Perry Heating, Cooling and Plumbing logoApproved Pro
Approved Pro

Perry Heating, Cooling and Plumbing

Heating and Air Conditioning Service, Gas Leak Repair, Excavating,

About us

Perry Heating, Cooling, and Plumbing has been proudly serving Tucson since 1949 and we look forward to helping you with any air conditioning, heating or plumbing needs you may have in the future. We are pleased to serve both residential and commercial customers. Each member of our Team is prepared to help you with anything you need from service and maintenance to complete installations. Be sure to ask us for a free estimate. Whether it's a new installation or routine maintenance, our factory trained consultants and technicians provide the expertise your can depend on. We will listen to your needs, perform an inspection, and then offer appropriate options that will keep you comfortable with a properly functioning system. When it comes to your family, you want dependable air conditioning and heating systems that provide you with value as well as comfort. At Perry Heating and Cooling we are committed to making sure you receive value, reliability, and comfort. Our mission statement is to promise a lot, and deliver even more by being students of our customers' needs which is backed by our 100% Customer Satisfaction Guarantee. Call today and you will be glad you did!

Business highlights

Se habla espanol
Emergency services offered
76 years of experience

Services we offer

Maintenance, installation and service of heating & cooling systems, plumbing, drains, residential and commercial, furnace, air conditioners, heat pumps, fan coil, indoor air quality, thermostats, zoning & air duct cleaning.

Services we don't offer

Have a question? Call us 24/7 at (520) 251-9025 to speak with one of our friendly and helpful customer service representatives.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.3106 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
7%
3
7%
2
7%
1
8%

Filter reviews by service

Showing 1-25 of 106 reviews
Celeste R.
Aug 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Our technician, Micah, was very knowledgeable and gave us a detailed explanation of what he found and would recommend. We were very impressed with him.

Michael W.
Dec 2024
1.0
Water Heater Service
We made an appointment and they did not show up and did not inform me in any way.

Ed W.
Dec 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$80
We had a heating review and annual service check. The tech did a good job explained everything and showed me all the checks he made including the burner check. He was polite, friendly and professional.

Andrew H.
Aug 2023
1.0
Heating and Air Conditioning Service
$300
I am not happy with this service at all. I asked for my HVAC to be repaired, told him what I wanted, and he did something different. He left before I could examine his work, which was up on my roof. I asked for this problem to be resolved, have the HVAC set up the way it was originally set up by your company when the HVAC was installed, and have received unsatisfactory service. Your service man was rude and said he was not going to fix it for us. As loyal customers who invested a great deal into our HVAC and support you as a local business, I am very unhappy and if this is not resolved, we will not be using your service again.

Daniel D.
Aug 2023
1.0
Heating and Air Conditioning Service
$320
This is the worst contractor I have ever dealt with in my life. Repair was not done as instructed. Upped the charges to double what they should have been. On the return trip the service person was arrogant and argumentative and would not guarantee any changes. The manager would not return calls to correct the problem. Company was sold last year, and the new owners do not care or provide customer service. Spoke to former owner (you can't reach current owners). Promised to intervene and nothing happened. I am left saving to repair the damage. $100 job is now a $500 job because of them. I have spent almost $10,000 with this company and this is how I was treated. SAVE YOUR MONEY, DO NOT USE THIS COMPANY!

Patricia K.
Aug 2023
2.0
Heating and Air Conditioning Service
$1,100
if you want to feel violated make sure to use perry heating and cooling or any other of the big hvac players for repairs or a new system. there is no competition between these vendors. the price collusion is obvious if you know what is wrong with the unit. the "industry standard" is not to break out labor and parts which gives them the advantage of opaqueness that would not be tolerated in any other service industry like this, think car repair. my repair for example was replacement of a condenser motor for a 2.5 ton rheem 14 seer unit. the cost of part was $200 which i was able to find doing extensive research on internet. my final bill from perry heating and cooling was $1,100 (including $90 service fee). you can do the math. i asked for a breakdown of labor/parts but they were able to hide behind "industry standard" how did this particular industry become exempt from accountability? i also requested a part number /brand/warranty info on replacement part which they have failed to provide. in tucson an air conditioner is not a luxury but a necessity. these big hvac vendors have made their own rules to the detriment of the consumer. if the consumer would demand accountability these folks would no longer be able to hide behind "industry standard" you have a choice as a consumer. demand a breakdown and you will see who is honest.

Peter R.
Jun 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Very good and very reliable, been using them for 15 years, well trained and I will keep on using them.

Mary M.
Feb 2019
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$15,000
We have two heating/cooling units and each were about 30 years old. We had another company come out to service them and were told that they should be replaced. Thus began the search for a company to do the work. We got several bids, and once we got over the sticker shock, we called Perry. Perry's technician/salesman told us that the old units could, in fact, be serviced and we could continue to use them for awhile; however, we decided against this move because of their age and their inefficiency. We were offered several options at several prices and found them reasonable when compared to the other bids we received. Before we committed, we did an internet search and chose the units we felt were best for us. As the day for installation grew closer, we received a few phone calls and they determined that they would need to bring in a crane to place the units, but there was no extra charge for this. In addition, they removed a cooler that hadn't been used in years, and they fixed the duct work where it had been. You can't even tell we ever had an evaporative cooler. There was no extra charge for this, either. Once the units were installed the technician showed us how to work the new thermostats and set up the app on our phones. We have been delighted ever since. We are now cool in the summer and warm in the winter. Our bills have gone down and the systems are very quiet. Many of our friends have some kind of horror story about air conditioning, and ours is a fairy tale by comparison. We recommend Perry Heating and Cooling to everyone and will continue to do so.

B M.
Oct 2017
1.0
Heating and Air Conditioning Service
I was told I would be called Friday to confirm my 3 hour time window. So this morning (Monday) at 8:30am, I called to confirm my 3 hour time window, since I did not get the call on Friday. The (female) person looked it up and told me 9am-12 noon. I sat home all morning, waiting. And at 12:30pm, I called to see why no one had showed up--I pressed "redial" on my call from this morning. So I know I used the correct/same number. The (female) person said she does NOT have an appointment for me today. She did NOT talk to me this morning (someone answered that company phone and gave me the the frame) And she has a different person's name in the computer for this address (the former owner, who sold us the house 7 years ago). She said they do NOT do duct cleanings on Monday, only Tue-Sat. And she would be happy to schedule me for an appointment. So I should go through this whole thing again?? No apology, just rude & condescending. The purpose of the free duct cleaning service was to get a chance to show us how great they are and then we would want to use them for our HVAC needs. Let's see--offer me free services, schedule an appointment, don't show up for 3+ hours while I sit home and then tell me you never heard of me!? NO THANK YOU! There are plenty of other HVAC companies in the Tucson area. No idea if their work is any good--but if I can't get them here, then it doesn't matter how good the work would be. Their reliability is ZERO in my book.

Janice B.
Aug 2017
4.0
Heating and Air Conditioning Service
$900
.

Mary W.
Aug 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$60
The price was fine. I think they called me. I would use their service again.

Carol M.
Jul 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,250
They did a very good job. I had 5 estimates and they had the best price. It has been a week but everything seems to be working fine at this point.

Jim T.
May 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
.

Brent N.
Jan 2017
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$110
Brandon identified the problem and was able to fix it within an hour. He was very professional.

Sheryl M.
Dec 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Ron B.
Nov 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They did a diagnostic, and fixed it; then had to come out again. They've been great about coming out and fixing any issues that come up. They're very knowledgeable and friendly, and answered our questions and offered suggestions. Their price was very reasonable too. We would recommend them to anyone.

JOHN D.
Jun 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,400
unknown

James O.
Apr 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

Sheryl M.
Mar 2016
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
.

Kelly B.
Feb 2016
4.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They've done good work but I've been disappointed at the lack of followup when it was too late.

LORRAINE F.
Dec 2015
1.0
Heating and Air Conditioning Service
$450
A technician from Perry?s did a routine furnace check on Dec 1 and had an offer to get 30% off other services if we bought their 2-yr contract for routine checks.  We bought the contract because we needed the air ducts cleaned because there was a smell of burning dust whenever the furnace went on each morning and I was having trouble breathing from the bad air.  The technician came back on Dec 8 and supposedly cleaned the ducts. 
However, for the past 2 weeks after the ?cleaning,? the burning dust smell has been worse and I have been miserable with watery eyes, runny nose, swollen face, and hard breathing every morning when the furnace goes on.  When I complained to Perry?s initially, they sent someone else out who adjusted the furnace fan and temperature downward.  Not only did the furnace adjustment NOT help my breathing, but it also caused another problem.  In changing the temperature, the technician must have turned off the gas momentarily or something, because that evening we had no hot water.  It turned out that our gas water heater was on, but the pilot was not lit, so it wouldn?t heat.
Because the second tech?s ?solution? didn?t work, I called another duct cleaning company recommended on Angie?s List to find out if it was normal for the air to be worse after "cleaning"    The other company told me that when each duct is being cleaned the other vents should be sealed off with cardboard or plastic so that the vacuum would be strong and pull out the loosened dust.  The technician from Perry?s hadn?t sealed off the other vents when he cleaned one, so the cleaning was not really ?vacuum.? All it did was loosen the dust so that it blew around more AFTER than before the ?cleaning? whenever the furnace went on, rather than having strong suction remove the dust during cleaning. When I called Perry's to complain again and asked why the technician didn?t close off the other vents, they told me they don?t do that and that I should have asked before they did the service.  How was I supposed to know to ask?
Now I am stuck with a 2-yr contract with a company I distrust and must hire a better duct cleaner to do the job all over again, so that I can breathe. 

Darrel Z.
Dec 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
unknown

David I.
Nov 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,000
unknown

Santino V.
May 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$5,810
unknown

Kate S.
May 2015
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
It went excellent.  The first technician took a look at the situation.  He agreed that it could have been installed better by them originally and he would write up a work order for the crew to come and fix it.  The crew came two days later and did a very thorough and clean job.  They did a little extra to help it from happening again.  They profess to have a happy customer policy and they lived up to that for sure after 21/2 years. I will call them for any other work I ever need.    
Showing 1-25 of 106

Licensing

Bonded

Insured

Licensed*

Trade License Number

339807

Trade License Locale

AZ

Trade License Authority

Arizona Registrar of Contractors

Trade License Expiration

08/31/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Perry Heating, Cooling and Plumbing is currently rated 4.3 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Perry Heating, Cooling and Plumbing accepts the following forms of payment: Financing Available, Check, CreditCard

Yes, Perry Heating, Cooling and Plumbing offers free project estimates.

Yes, Perry Heating, Cooling and Plumbing offers eco-friendly accreditations.

No, Perry Heating, Cooling and Plumbing does not offer a senior discount.

Yes, Perry Heating, Cooling and Plumbing offers emergency services.

Yes, Perry Heating, Cooling and Plumbing offers warranties.

Perry Heating, Cooling and Plumbing offers the following services: Maintenance, installation and service of heating & cooling systems, plumbing, drains, residential and commercial, furnace, air conditioners, heat pumps, fan coil, indoor air quality, thermostats, zoning & air duct cleaning.

Have a question? Call us 24/7 at (520) 251-9025 to speak with one of our friendly and helpful customer service representatives.