The Sure Fix LLC
About us
I take pride in providing a professional approach to small jobs around the home. Every homeowner wants to have a handyman they can trust and depend on to do the little things around the home the right way. I strive to provide my customers with open and honest assessments of their situation and try to provide them with the best solution to their needs and budget. I take pride in doing detailed work that is a step above others in quality and affordability.
Business highlights
Services we offer
Carpentry, Ceiling Fans, Door Repair, Drywall, Faucets, Home Improvements and Repairs, I do just about everything in the home, Light Fixtures, Minor Electrical, Minor Plumbing, Stucco Repair, Tile, Toilets, Trim, Weatherproofing, etc., including but not limited to
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 64% | ||
| 18% | ||
| 9% | ||
| 9% | ||
| 0% |
At the beginning of the week of July 9, 2012, I called A Sure Fix to have some repair work done on my home. I was advised by a member of the staff that the cost would be $45 an hour. I agreed to THAT price. I was told that Ray would be coming the following week, Thursday, July 19th between 3 and 5 pm. I gave the on phone staff member the list of issues that needed to be addressed and materials needed. On July 19th, I waited at home all afternoon for Ray to come. At five o’clock, he STILL hadn’t arrived. I called and was told that he was running late but would be there “soon”. At five thirty, he arrived with two other people and began the work. Ray stated that since he was running late, he needed to pick up an extra person to get done quicker. I didn’t want to be charged more because of his tardiness....not my financial responsibility that he was running late. Ray didn’t have the list, and no mesh to keep snakes out of the yard. What mesh was remaining, was pulled to make do. He was in a hurry and completed the work fast.It was time to pay Ray. The arrival time was 5:30.....finishing time was 6:40. He stated that it was $65 per hour. NOT SO!! As previously stated, I was advised by his staff on the phone that the fee was $45 per hour. ,Ray had the payment up to one hundred twenty dollars at the incorrect fee for a second hour not ten minutes. When all was said and done, I stood my ground and was charged $88 two dollars short of two hours at the rate I was told initially. Ray added that this has happened before with other customers. What a way to run a business! To me, this felt like a scam.From having Sure Fix arrive late and then overcharging me, I would not do business with A Sure Fix again.
Licensing
State Contractor License Requirements
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