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Westerner Products Inc

Founded 1966 • With Angi since July 2006

Westerner Products is the manufacturer and installer of roofs, custom carports, patio covers, screened patio enclosures, Arizona rooms and many more home improvment items and services. Many of these products are manufactured in Westerner's Tucson facility. These products are engineered for Southern Arizona's climate and architecture. Westerner has the ability to custom design to your specifications

Verified Reviews

4.8

(18) Verified Reviews

Showing 1-18 of 18 reviews
cynthia L.
2.0
05/01/2021
I have no idea how long this roof is going to last......I was told by TWO owners that I would have a 10 year warranty. When I made my last payment, they told me they would not give me a receipt at the time, (never had that happen before) it would be mailed to me along with the warranty. My bad for believing what they told me.......it is a 5 YEAR warranty.....by the 10th year I am paying 90% of the repairs. I could have had a 25 year warranty with shingles. Also I chose this way-more-expensive roofing rather than shingles because I didn't want the mess of taking shingles off (bad experience in the past). Well, little did I know they use the cheapest Styrofoam on the planet.....I had pieces of white styrofoam all over my gravel yard, and I am still finding it. They did come out twice to clean up, but if I wanted a mess I would have gone with shingles at half the cost. They also knew this, and never mentioned this would happen. Also where it rolls over the roof and is attached looks crappy in my opinion. They did try to make it look better but I will have to paint it. Shingles....no. However, on the good side, it does seem to keep my house cooler, as white is the only color they have and it reflects the sun. BUT if the roof only lasts 5 years, well any savings from cooling will not make a difference. I gave them 2 stars because I believe they lied to me about the warranty. So if you do business with them, ASK BEFORE YOU BUY! I guess I just trust people too much.
Description of Work
I needed a new roof
Category
roofing
Barbara B.
5.0
07/23/2017
Excellent job. Would definitely use again and recommend.
Description of Work
enclose & insulate AZ room
Category
sunrooms
Sue L.
5.0
01/09/2017
Service, material, installation and price were all exceptional. The estimator arrived promptly and explained various options for the project. The installers were prompt, courteous, professional and fast. I definitely would use this company again, and I'll recommend them to my neighbors.
Description of Work
We need an overhang roof over our patio.
Category
awnings
Rob O.
5.0
11/15/2016
The installation is just now complete and it looks wonderful. Hopefully this will continue to be the case years from now as this is why I went with a wood-like aluminum structure. I wanted something with little to no maintenance that could withstand the Tucson sun. So far it looks great!
Description of Work
Replaced the sun protection area over an open courtyard
Category
awnings, decks
Susan B.
5.0
05/18/2016
unknown
Description of Work
Wow! What a great company! The sales and design team is creative and smart. The construction crew and supervisors go the extra mile!!!
Category
awnings
Connie W.
3.0
05/25/2015
We have tried to be understanding, we know they had to move their business due to the work on Grant Rd.. We were really hoping to have the screen room scheduled so we could schedule our own time. We both work 40+ a week so it would REALY be nice to know what to expect. After the expected 3 week wait, we did not receive a call so we called and left several messages before we ever got a call back. They blamed it on the move--then they blamed it on another job... But, as we told them, it would be nice to be kept in the loop. It is a relatively small job but we keep being pushed back. Our first bill for the portion we did not pay up front has come and will be due in June and still no word from them. We feel that we were very naïve to pay for the service and not have gotten a date of service. Everyone we've called or spoken with since has said this is highly irregular. The salesman said that we would not have to begin paying until the work has been performed but when I called Synchrony Bank who financed half the job, they say yes, the payment is due on the due date regardless if they have finished or not. Maybe this will have a happy ending, I hope so but I doubt we'd use them again. Very unprofessional. Not responsive, does not keep the customer informed and when we call to inquire, act as though we're being impatient and silly. We are keeping close track of each communication and the timeline and will post back to let everyone know the outcome.
Description of Work
We have paid for a small screened room and front porch for our manufactured home. We paid half up front, $4400 and financed half. We were told that we could expect the job to being in 3 weeks. Over 5 weeks now and still they have not begun the work and they do not follow up or keep in contact.
Category
decks
Darlene S.
5.0
02/27/2015
Troy, the salesman, was extremely knowledgable and helpful with suggestions. He worked with us to keep costs down as well as to get us the finished porch we needed. Frank, the man who actually installed the framing and screening was a real professional and very caring about the usefulness of the finished porch for our needs. My husband uses a wheelchair and Frank worked to make certain the access to and from the porch was as easy as possible for my husband. Frank also noticed a potential design problem we had with the added pet door and corrected a potential dangerous problem so our small dog would not injure himself. Frank really went the extra step to make sure the finished porch was safe and comfortable for us. I can not say enough good about this company?their prices were good, they were fast and efficient, arrived by the time they said they would be here, and did the work in a prompt and professional manner. We are very happy with the results.
Description of Work
Screened in our exercise porch including adding screened door. Installed two pet doors for us as well.
Category
awnings
Heather W.
5.0
01/08/2015
Price was reasonable and fair, work was done in timely manner, and the quality was excellent. A couple of small drips where the awning attaches to roof showed up with next rain. I called Westerner and repairs were made the next day. Everyone I spoke to was professional and friendly at all times.
Description of Work
Replaced metal awning and large window destroyed in wind storm.
Category
awnings
DRUMMOND S.
5.0
06/30/2014
ARRIVED ON TIME, COMPLETED JOB ON TIME, VERY PROFESSIONAL,WOULD USE THEM AGAIN, AND RECOMMEND THEM TO OTHERS
Description of Work
REROOFED MOBILE HOME WITH 10 YR GUARENTEE
Category
awnings
Barbara R.
5.0
06/09/2014
unknown
Category
awnings, decks
Beverly S.
5.0
02/20/2014
The worker, Tom, who came out was meticulous when it came to details. I was thinking he was slow, but my husband said he was doing an excellent and professional job. We were both very satisfied when it was finished. He also removed all the debris as he was leaving each day and left the site neat. He took extra time cutting around the windows and putting in drip channels so future rain shouldn't be a problem.
Description of Work
Put new aluminum siding and skirting on the front of our old trailer house and added a few details to unify the look on the front facing the road.
Category
awnings
Charles S.
5.0
09/10/2013
We got exactly what we wanted. They were excellent. They got a little bit of wood awning slotted on the top and it came out beautiful. I have no complaints at all and they were excellent.
Description of Work
We used Westerner Products Inc. for our awning.
Category
awnings
Janielle P.
5.0
07/27/2013
They did a really good job at a good price. Westerner did everything that they said they would and we found the customer service was great as well. I would definitely use them again.
Description of Work
Built a Carport
Category
awnings
Jennifer S.
5.0
03/13/2012
Westerner screened in a portion of my existing patio to create a screen room off my family room. The sales process went fine and the salesperson came up with an initial design to screen the entire patio (it runs the entire width of the house) that was well over what our alloted budget. So, he came out and redesigned it to do half with an extended roof that met the budget perfectly. Once the deposit was made, I didn't have a ton of contact from them and had to call several times to get the design plan to submit to my HOA - that was the only negative and it really wasn't too bad. Once the work began, the man who did it was wonderful! He was very informative and patient with my many questions and was very punctual each day. He cleaned up the work site at the end of each day as well. It took a little longer to complete than estimated but it was because the design (which included an angled wall) was a little tricky to install. Even with that challenge, John (the man who did the install) did the most beautiful job! He meticulously built this room and exceeded every expectation that I had for how it would come out. It included an extended roof line from the existing patio roof and with that, he created a great sized outdoor room. We spend time out there every single day and could not be more pleased with the work John did (and the bonus is that it's safe for our cats, too!). He and his workmanship and skill are outstanding! I would have no hesitation in recommending Westerner to neighbors and friends.
Description of Work
Westerner screened in a portion of an existing patio to create a screen room off our family room.
Category
decks
Linda S.
5.0
12/02/2009
Keith arrived promptly on the day of the estimate. Discussed condition of fascia, took measurements and gave several choices of color and texture for the aluminum covering for the fascia. Approximately two weeks later product installed. Installer arrived on time. Did a nice job and cleaned up after himself. Fascia looks great! No more scrapping, filling and painting up on the ladder.
Description of Work
Installed vinyl clad aluminum on fascia boards of home and carport.
Category
gutter repair
Bill M.
5.0
03/06/2008
No rush on my project and I did not push for quick completion. It took 3 weeks to get my color selection delivered and a few days to schedule my small job. Once on site, it took one worker about 4 hours to complete the fabrication and installation. The workmanship was excellent. Both fascia and gutters look great. I would hire them again!
Description of Work
Added 40ft aluminum fascia and gutters along my home's garage roof line (flat roof house) and 22ft gutters only to an adjacent building.
Category
gutter repair
Warren L.
5.0
07/31/2006
THE MEN DID AN OUTSTANDING JOB INSTALLING THE AWNING ON OUR PATIO. THEY WERE VERY PUNCTUAL AND RESPONSIVE TO OUR NEEDS. THE COST WAS VERY COMPETITIVE AND WE WOULD RECOMMEND THEM TO ANYONE.
Description of Work
THE COMPANY INSTALLED THE METAL AWNING OR CANOPY ON OUR PATIO.
Category
decks
5.0
07/31/2006
THEY WERE GREAT, WE GOT FOUR QUOTES FOR THE PROJECT, NOT ONLY WERE THEY THE BEST PRICED BUT ALSO THEY HAD BY FAR THE TOP QUALITY. WE ARE SO PLEASED WITH THE FINISHED PROJECT.
Description of Work
WE CONTRACTED THEM TO BUILD A DECK AND INSTALL AN ARBOR ON IT ALSO.
Category
decks, woodworking

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Phone

Address

244 W Grant Rd

Tucson, AZ 85705

Other Information

Payment options

Visa
MasterCard
Financing Available
Check
Not Licensed
Bonded
Insured
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FAQ

Westerner Products Inc is currently rated 4.8 overall out of 5.

Westerner Products Inc is open:

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Westerner Products Inc accepts the following forms of payment: Visa, MasterCard, Financing Available, Check

Yes, Westerner Products Inc offers free project estimates.

No, Westerner Products Inc does not offer eco-friendly accreditations.

No, Westerner Products Inc does not offer a senior discount.

Yes, Westerner Products Inc offers warranties.

Westerner Products Inc offers the following services: Installation and materials for the following: roofs, awnings, carports, enclosures, lattice shades, siding & fascia, metal foam roofs, steel roofs, adjustable shades and metal buildings.