Romeo Tree Service LLC

An outstanding job was done ... I will hire again. Angelo is an arborist, and does the pruning in a systemic way ... good for the trees and I was very satisfied with the service.

Expert for mesquites and Palo verde. Trees were in sad shape. Did excellent job and taught me his techniques.

A large South American mesquite tree in the yard of the Tucson house I purchased a few months ago clearly needed some serious work--more work than I was qualified to do, especially since my tree pruning experience never included mesquites, which have their own peculiarities.

So I asked my landscaper to recommend a certified arborist: I didn't want to hire just any tree service, I wanted someone who had gone through the proper training and credentialing to become a Certified Arborist.

When the first arborist I contacted was unable to follow through, I then contacted Romeo Tree Service and set up an appointment after reviewing their Web site.

Angelo called the morning of his visit to confirm the appointment time, and he arrived on schedule.

Because no cleanup or hauling of trimmings was required (I'm establishing a brush pile for wildlife on my property), Angelo Romeo was able to do the entire job by himself in four hours (in 101º heat!), without the extra cost of a second person and the cost of removing and disposing of the trimmings (which were very substantial).

Because I have had a fair amount of experience in forestry and pruning, I was particularly impressed when I saw Angelo spend a lot of time just looking at the tree (something I had been doing for ten months!), evaluating its architecture and deciding what needed to be removed to improve both the health and beauty of the tree.

Angelo worked his way up into the tree on ropes, pruning branches and removing mistletoe as he went--it was a real pleasure to see a professional at work. Occasionally I would ask about whether a particular branch should be removed: he would either agree with me, or explain why that wouldn't be particularly necessary; he clearly knows his subject and took the time to answer all my questions.

The tree looks great! Angelo himself was also clearly pleased with the results. In a few years he may have to return to do some touch-up work but for now a tree that has been neglected for upwards of 20 years is now in great shape.

Angelo and his crew from Romeo Tree Service have taken care of our two mesquite trees since around 2009. These two trees are all his and he has made them look great and continue to grow. Thank you Angelo and Romeo Tree Service!

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Angelo and his crew showed up both days on time and with a full crew.  After a brief consultation with me Angelo and his crew began a complete transformation of the agreed upon trees.  They worked quickly and diligently to trim, shape and clean up all the cuttings.  They brought a mulching machine and put the mulch where I asked them to put it.  At the end of each day they left the area clean and free of any detritus.  Angelo kept me apprised of the progress of the work and was quick to answer any questions.
  The overall change was amazing.  Most of these trees had never been properly trimmed and they now much more ready to withstand Tucson's high winds and hot summers.  They are as beautiful as I had hoped they would be.
Angelo came out to initially talk with me about the work and spent the first 30 minutes giving me a short course on trimming tress and then we walked the property and looked at  all the trees.  He stayed for 2 hours and we walked around the property discussing all the trees and what they needed.  Once I decided on which area needed the work we settled on a price and a date.  Without any issue he sent me his insurance and Workman's Comp. certificates.  
 Everything went very well.  I will use him again.

Great job.

They trimmed 4 of my mesquite trees, removed an unsightly bare trunk and removed mistletoe from the trees. The yard looks sooooo much better.

I was called back promptly and a meeting was set to see if he could do the type of work that I needed to clean up the trees and my customers home. I am a fiduciary for this client. He came out and arrived at the time set very promptly. He walked me through the yards and explained what he thought needed done and why it would need to be done in the way he was suggesting. He was VERY knowledgable and extremely courteous. He set a price and I agreed on it. At the appointed day he showed up with his crew and immediately started to work. They work steadily and did a great job, doing exactly what he promised and even did a few extra bushed while he was at it. This is a very good company. I will use them for every job I have in the future. Fair price, excellent work, and cleaned up great after he was finished. These guys are A+.

They did a very good job. They were very professional and came promptly when they came. I would highly recommend them.

Great. Very nice people to work with, and we're very pleased with how the tree looks now that its been cleaned up. I intend to use this company again when its time to trim our palm trees.

I had a mesquite tree in my front yard pruned by Romeo Tree Service recently. It was a very large tree, with crossing and sagging branches, that has grown too tall for me to attempt to prune, even with a pole saw on top of a ladder. I was very satisfied with Romeo Tree Service's professional pruning. The workers showed up in the 15-minute time slot that they said they would, and they were finished with the job and cleanup in half the four hours allotted. The workers were very courteous at all times. After the pruning, the tree looked very good. Nothing immediately obvious, but it just looked better, like a good haircut. The tree was thinned, and the sagging and crossed branches were removed, as were several branches that were coming too close to the house. All trimmed branches, etc., were fed into a chipper and signs of the pruning debris were removed by the end of the job. I would not hesitate to recommend Romeo Tree Service to my friend and neighbors, and plan on using the company again, probably adding my back yard trees for next year's pruning.

Angelo was prompt in his arrival on a weekend to provide an estimate
He was knowledgeable and interested in teaching about what he provides as a service
He was not in any hurry and spent plenty of time reviewing the many trees and what was required
There was a rapid provision of an estimate and a complete proposal with specifications prior to leaving the property
The same evening the contract was sent by email for signing
The work was very quickly scheduled the following week
There was good phone follow up all along the way beginning even prior to the appointment for the estimate
Work done was exactly as requested and discussed. The entire process was very professional, quick , and most of all an
excellent job.
I will use Romeo Tree Service for my yearly tree care and for any emergent tree needs always.

Angelo came over to give me an estimate on the removal of a couple of trees. He was professional and gave me a very fair price so I hired him. He also volunteered to go next door to ask my neighbor if he could remove their dead tree which was partially hanging in my yard so I got that taken care of as well without having to pay for it.
The men who came to do the work couldn't have been nicer and they did an excellent job. One of the trees they took out had to have been very difficult and they even dug out the massive root ball so it won't grow back. I wanted to keep the larger branches of the other tree, a dead citrus, for firewood and they not only cut it into small pieces they also neatly stacked it for me. They also did an excellent job of cleaning up every last little twig before they left.
Overall they did a wonderful job at a very fair price and I fully plan on hiring them again in the future.

Romeo Tree Services provided much more than a job well done. They also are a fine example of customer service at its best.
Angelo went above and beyond to ensure that we were well-informed and satisfied with the job his company performed. He provided a thorough and detailed explanation of services along with the cost associated with those services. Angelo explained the plan before the job started, and then reviewed the end product with us after the work was completed. He worked alongside his crew and left our property tidier than he found it. In addition, he provided helpful tips regarding our irrigation setup and the care of our 2 citrus trees, and directed us to the company website for additional information on caring for our mesquite trees.
Estimates that we had received from other companies were much less transparent than RTS, and widely varied. While it wasn't necessary for RTS to provide more than simply tree maintenance, their emphasis on educating and ensuring that we were pleased with the work inspired a great deal of confidence. We would definitely work with Romeo Tree Services in the future, and HIGHLY recommend their services!

Update (Sept 2013): Angelo and his crew returned to remove a mesquite tree that had been loosened this monsoon season from our side yard. The tree, root ball and protruding roots were removed, the hole was filled in, and the area was raked and tidied up (cost for all = $625). The crew was in and out within a little over an hour. Looks great!

They were on time, polite, courteous, informative and fair priced for the services delivered. My experience with them was outstanding. They were personable and knowledgeable.

Came as promised; on time. work quickly and efficiently completed. Came back to see if we were happy with the job.

We had 3 companies come out to give us estimates and Romeo Tree Service ws BY FAR the most reaonably priced for the same work quoted from the other 2. Angelo was thorough in his explanaton of what needed to be done to each tree and why. Unlike other companies we have hired in the past, he and his crew showed up on time and immediatley went to work, no stalling or wandering around as I have seen others do. They were fast, efficient and CLEAN. There was no sign that they were even there once they left, except for how amazing our trees and property looked! On the note of cleanliness, I have never seen a crew as clean and well groomed as the one that showed up to do the work. Even my daughter commented on how and quot;differentand quot; they looked. Past experience has proven that when a work crew shows up looking sloppy and even dirty, the quality of work ended up reflecting that same image. I realize that this statement may strike you as odd, but as a homeowner, I appreciate a company that takes pride in every aspect of its image, from the quality of work to the appearance of its employees.
From cost, timeliness, efficiency, pride in work and even appearance, I would DEFINITELY recommend them to everyone and will be calling them again for future service.

EXCELLENT WORK...Excellent Explanation. On time and very dependable

I contacted this service on October 14 2010 via email due to great reviews online. I explained that we are a military family stationed overseas and needed to have a tree stump removed and a new mesquite tree planted in its place. This company promptly replied and set up a free estimate for the work, which was $55 for the stump removal and $100 for planting a replacement tree, which included the price of the tree, plus a 10 percent military discount off the final price. I was told and quot;Regarding payment- We can schedule when the check arrives to your tenant and they can pay us upon completion of the job. and quot;
I then received an HOA notice to remove and quot;debrisand quot; so I contacted Romeo again and was told to hold the check until they got me a quote regarding the removal of the and quot;debris. and quot; A few days later, they emailed me a revised quote -- I have copied the relevant portion of their email below:
and quot;We are set with a date and time along with a slight change of price. The new invoice is $200.00, this includes all manual labor and purchasing of Blue Foothills Palo Verde tree as well as removal of tree/root ball. Date of service is Nov. 18, 2010 between 12:0-2:00pm.Price of tree from Mesquite Valley Nursery on Speedway is :$80.00 this is a15 gallon tree that is currently standing 6 feet high. We will send you an invoice and receipt from Mesquite Valley, once the work is completed. We do ask that you send payment to your tenants as we will collect when our service is completed. We realize it is coming from overseas, so we will confirm with your tenants that they received payment. and quot; I then received the following email: and quot;I made a mistake on the gallon it will be a 5 gallon for $35.00. Total invoice price is $200.00and quot;
I assumed that the change in price was due to the additional work to remove the and quot;debrisand quot; and sent off the check to ensure that it would get to my tenants in time for the appointment date.
When I checked with our tenant regarding the work, I was told that the and quot;debrisand quot; had been some tree pods which the tenants had removed and that they had informed Romeo of this. My tenant also told me that Romeo completed the work on an earlier date than the scheduled appointment date, that they had told her that they would stop by to pick up the check when it arrived, and that the tree that was planted was no where near 6 feet tall. She sent me a picture of a tree that made Charlie Brown's Christmas tree look like the National Christmas tree! I contacted Romeo on 18 November regarding this information and received the following response the same day:
and quot;1. I did originally quote you the prices you mention in your email, but sent you another email with the total of $200.00, which you wrote back and stated that was fine. We included the price of: removal of entire root ball system, shopping for the tree/payment of the tree and soil , planting of the tree. Total hours for this job:5
2. I wrote you an email stating the tree would be in a 5 gallon pot and the total is $35.00 plus tax. See attached invoice/receipt for tree and soil.
3. Your tenant *****, told me her husband removed the debris and stated there were only pods next to the house, therefore; no debris was taken by Romeo Tree Service LLC.
4. Please refer to the emails/correspondence over the last several weeks for any additional information and clarification.
5. On November 9, 2010, I sent you an email that states the price of: $200.00, you responded and quot;Thanks so much!and quot; and quot; I will put the check in the mail todayand quot; So, I am not sure exactly were the miscommuncation comes in or that you are now saying you were unaware of this until today. To plant a six foot tree would have cost; $65.00-85.00 plus, for our service to dig a whole that big to accommodate this tree would cost you between $400.00 - $550.00
6. I sent you an email soon after {about 3 minutes} stating that the tree is in a 5 gallon. {That is about 3-4 feet high. I assumed you knew this, and, yes, I should have clarifed the trees height in the email. However, that would have changed the price to about $250.00 MORE not less.and quot;
On November 19 I wrote: and quot;I think that I know what happened. I did not know that my tenant had told you that the and quot;debrisand quot; was only tree pods and she did not tell me that it was just the tree pods. So when you emailed me with the slight change in price, I understood that the change in price was due to an additional charge for hauling away the tree debris that I believed was there. I did not know until today that there was no debris for you to remove. I did receive your email about the error in gallon size/price, but I assumed that the height was the same since your email didn't say anything about an error concerning the size of the tree. As I am not an expert or experienced in this area, I relied on what you told me. I'm not going to belabor the issue here as I believe that we both are trying to be honest and fair. I can't say that I am 100 percent satisfied, but I will pay the $200. Thank you for responding so promptly to my concerns and for taking the time to send me a detailed answer.and quot;
Romeo promptly responded and stated: and quot;We will be available to pick up the check on November 20, 2010 between: 8:00am and 11:00am. I will call prior to driving out to the property.and quot; On November 25, they emailed again, stating that they had sent my tenant a stamped, pre-addressed envelope to send in the check, rather than picking it up. Then on November 27, I received the following email: and quot; You have had ample time to pay your outstanding bill of $200.00 to: Romeo Tree Service LLC. We will have to send this bill to collections by Dec. 10, 2010. and quot; I was astounded, to say the least, since they had chosen to complete the work early, had not stopped to pick up the check as agreed, mailed the envelope to my tenant over Thanksgiving week and then threatened me with collection when they hadn't received the check by the Sunday of Thanksgiving weekend! When I called my tenant to ask about the check, she told me that the people that she had spoken with at the company had been awful to deal with and terribly rude. The check cleared on December 4, 2010, a whopping 16 days after the originally scheduled work date.
Since then I have had another tree/landscaping company remove a mature Acacia tree, grind the stump, and prune other trees for a total of $200. The tree that Romeo planted died a quick death and was later replaced with a 5 foot Mesquite that cost $50 -- it's still alive. I think Romeo overcharged me because I was an absent landlord (I also asked for an estimate on an irrigation repair that first came in at $100 - 175 and was then raised to $270-300, which was later completed by someone else for $65). And the military discount???? Never saw it. I cannot and will not recommend this company to anyone in good conscience. Beware Beware Beware

Everything about this experience went smoothly. I really didn't think the tree could be saved but so far it appears to be flourishing. Angelo Romeo got me an estimate on the day I called in about my problem. He clearly explained all options. I got a second estimate which was $65 more so even though working with trees is expensive I think I got a fair price. Angelo initially explained that other estimates might be less because they might not include trimming the tree or might just include anchoring the tree with one cable. Angelo returned on the day agreed on and completed the job in about 3-4 hours.During that time he gave me a lot of information about the care and well being of mesquite trees. He really seemed to know what he was doing. My impression of Angelo Romeo is that he is honest, efficient and knowlegable. My problem was solved.

They are very prompt in coming out to give you an estimate. When your in a tight spot and need him immediately, he will do what he can to juggle his schedule to fit you in. I have recommended him to other people too.

My sister and brother-in-law both loved the transformation.

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