Hughes Estate Sales, Inc.

I called Hughes Estate Sales because I am moving and plan to consign most of my furniture. My first impression wasn't favorable because the woman I spoke with asked me to email her pictures of the items which I did within 15 minutes of our call. She emailed me that she would plan to call me later that day after she reviewed the items. I never received the promised call. Two days later, I followed up and spoke with someone else who after seeing the email exchange, she would have Todd come to my home. We scheduled the visit. Todd was professional and on time. After looking at all the items, he said that they would do an estate sale on property. I told him I wasn't comfortable with that and asked what the other options were. He said none. I thought that was odd and after he left I went back to their site and rre read the following: Our Showroom consignment service is proven to bring you more revenue. Whether you are liquidating an entire estate, moving, downsizing or have property in storage, our selection and value estimation process ensures that each item is closely inspected and evaluated. Whether contemporary or antique, your items receive thorough inspection by our appraiser and are beautifully merchandised in our Showroom. I sent him an email with the discrepancy on our conversation to what they outline on their website and I received no response. Overall a disappointing customer service encounter. Will be consigning elsewhere.