SOUTH BAY JEWELRY

Antiques, Appraisals - Antiques/Jewelry/Items, Jewelry Sales/Design/Repair

About us

South Bay Jewelry is a family owned and operated jewelry store that has been in business for 40 years. With GIA graduates, master jewelers, and industry experts you can rest assure that you’re at the best jewelry store in Southern California. We are proud to see our third generation extend our quality, service and provide a new and bright future for South Bay Jewelry and its clients.

Business highlights

56 years of trusted experience

Services we offer

From Rare time-pieces to bridal and anniversary collections, we have it all. Between our two locations, we provide a vast array of products and services to our customers. These services include and are not limited to: • buy • sell • pawn • design • repair • resize • re-furbish • appraise jewelry Offering a breadth of services ranging from watch battery, jewelry repair and jewelry appraisals. We are happy to provide services to mend, repair, and replace our client’s jewelry. We have earned the

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Ray H.
08/2015
1.0
antiques
  + -1 more
Ownership is dishonest. If you have an issue with an item you will probably be brushed off. They buffed out the Japanese stamps on a Tokuriki ring which was passed down from my grandfather in Japan when trying to fix a small crack. I feel Celso really felt bad about the damage since he knew the ring had a lot of sentimental value but after speaking with Gina Watson she simply brushed the damage off like it was nothing. She was not willing to reimburse me for the cost to have the ring sent back to the original jeweler to repair the stamp even after i showed her a before and after photo which clearly showed they completely buffed out one of logos. She instead wanted to engrave the logo herself. When I asked her if they buffed out a Tiffany's logo on accident would they just fix it themselves? She actually said yes. Does she even know how to write Japanese? I would beware. I would also look at reviews for their now closed Laguna Hills store which seemed to have similar issues.
Description of Work: I brought a platinum ring which was passed down from my grand father in Japan to have repaired. Ring was damaged.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$65

    Contact information

    26851 Aliso Creek Rd Ste B, Aliso Viejo, CA 92656

    WWW.SOUTHBAYJEWELRYOC.COM

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Antiques,
    Appraisals - Antiques/Jewelry/Items,
    Jewelry Sales/Design/Repair

    FAQ

    SOUTH BAY JEWELRY is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 10:00 AM - 6:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 6:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 4:00 PM

    SOUTH BAY JEWELRY accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, SOUTH BAY JEWELRY offers free project estimates.
    No, SOUTH BAY JEWELRY does not offer eco-friendly accreditations.
    No, SOUTH BAY JEWELRY does not offer a senior discount.
    No, SOUTH BAY JEWELRY does not offer emergency services.
    No, SOUTH BAY JEWELRY does not offer warranties.
    SOUTH BAY JEWELRY offers the following services: From Rare time-pieces to bridal and anniversary collections, we have it all. Between our two locations, we provide a vast array of products and services to our customers. These services include and are not limited to: • buy • sell • pawn • design • repair • resize • re-furbish • appraise jewelry Offering a breadth of services ranging from watch battery, jewelry repair and jewelry appraisals. We are happy to provide services to mend, repair, and replace our client’s jewelry. We have earned the

    Contact information

    26851 Aliso Creek Rd Ste B, Aliso Viejo, CA 92656

    WWW.SOUTHBAYJEWELRYOC.COM

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    10:00 AM - 6:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 6:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 4:00 PM