In these days, where customer service is a lost art, Danny Plattner and Christy at Sunstreet Mortgage exemplify what customer service is all about. For me, the home buying process was very difficult as I had multiple contracts fall through due to issues with sellers, however the mortgage process was always as smooth as could be. Through multiple loan applications, redoing all paperwork and keeping me motivated, Danny was the best! He never once made me feel my issues were a burden – he was always upbeat, professional and efficient. On my recently closed home, he shepherded the application through on an expedited basis and we closed on our new home very quickly. He was always available for a call and was incredibly responsive. He kept me up to date with all aspects of the loan process. He was much more than a loan officer, he was a friend throughout – always looking out for my best interests – whether it was provisions of the loan, timing of the appraisal or when to lock in rates. Rare in today’s world, Danny is trustworthy and ethical. I don’t often leave reviews for service providers but, I cannot recommend Danny highly enough. Thank you Danny, Christy and Sunstreet Mortgage!
Description of Work: Mortgage on my new home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
christy G.
06/2017
5.0
mortgage broker
+ -1 more
As noted above.
Description of Work: So far, so good. Todd and his team have been very helpful with getting pre approvals done for building my new home. More to come in the future as won't close until house is finished.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Shawnee I.
03/2014
5.0
mortgage broker
+ -1 more
Our loan officer was available via office or cell phone almost anytime, including evenings and weekends. He gave us a qualifying letter the same weekend we initially contacted him so that we could move on the house. He was very personable and answered our questions in a professional manner. His assistant was very thorough in investigating our finances and gave us the options and assistance we needed to get the house funded on the original date we set to close. We were very satisfied with the work of Steve Van de Beuken and his team of professionals at Sunstreet Mortgage Company.
Description of Work: Sunstreet Mortgage provided us with a mortgage for our new house.
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FAQ
Sunstreet Mortgage is currently rated 5 overall out of 5.
No, Sunstreet Mortgage does not offer free project estimates.
No, Sunstreet Mortgage does not offer eco-friendly accreditations.
No, Sunstreet Mortgage does not offer a senior discount.
No, Sunstreet Mortgage does not offer emergency services.
No, Sunstreet Mortgage does not offer warranties.
Sunstreet Mortgage offers the following services: Mortgage financing for both purchase and refinance.