Approved Pro
Smart Move Moving and Storage LLC
In-State Moving Service, Out-of-State Moving Service,
About us
Located in Tucson, Smart Move Moving and Storage is a professional moving company with over 30 years of experience. Our movers in Tucson handle everything from packing and loading to safely transporting and unloading your belongings. Whether you’re moving within Tucson or to another part of Arizona, we ensure a smooth and stress-free move. If you’re searching for a dependable Tucson moving company, Smart Move Moving and Storage is here to help. We offer moving services like residential and commercial moves, packing, and extra help with heavy lifting.
Business highlights
Emergency services offered
5 years of experience
Services we offer
Residential Moves; Local Moves; Apratment Moves; Packing and Unpacking; Moving Labor; Commerical Movers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.410 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 0% | ||
| 0% | ||
| 20% | ||
| 0% |
Showing 1-10 of 10 reviews
Jessica R.
Jul 2024
From the first phone call with Robert to all of my furniture set up exactly how i wanted it in my new home. Smart Move has been great. The crew showed up on time and got straight to work and didn't stop until everything was done. The crew leader even walked through my home with me before leaving to make sure everything was right where I wanted it. 10 of 10 would use again.
E M.
Jul 2024
Google Review
Devin, Jordan, and Joe were amazing during our move! They made the process super easy and worked their butts off (Especially for it being 110° outside). I highly recommend their services and really appreciate their hard work!
Russell S.
Jul 2024
The movers were very professional and I was kept in the loop the entire time. The piano was delivered in perfect condition and would strongly recommend this company
Debbi D.
Oct 2020
Worst move I've ever had. Damian, the operations manager was very efficient trying to get my business but once I committed to them that was no longer the case...all his assurances turned out to be empty words. He assured me they would use a box to move my expensive memory foam mattress, that they would take apart any furniture necessary to move and reassemble at my destination, that they were professionals and highly rated, etc. etc. They showed up with no tools to take apart my desk and bed, no box for my memory foam mattress and a truck that was way too small for the job. I was only moving furniture from a 2 bedroom house. In the previous week I moved in my car all my clothing, linens, kitchen items, lamps, wall decor, etc and they only needed to move furniture. I even left some furniture behind for my snowbird buyers and even with all that and what I moved myself, they could barely cram my remaining furniture into the truck. And that is what they did....forced it to fit. Everything I own has scrapes and gouges but I don't necessarily blame the two guys doing the move since they were given too small of a truck to fit everything into. I would never recommend this company to anyone and I will say that if Damian was my employee, he would no longer be my employee....it was a very disappointing move and leaves me looking every day at the damage done to my furniture. Absolutely no excuse for this type of service.
Response from Smart Move Moving and Storage LLC
"It is always our goal to provide a stress free professional moving service and I apologize that did not happen. I did send you an email the morning of the move to let you know that we received our box delivery the day before the move but unfortunately the box for the mattress was not included in the shipment. Your concern was that the mattress would get bent during the moving process. To address that concern without having the mattress box we did double wrap the mattress in mattress bags and place the mattress on the wall of the moving truck so that it was not bent or damaged during the move. We did not charge for the mattress bags or any materials on your move to compensate you for the inconvenience, I also waved the $150.00 that you agreed to pay for the rental truck. (The $150.00 fee for the truck is because we have a 26ft truck but needed a smaller truck because the customer requested it) The driver did have tools for the move unfortunately he did not have the right sized allen key to take apart your desk and bed. When the driver realized that he did not have the correct tool he did let me know and I immediately brought him the tool he needed. I instructed the driver to continue prepping the furniture and loading the truck until I could get there with the tool so that no time was lost on the move. Your complaint about the truck size is extremely misleading to potential customers. The fact is that you requested that we bring a smaller truck to do your move because our 26ft moving truck was to tall. You informed me that your HOA in green valley had a height restriction of 13’4 which required us to rent a smaller truck. All my movers are trained professional movers who have years of experience loading and unloading moving trucks of all sizes. The truck was a 16ft truck, so we did have to load the truck tight but by no means did my movers cram your things into the truck. I personally inspected the moving truck when I came out to deliver the tools needed for the move and the truck was loaded correctly."
Jean L.
Jul 2020
I thought okay until they unloaded the furniture and brought it into the house. My 2 year old master Bedroom set had lots of damage like nicks, scratches and gouges along with similar damage to a sofa table. Pictures were taken on sight by one of Damian Perkins’, the owner, employees and e-mail right away to Damian. I called Damian many times and sent several e-mails along with pictures of the damage since he claimed he didn’t get pictures from his employee. I filled out a claim form. When I would call I believe her name was Erica who answered would say Damian was out but would call me in the morning. No return calls. Finally over a month after our move he e-mailed me staying he was still trying to find someone to fix the furniture. I thanked him for at least letting me know. That was the last I heard from him. 2 months after the move I sent another email telling him I would start telling people about his lack of dealing with the damage. I thought he was a nice guy, but I was a poor judge of character. My furniture was damaged and he did nothing about it!
Issac M.
Feb 2020
It went so great. Moving has always been stressful. But when you can hire someone to take all your property and move it and set it up (beds,desks,bunk beds) it is such a stress reducer. They literally took away my stress just by doing what their paid to do. They took care of my merchandise with moving blankets like the wood and glass even artwork was well tended too. I would HIGHLY recommend. 5/5 stars
Erika C.
Feb 2020
It went good, the guys were professional and fast
Kyle -.
Feb 2020
Did it very well and quickly
Sam M.
Feb 2020
They did a great job. Damien gave an estimate and told me how long it would take. They came on time and did what they said they would do. I did not have any problems with my move and his workers were very professional. I would definitely hire them again.
Monique -.
Feb 2020
It was one of the best moves that I had.
Licensing
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FAQ
Smart Move Moving and Storage LLC is currently rated 4.4 overall out of 5.
Smart Move Moving and Storage LLC accepts the following forms of payment: CreditCard
Yes, Smart Move Moving and Storage LLC offers free project estimates.
No, Smart Move Moving and Storage LLC does not offer eco-friendly accreditations.
No, Smart Move Moving and Storage LLC does not offer a senior discount.
Yes, Smart Move Moving and Storage LLC offers emergency services.
No, Smart Move Moving and Storage LLC does not offer warranties.