Abacus Plumbing Company

We called Abacus after another plumbing service left a job unfinished leaving us without water. Abacus responded right away and sent a technician to our house within 2 hours. The technician was Jesse W and he was able to address the issue quickly and had the problem solved in less than an hour. The charge was reasonable and was actually less than the previous plumber charged who did not complete the job. Friendly, quick and competent, we would definitely use Abacus again.

Our emergency was taken care of late Sunday afternoon. Shane was knowledgeable and professional. It required return trips and he went out of his way to accommodate our needs. Abacus will be our plumbing company from now on.

If you need outside water lines repairs, we recommend using Abacus Plumbing Company. They are knowledgeable, experienced, cordial, punctual, and pricewise reasonable. We have obtained several estimates for the water line leak and got very different proposals on where the leak might be, what type of line we had, and cost of repair. The owner of Abacus after seeing our desperate situation being without water came out himself. He instructed us to do 15 minutes shallow digging to determine the type of the water line. Abacus recommended highly reputable Leak Detection Company and even called them to help to expedite immediate service. After determining where the leak was we hired Abacus to repair it. They came on time as scheduled and did an excellent, professional job on the repair.

.

My problem was a burst main water pipe between the meter and the house. Tech showed up on time, diagnosed the problem, showed me his planned repair, complete the work promptly, and left me a happy camper.

Had a shower leak that required a new cartridge installed. Appointment scheduling very accommodating, prompt and cooperative. Nick did a great job, very professional, thorough and efficient. Also, Water pressure was below spec and Nick adjusted it as well as showing me how to do it myself if it happened again. Would hire Abacus again without hesitation.

Nick and Cory were great. They were very professional and friendly and did excellent work in a timely manner. Highly recommended..

They were on time and completed job in the time they quoted. Very satisfied with there work.

On time, cordial and professional.

I worked with Roger and he was very knowledgeable and did great work. He let me in on the dirty secret that most plumbers are owned by the same company. He also let me know that most plumbers are paid based on selling you more parts. So their first inclination will be to have you replace your plumbing fixtures.

The technician showed up on time and proceeded to repair the toilet flange that was causing the problem. The service call lasted longer than I expected but the work was done correctly and I expect to have no further problem with the toilet.

We called Abacus because we wanted a second opinion on an expensive job, but in the future we'll be calling Abacus FIRST for any plumbing questions or problems. We'd already been told by another plumber that the problem was with our kitchen pump (an estimated $1200-2000 replacement cost) or our electrical system for the pump (an estimated $400-1500 cost). However, the very personable and professional Abacus tech easily found and corrected the TRUE problem ... a blockage; he then double-checked and cleaned out the kitchen pump system for good measure -- no repair or replacement was needed. Our total cost was only $186 !!!

The technician told me what I suspected (a water leak from the water heater), but this cost me $117. Many customers had already commented on the high cost of services provided by Abacus. I can only just confirm that indeed, this company charges significantly higher their competitors. For those who do not know, their call out charge was $117. Unfortunately, this information was not given to me until after the technician's visit that lasted about 15 minutes. So, this was not a particularly great 15-minute experience.

Solved tank leak on toilet, cleared clogged shower. Technician was pleasant and professional. I now have my plumber for future needs.

The tech that came out Roger was Awesome and 10 stars

they are very up to date and professiona

Did'nt like having to pay for the 1/2 travel time. Thought it should have been dropped because of all the parts and labor applied to the work I had done.

Fast service

Excellent work. Just expensive

Came when they said they would, did a good job, friendly and knowledgeable repair person.

Arrived on time, they were able to diagnose the problem. I thought their cost was a bit high.

On time, cleaned up. What more could anyone ask for?

The plumber that came out, Roger, was friendly, efficient, and fixed the problem. The cost was fair.

I hired them for an in-wall pipe repair. They communicated promptly, were flexible in scheduling, arrived on time, and completed the work quickly with high quality. I found their rates to be a bit higher than others, but in my book it is worth it for better quality work.

Thought I had a water leak, ended up being a faulty meter. These guys were on time, knew what they were doing, and reasonably priced.