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The Maid Connection, Inc

About us

The Maid Connection, Inc. is a locally owned and operated house cleaning company that specializes in weekly, bi-weekly, and monthly maid service, one-time deep cleaning services, as well as Airbnb/vacation rental and move in and move out cleaning services. We are located in Tucson, but we also serve Oro Valley, Tortolita, Rancho Vistoso, Catalina Foothills, Dove Mountain, Casas Adobes, Sabino Canyon, Tucson Foothills, and the surrounding areas. We boast a team of experienced, thoroughly vetted, and background-checked cleaners who are all fully insured and bonded. When you work with The Maid Connection, Inc., you get great residential cleaning service, friendly people, and superior customer service. Visit our website for a free estimate.

Business highlights

Se habla espanol
21 years of experience

Services we offer

Bi-weekly, CALL US., HOUSECLEANING.Weekly, Monthly. Move-in and Move-out cleanings. On call and occasional services. All or parts of a house. Satisfaction Guarantee! Free in home estimates. Get More Out of Life

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.315 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
13%
3
13%
2
0%
1
7%
Showing 1-15 of 15 reviews
Sherrill H.
Feb 2020
5.0
Yes, I recommend this pro
Excellent. Did a thorough job.

Michele T.
Jan 2016
4.0
Yes, I recommend this pro
$90
The service has been good; They could be a little bit better on the attention to detail. They are very reliable, trustworthy and have good customer service.

John T.
Aug 2015
5.0
Yes, I recommend this pro
$120
unknown

Gary T.
Jan 2015
5.0
Yes, I recommend this pro
$150
unknown

Barbara D.
Mar 2014
5.0
Yes, I recommend this pro
$195
I have been using Maid Connection for the last year and a half to clean my house. They have done a good job and I plan to continue using them. Each time they arrive, they ask if there is something that I want them to concentrated on above regular housecleaning and I have asked them to also clean light fixtures, etc.

Patricia R.
Feb 2014
5.0
Yes, I recommend this pro
.

Kristi V.
Feb 2013
3.0
$185

I received a call while I was at work that the alarm was going off when they came in to the rental. I assumed it was the security alarm because they were unable to shut it off. An hour and many calls later(while at work) to the security company and the old resident, I was unable to find out how to shut off alarm. The employee from this company called again and the alarm was still going so I requested to leave work. After a rush trip across town to the house I find the workers happily cleaning away and no alarm. It was the smoke detector and they removed the battery but just forgot to call and let me know. While I was there I told them I need the garage swept because it was very dirty and to concentrate on cleaning walls of fingerprints and drips. When I heard and quot;Okayand quot; I thought I was understood. Apparently not. The garage was untouched. The fingerprints were exactly where I left them on the staircase. There were drips down the wall under the bar. That is what my residents walked in to. It made me look bad.

They made the house shine, but missed the main things I needed from them. As I said, it had been cleaned previously.

Fred B.
Jan 2013
4.0
Yes, I recommend this pro
$100
Overall, the work is good.
Because they speak poor English it is difficult to get them to understand completely what you wish done.

Marcia K.
Jul 2012
5.0
Yes, I recommend this pro
unknown

Stuart H.
Jun 2012
5.0
Yes, I recommend this pro
They are incorporated and insured and I never have to worry. They are always on time. They come at 8:00 and leave at 10:00. They are efficient and very friendly. If they did not do a good job, I would not have kept them for 7 year.

James D.
May 2012
5.0
Yes, I recommend this pro
$90
It was awesome!

Katrina C.
Oct 2006
1.0
$100
I was not home when the crew came to clean our house, therefore, they left without my verifying the service was completed properly. The bathroom toilets had not even been touched. They did not vacuum two of the rooms and the contract indicated all rooms would be vacuumed. They left a film on all of the mirrors. They used steel wool to clean the sink, which scratched the sink's surface. When I called the owner to have the cleaning staff come back out to my home to correct the problems, she became very rude. When she proceeded to use foul language, I told her that I did not appreciate her tone or choice of words; it was at that point she decided to hang up on me. When I tried to call back, she did not answer her phone; she let it go to voicemail. I left several messages; however, she never returned my call.
Response from The Maid Connection, Inc
"I have just found this post. I apologize to the member. I do not believe that we were the company that cleaned her home. I do have her name and address, however the cleaning was scheduled for June 2005. The cleaning was not done because she was not home when we arrived and I do not show receiving payment for a cleaning. I would like to resolve this complaint and remove the bad grade from our report. Thank you."

OSCAR D.
Sep 2006
3.0
$75
The quality of their job was not as desirable as I expected. They did not clean properly the kitchen. The white plaque formed from the water on the kitchen counter was still there. They did not sweep the entrance to my apartment. After they left, I still found dust in many places such as fans and entrances of air condition ducts. And another thing, most of the time they are late. Out of 6 times I have used them, they were late 4 times.

SUSAN H.
Sep 2006
5.0
Yes, I recommend this pro
$150
The workers arrived on time (actually, they were early) and were diligent, never dawdling in their work. They were pleasant to have in the house. The company assures me these same wonderful women will return every two weeks and perform to my satisfaction, or they will come back the next day and make it perfect. This is a company I'll stick with.

Homeowner
Jul 2006
5.0
Yes, I recommend this pro
$125
MY HUSBAND AND I LIKED THE WAY OUR HOUSE LOOKED WHEN THEY FINISHED CLEANING IT. THE LADIES WERE VERY RESPECTFUL ON WHAT I WANTED CLEANED. I WOULD RECOMMEND THE MAID CONNECTION TO FRIENDS AND FAMILY.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Maid Connection, Inc is currently rated 4.3 overall out of 5.

The Maid Connection, Inc accepts the following forms of payment: CreditCard

Yes, The Maid Connection, Inc offers free project estimates.

No, The Maid Connection, Inc does not offer eco-friendly accreditations.

No, The Maid Connection, Inc does not offer a senior discount.

No, The Maid Connection, Inc does not offer emergency services.

No, The Maid Connection, Inc does not offer warranties.