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The Maid Connection, Inc

Founded 2004 • With Angi since July 2006

4.3

(15) Verified Reviews

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Business Details

Phone Number

Address

910 N Grande Ave

Tucson, AZ 85745

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Description

The Maid Connection, Inc. is a locally owned and operated house cleaning company that specializes in weekly, bi-weekly, and monthly maid service, one-time deep cleaning services, as well as Airbnb/vacation rental and move in and move out cleaning services. We are located in Tucson, but we also

Verified Reviews

A few reviews for this pro...
Write a review
Sherrill H.
5.0
04/30/2018
Excellent. Did a thorough job.
Description of Work
I needed kitchen, bathroom and living room dusted, polished and mopped.
Category
house cleaning
Michele T.
4.0
01/05/2016
The service has been good; They could be a little bit better on the attention to detail. They are very reliable, trustworthy and have good customer service.
Description of Work
They do housecleaning for me.
Category
house cleaning
John T.
5.0
08/18/2015
unknown
Description of Work
I struggled finding a cleaning service for some time. Now that I found Maid Connection I will not change. They do a very detailed cleaning of my entire home and try to send the same team each time. They are great and I can use them as needed.
Category
house cleaning
Gary T.
5.0
01/28/2015
unknown
Description of Work
The professional staff at Maid Connection clean our vacation rental home and we are very happy with their services.
Category
house cleaning
Barbara D.
5.0
03/21/2014
I have been using Maid Connection for the last year and a half to clean my house. They have done a good job and I plan to continue using them. Each time they arrive, they ask if there is something that I want them to concentrated on above regular housecleaning and I have asked them to also clean light fixtures, etc.
Description of Work
House Cleaning
Category
house cleaning
Patricia R.
5.0
02/23/2014
.
Description of Work
Complete house cleaning.
Category
house cleaning
Kristi V.
3.0
02/01/2013
I received a call while I was at work that the alarm was going off when they came in to the rental. I assumed it was the security alarm because they were unable to shut it off. An hour and many calls later(while at work) to the security company and the old resident, I was unable to find out how to shut off alarm. The employee from this company called again and the alarm was still going so I requested to leave work. After a rush trip across town to the house I find the workers happily cleaning away and no alarm. It was the smoke detector and they removed the battery but just forgot to call and let me know. While I was there I told them I need the garage swept because it was very dirty and to concentrate on cleaning walls of fingerprints and drips. When I heard and quot;Okayand quot; I thought I was understood. Apparently not. The garage was untouched. The fingerprints were exactly where I left them on the staircase. There were drips down the wall under the bar. That is what my residents walked in to. It made me look bad. They made the house shine, but missed the main things I needed from them. As I said, it had been cleaned previously.
Description of Work
The house had been cleaned by the past resident but it was not clean enough. I hired this company to do a deeper cleaning. Floors, bathrooms, windows, oven, refrigerator.
Category
house cleaning
Fred B.
4.0
01/07/2013
Overall, the work is good. Because they speak poor English it is difficult to get them to understand completely what you wish done.
Description of Work
We use Maid Connection to clean our house semi-monthly. Overall the service is good for the price. We have a large home 9 plus rooms. Would recommend them to others. They are honest and punctual. The two women that come to our house speak very little English so communication is sometimes a problem. They also do not move items when they dust, they dust around them which is not as professional as we would like. But this is a minor point. The rest of the work they perform admirably. I would have given all A's except for the communication problem and the incomplete dusting. Otherwise, they offer a good service
Category
house cleaning
Marcia K.
5.0
07/30/2012
unknown
Description of Work
I was moving into a new house and did not have time to clean it myself because the closing was late. I called the Maid Connection and they were able to send out a team the next day. They were on time. I had them clean the house from top to bottom. Most everything was very clean. The bathrooms and kitchen were sparkling and the floors were spotless. One detraction - they did not clean the air conditioning ducts and the inside shelves of the master bedroom were still a bit dingy. But overall they did a great job.
Category
house cleaning
Stuart B H.
5.0
06/04/2012
They are incorporated and insured and I never have to worry. They are always on time. They come at 8:00 and leave at 10:00. They are efficient and very friendly. If they did not do a good job, I would not have kept them for 7 year.
Description of Work
They come each Wednesday to clean our hall. Two or three women come.
Category
house cleaning
James D.
5.0
05/12/2012
It was awesome!
Description of Work
The housekeepers did a detailed cleaning of the house: Bathrooms in full detail Vacuumed floorsDusted EVERYTHINGCleaned kitchen in detail (even cabinets and baseboards)Changed out bed linens
Category
house cleaning
Katrina C.
1.0
10/03/2006
I was not home when the crew came to clean our house, therefore, they left without my verifying the service was completed properly. The bathroom toilets had not even been touched. They did not vacuum two of the rooms and the contract indicated all rooms would be vacuumed. They left a film on all of the mirrors. They used steel wool to clean the sink, which scratched the sink's surface. When I called the owner to have the cleaning staff come back out to my home to correct the problems, she became very rude. When she proceeded to use foul language, I told her that I did not appreciate her tone or choice of words; it was at that point she decided to hang up on me. When I tried to call back, she did not answer her phone; she let it go to voicemail. I left several messages; however, she never returned my call.
Description of Work
Cleaned our home.
Category
house cleaning

Service Provider Response

I have just found this post. I apologize to the member. I do not believe that we were the company that cleaned her home. I do have her name and address, however the cleaning was scheduled for June 2005. The cleaning was not done because she was not home when we arrived and I do not show receiving payment for a cleaning. I would like to resolve this complaint and remove the bad grade from our report. Thank you.
OSCAR D.
3.0
09/17/2006
The quality of their job was not as desirable as I expected. They did not clean properly the kitchen. The white plaque formed from the water on the kitchen counter was still there. They did not sweep the entrance to my apartment. After they left, I still found dust in many places such as fans and entrances of air condition ducts. And another thing, most of the time they are late. Out of 6 times I have used them, they were late 4 times.
Description of Work
They cleaned my 2 bedroom/2 bathroom apartment, which includes a kitchen and a living room.
Category
house cleaning
SUSAN H.
5.0
09/14/2006
The workers arrived on time (actually, they were early) and were diligent, never dawdling in their work. They were pleasant to have in the house. The company assures me these same wonderful women will return every two weeks and perform to my satisfaction, or they will come back the next day and make it perfect. This is a company I'll stick with.
Description of Work
The initial assessment was by the firm's owner, I was impressed. She was throrough and clear and precise about what would and would not be done. After the cleaners were here today, from cobwebs in the ceiling can lights to dust on the baseboards, my house is shining. Two smiling, hardworking women in functional blue uniforms left my home clean and neatly arranged. Ottomans were moved and the carpets beneath were vacuumed. Mirrors are streakless.
Category
house cleaning
5.0
07/24/2006
MY HUSBAND AND I LIKED THE WAY OUR HOUSE LOOKED WHEN THEY FINISHED CLEANING IT. THE LADIES WERE VERY RESPECTFUL ON WHAT I WANTED CLEANED. I WOULD RECOMMEND THE MAID CONNECTION TO FRIENDS AND FAMILY.
Description of Work
WE HIRED MAID CONNECTION TO CLEAN OUR HOUSE. THE DUTIES THEY PERFORMED WERE DUSTING, MOPPING, VACUUMING, AND CLEANING OF THE BATHROOM.
Category
house cleaning

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    Offers Coupon

    House Cleaning
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Visa, MasterCard, American Express, Discover, Check
    Senior Discount
    no
    Warranties
    No

    Services Offered

    HOUSECLEANING.Weekly, Bi-weekly, Monthly. Move-in and Move-out cleanings. On call and occasional services. All or parts of a house. Satisfaction Guarantee! Free in home estimates. Get More Out of Life, CALL US.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about The Maid Connection, Inc

    How is The Maid Connection, Inc overall rated?

    The Maid Connection, Inc is currently rated 4.3 overall out of 5.

    What days are The Maid Connection, Inc open?

    The Maid Connection, Inc is open:

    Sunday: Closed

    Monday: 8:30 AM - 4:30 PM

    Tuesday: 8:30 AM - 4:30 PM

    Wednesday: 8:30 AM - 4:30 PM

    Thursday: 8:30 AM - 4:30 PM

    Friday: 8:30 AM - 4:30 PM

    Saturday: Closed

    What payment options does The Maid Connection, Inc provide

    The Maid Connection, Inc accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

    Does The Maid Connection, Inc offer free estimates?

    Yes, The Maid Connection, Inc offers free project estimates.

    Does The Maid Connection, Inc offer eco-friendly accreditations?

    No, The Maid Connection, Inc does not offer eco-friendly accreditations.

    Does The Maid Connection, Inc offer a senior discount?

    No, The Maid Connection, Inc does not offer a senior discount.

    Are warranties offered by The Maid Connection, Inc?

    No, The Maid Connection, Inc does not offer warranties.

    What services does The Maid Connection, Inc offer?

    The Maid Connection, Inc offers the following services: HOUSECLEANING.Weekly, Bi-weekly, Monthly. Move-in and Move-out cleanings. On call and occasional services. All or parts of a house. Satisfaction Guarantee! Free in home estimates. Get More Out of Life, CALL US.