Quality Carpentry, LLC

We hired this contractor to construct an addition to our home. During construction, he deviated from the approved structural plans. He used fasteners that the project engineer specifically told him not to use to connect the framing to the foundation. He also used smaller bolts than required to connect the roof to the framing. He did these things on his own without consulting the engineer or the owner. After these deviations were discovered, the contractor refused to correct them. A complaint was filed with AZ Registrar of Contractors (ROC). The ROC found the contractor in violation and ordered him to correct the deficiencies. The contractor then made repairs. In order to do so, the structure had to be jacked off the foundation and holes cut in the roof deck to access the improper fasteners. These actions necessitated further repairs. The foregoing caused months of delays, conflict, government enforcement and stress that took most of the value out of the relationship. The contractor was unprofessional, often showed up late to scheduled meetings by 30-90 minutes, and sometimes neither showed up nor called. We would not hire this contractor again.