Superior One Hour Air Conditioning and Heating

It's convenient to have a company work on HVAC, plumbing, and install mechanical and UV air purifiers. Usuiel and Roberto were great at communicating the work that was done and asking questions to get it the way I want it. I will use this company again.

Work was done in a timely manner. Cost was reasonable and they worked with us. Would recommend them and use them again.

My outside faucet/spigot broke off and needed repair. I explain this to Superior One Hour Air Conditioning and Heating on the phone before coming out, and I was told $79.00. The guy showed up 1 hour later took some pictures and told me it would be over $500.00 to replace the faucet, and if I didn’t take the offer I still owe them $80.00 for service call. What a scam!! Instead of using Angie’s list again, I started calling around, within 30 minutes I found a plumber who could repair it for $115.00 including service call. I will NEVER use Angie’s list again., and to top every off, Superior One Hour Air Conditioning and Heating isn’t even billed as a plumber except on Angie’s List.

Charged my mother in law 477.00 for a capacitor and wire connection then tried charging her 349.00 for 2 lbs of freon it did not need. You already charge 150.00 service call and that's high but your taking people to the cleaners. This is beyond robbery. She refused the freon ,called me as I've been doing this for 15 yrs. To check it out. How do you tell someone they need exactly 2 lbs of freon. You did not charge it and or weigh anything in. This is absurd and not the last of this! Promise you!

They had an Angie's List coupon that was $20 for an A/C annual maintenance visit. They did not do any maintenance. They literally looked at the unit and told me things that were wrong. Several things I was told were flat out lies that would have cost me hundreds of dollars. They said my A/C needed 3 things done. Another company recommended one of the three but said it wasn't a big deal and confirmed the rest was BS.

The own of the company, Elizabeth, came to speak with us about the available options after her experienced technician came to do eval. Absolutely, NO hard sell approach - simply presented the facts and then, which options were possible. Gave time to us to think and after letting her know within a day, she had scheduled the same technician to come out 2 days later. Felipe was very professional with a great sense of humor and very knowledgable. We also asked him to install new Nest thermostat. Now our system is working beautifully and we can manage the temp via our Smart phones. Awesome work with an awesome company! Thank you both!

The company did a very good job. They arrived on time and made every effort to ensure that the installation was done properly. They also did a follow-up inspection a week later to make sure the new system was working well. Every member of the installation team was very pleasant to work with.

"[Service, Technician, Timeliness]" By Alice Mangin on 05/15/2019

"[Technician, Service] The repair man was knowledgeable and got right down to testing and inspecting the blower unit. He looked at the sir ducts and return ducts but there were no clear signs of any kind of leakage or deposits of dust or hair anywhere. Maybe more can be learned when the ducts are vacuumed in July. " By Michael Menaker on 05/22/2019

"[Service, Timeliness, Price, Technician] On time and a great installation job!" By Michael Urman on 05/15/2019