do not hesitate to give us a call. Thank you for choosing Anaheim Garage Doors for your garage door needs.Marian P.
10/24/2016
When i decided to replace my wood garage doors, I asked friends for referrals and everyone recommended Anaheim Door. I got estimates from a few other companies (one which i hear has gone out of business!) and decided to go with Anaheim Door. From the minute i called the company, they were polite, courteous and extremely knowledgeable about their products. I was able to schedule an installation time at my convenience and not theirs! The other companies didn't know much about their products nor did they seem to have a caring attitude towards me. Anaheim Door make the decision and installation process so easy. I would recommend them to anyone looking for a reliable, reputable company who have been doing business in Orange County for many years!
Description of Work
Replacement of 2 garage doors
Category
garage doors
Amy J.
07/26/2016
From start to finish this was a fantastic experience! Victor came and went through options with me and then held my hand as I agonized over which door to get and nailing down the details (this took weeks). Then his manager Chris stepped in and expedited the custom order for me so I could have it installed before we left on vacation. The installers were fabulous as well. Super professional, answered all my questions and walked me through anything I needed to know. Definitely an A+ experience from start to finish and I LOVE my new door!
Description of Work
Installed new garage door. Hauled away old
Category
garage doors, doors
Ernest N.
06/13/2016
Anaheim Door came highly recommended from family and friends whom had previously utilized their service. When our garage door broke, we called Anaheim Door to replace our broken garage door with a new one. We were very pleased with the service received and with the quality of the new door. From initial contact to the door installation, Anaheim Door handled every aspect of the process with great professionalism. The service crew that replaced and installed our new door were superb. They did an outstanding and clean job. We will not hesitate to recommend Anaheim Door to our friends and neighbors. Ernest&Vanessa
Description of Work
Took down a broken garage door and replaced it with a new one.
Category
garage doors, doors
Mark W.
10/21/2015
The eventual installation went fine. What I am angry about is that the initial information about the original door opener was WRONG. If they had been honest about whether the Angie's list door opening could replace my broken opener, I would have shopped further. Bait and Switch. This is a terrible business transaction! Hence, I am rating the entire experience as an "F"
Description of Work
First of all, before I purchased the garage door opener from Angie's List, I called Anaheim Door and described my problem and specifically asked if the Garage Door opener featured by Angies List would be right as a replacement. I was told yes. The $445 dollar price for an installed replacement seemed like a fair deal. Only after the Anaheim Door installer arrived did I learn from him that the garage door opener I purchased could note be installed as a replacement. Some techy-talk about changing California rules. The alternate door opener he suggested was $688!!!! As I had been going on 2 weeks with a broken garage door opener, I was desperate to have it done as soon as possible. The door opener was installed, and seems to work fine. I had to pay the price difference of $245. I felt I was a victim of bait and switch and am very angry at the entire process.
Category
garage doors, doors
Service Provider Response
We appreciate your feedback and would like you to know that by no means is there a bait and switch. In fact, we want you as well as all our customers to feel confident with your purchase. If you would prefer, you can make arrangements for another company to install a new opener and we will refund you for your purchase upon return of the garage door opener and related items in good working order. We only ask that you let us know within the next ten days of your desire to do so. We can be reached by email or call and ask for Christopher. We apologize for any confusion upon your initial contact with us. Since we did not provide the original door nor opener, we did not realize the manner in which the existing garage door opener was installed. As a licensed company, we were not able to install it in that same manner for your protection as well as ours. To properly install the opener today required the use of a jack shaft opener and we offered to provide that at the difference in cost between the opener you purchased and the jack shaft. You were not under any obligation to proceed with it. We understand your wanting to get things working and hope that our offer to completely return and refund you helps put your mind at ease with your purchase whether you stay with Anaheim Door or select another company.Robert O.
09/21/2015
No return call from Anaheim Door
Description of Work
Called into Anaheim Door for a service appointment...two days later no return call.
Category
garage doors
Service Provider Response
We apologize that you were not able to reach us. We did not receive your message. We would be happy to get you scheduled for service or review any concerns you may have. Please provide us your contact information or give us a call at 714-779-1919 and ask for Martin x122. Please be sure to double check the phone number as we have had people mistakenly call a competitor that claims to be Anaheim Door but is not. Anaheim Door can be reached at 714-779-1919 M-F 9-5 (closed 12:30-1).Matthew C.
04/20/2015
I called Anaheim Door on the afternoon/evening of 4/16/15 hoping to get some advice about safely opening my garage door since I believed I had a broken cable and I needed to get my car out of the garage. After speaking with the service manager he helped me realize that I actually had a broken spring. I really didn't expect to get service that evening but they rerouted a technician on his way home. Amazing!!! I was so grateful. Dave was very polite and helpful and put a clamp on my spring so that I could operate my garage door. He would return with the spring that we needed for our door the next day. I had no problem scheduling my appointment to replace the spring and they called me to tell me he was on his way. Dave arrived promptly and had my new springs in place (I went from 1 spring to 2 - safer that way) within 45 minutes. My door is working great. The whole process was such a pleasure and honestly something that can be so frustrating was a great experience. It is wonderful to work with a company that still cares about customer service and quality of work. Thank you Anaheim Door.
Description of Work
Replace a broken spring.
Category
garage doors, doors
Gus & Teresa S.
02/12/2015
They were nice and on time. They were reasonable. They fixed it and they didn’t tell me that anything else need to be done. I was happy with them.
Description of Work
Anaheim Door fixed my garage door that didn’t open.
Category
garage doors
Service Provider Response
Thank you for your feedback. We do typically hear that our pricing is very competitive and are surprised to hear anything different. We did want to review the charges, but did not find your name or address in our system. Our records show the last service at that address being done in 1992. Would you be so kind as to contact us so that we can review the charges. This would not be the first time that another company has fraudulently represented themselves as Anaheim Door and taken advantage of unsuspecting individuals that incorrectly thought they were getting the expertise and confidence of Anaheim Door only to find out they were dealing with an imposter.JOHNNY S.
01/22/2015
There's a reason they have an A+ rating with the BBB.|Quality Product, Fast Installation and Courteous Service. Couldn't ask for anything more. Very Satisfied With Purchase.
Description of Work
Replaced Garage Door.
Category
garage doors
Service Provider Response
[member name removed]thank you for taking the time to share your recent experience. It is truly an honor to receive such a positive review or your experience. Here at Anaheim Door we pride ourselves in providing each client we work with the best customer experience. On behalf of our entire team, we thank you for choosing Anaheim DoorHarry D.
12/30/2014
Did not use the provider as they did not carry the type of garage door I wanted.
Description of Work
N/A
Category
garage doors
Service Provider Response
We have been serving southern California for over 40 years with two showrooms and carry most major respected sectional garage door manufacturers including our own line. What sectional garage door brand are you looking to purchase? In the unlikely chance that we do not carry that specific sectional garage door model, we most likely have an alternate product for you. Please let us know or give us a call at 714-779-1919 and ask for Martin or come to one of our showrooms and take a look at the over 20 full size doors we have on display. Thank you.Alecia A.
11/30/2014
I wasn't home at the time, but my girlfriend said everyone was pleasant and when I got home I was very excited about the work that was done. My old garage door was awful and needed to be replaced badly. I found the big deal for a new one and am so glad I did! The man that came out to measure and check everything out originally was great. Very nice and helpful. Will definitely have them install a remote opener sooner than later!
Description of Work
Installed brand new garage door.
Category
garage doors
Service Provider Response
Thank you for your feedback. We are so very proud to hear of your experience. We realize that teamwork, from the office to scheduling to all our field technicians is the best way to strive to provide an excellent customer experience. Thank you for your feedback and for choosing Anaheim Door for your garage door needs.Marc W.
10/30/2014
We were referred to Anaheim Door by our friends. Everyone we dealt with from sales, measuring, ordering, installation etc. was TOP NOTCH. Marc, the installer, put in the french doors. His finish work is beautiful. He is one of the best carpenters I have ever seen. He installed french doors all along the back of our house. He was very friendly and left both the dining room and kitchen immaculate. Nathan installed our sectional garage door. Again, nice guy, friendly and tidy. I love the additional frosted glass at the top of the doors. It gives extra light in the garage. Needless to say, "WE LOVE OUR ANAHEIM DOORS!" Thank you.
Description of Work
Installed french doors and a sectional garage door.
Category
garage doors, doors
Steve P.
10/08/2014
Called Anaheim Door on Tuesday, our garage door would not open. They installed the door 2 years ago. Left a message on their answering machine that it was an emergency. We never received a response. Called 3 times on Wednesday looking for Martin in charge of service. He failed to return 2 calls and finally on the third when he answered 3 hours later, he gave a weak apology and said they could come out in 2 days while we can't get in our garage. I told him the severity of the problem and he offered nothing. Very poor customer service, I would never call them again.
Description of Work
2 year old garage door opener is not working, can't get cars into the garage
Category
garage doors, doors
Service Provider Response
We are sorry that you were disappointed that we were not able to get out to service your door fast enough for you. However, we do have a full schedule and offered you the first appointment for which we could confirm a time which was Friday. We also had you down for standby service which could have been that same day, Wednesday or Thursday, but we cannot guarantee that time which is why we wanted to at least reserve a solid time on Friday for worst case scenario. We certainly strive to please all our customers. As such we originally provided you with a temporary door at no charge as an accommodation to you while your new door was still being made because you needed the door replaced before the new door was ready. We certainly apologize that we did not meet your expectation this time.Sheila S.
09/15/2014
Provider came on time. It took him 1.5 hours to complete installation. When he finished installation he explained how the product works, and was on his way. The opener works just fine 95% of the time. However at times it stalls when opening. I just hit to button to close it and again to reopen the door. It then opens with no problem. I am a little worried that this happens being that this is a brand new opener. Hopefully I wont have any problems with it in the near future. Overall, I'm happy with the services and installation.
Description of Work
Installed new garage door opener.
Category
garage doors
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Licensing
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Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
General Information
Free Estimates
Yes for new garage door estimates
Eco-Friendly Accreditations
No
Payment Options
Check, Visa, MasterCard
Senior Discount
NO
Warranties
Ask for details
Services Offered
GARAGE DOOR & OPENER SALES, SERVICE, AND PARTS: WOOD, COMPOSITE, STEEL, ALUMINUM, GLASS, AND CUSTOM GARAGE DOORS.
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about ANAHEIM DOOR
How is ANAHEIM DOOR overall rated?
ANAHEIM DOOR is currently rated 4.7 overall out of 5.
What days are ANAHEIM DOOR open?
ANAHEIM DOOR is open:
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
What payment options does ANAHEIM DOOR provide
ANAHEIM DOOR accepts the following forms of payment: Check, Visa, MasterCard
Does ANAHEIM DOOR offer free estimates?
No, ANAHEIM DOOR does not offer free project estimates.
Does ANAHEIM DOOR offer eco-friendly accreditations?
No, ANAHEIM DOOR does not offer eco-friendly accreditations.
Does ANAHEIM DOOR offer a senior discount?
No, ANAHEIM DOOR does not offer a senior discount.
Are warranties offered by ANAHEIM DOOR?
No, ANAHEIM DOOR does not offer warranties.
What services does ANAHEIM DOOR offer?
ANAHEIM DOOR offers the following services: GARAGE DOOR & OPENER SALES, SERVICE, AND PARTS: WOOD, COMPOSITE, STEEL, ALUMINUM, GLASS, AND CUSTOM GARAGE DOORS.