I'd been a satisfied customer for about 20 years but one of the current owners, Ms. Sarnoff, was surprisingly rude and unprofessional in resolving their mistakes. I'd suggest to her to correct her demeanor if she hopes to have a more peaceful life and lose fewer customers.
Description of Work: Framed a small original work of art. They did not follow the instructions and permanently limited how the work could be displayed.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0
$42
Sheila C.
06/2015
5.0
picture framing
 + -1 more
unknown
Description of Work: Matted prints.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from PALOMA ART GALLERY AND CUSTOM FRAMING
Thank you for your review! We are so glad you enjoyed your experience. We look forward to seeing you soon!
Mike T.
10/2013
5.0
picture framing
 + -1 more
Could not have gone better.
Description of Work: Replaced two faded antique map reproductions with new ones. Reframed two maps and replaced the glass with an upgrade that will discourage fading. Incredible same-day turnaround!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Joanne V.
11/2012
5.0
picture framing
 + -1 more
Sylvia, the owner of Paloma Gallery, is an absolute joy to work with. I have some art background and she always honors my ideas even while suggesting alternatives. She has a terrific eye for matting and framing. The most recent print that I brought to Paloma Gallery seemed challenging to me to mat and frame because it had some luminescence as well as fairly stark images. It took us surprisingly little time to come to agreement on the mats for the print, and she was spot on with an idea for a frame. I have worked with her several times to frame my photographs and my experiences have been uniformly wonderful. The store itself is full of interesting objects, paintings, and prints. Everyone I have met there seems enthusiastic about what they do and about their merchandise. Paloma Gallery is a warm and welcoming place.
Description of Work: I brought a limited edition print to Paloma Gallery for framing. They had framed several of my photos over the past vpi[;r pg years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
mary D.
07/2011
5.0
picture framing
 + -1 more
I took in an old mirror that I wanted to hang. I was asked if I wanted to hang it vertically or horizontally and I wasn't sure. They attached two ssets of hangers so that I could hang it either vertically or horizontally.
Description of Work: I took in an old mirror that I wanted to hang. They asked if I wanted to hang it vertically or horizontally and I wasn't sure. They attached strong hangers so that I could hang it either vertically or horizontally.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Lisa N.
10/2008
5.0
picture framing
 + -1 more
We took the prints in, got great advice for matting, framing and glass. The work was done ahead of schedule and perfect.
Description of Work: The Paloma Art Gallery folks framed two valuable photographs for us.
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Service Categories
Framing
FAQ
PALOMA ART GALLERY AND CUSTOM FRAMING is currently rated 4.5 overall out of 5.
Sunday: 10:00 AM - 5:00 PM
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 5:00 PM
PALOMA ART GALLERY AND CUSTOM FRAMING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PALOMA ART GALLERY AND CUSTOM FRAMING does not offer free project estimates.
No, PALOMA ART GALLERY AND CUSTOM FRAMING does not offer eco-friendly accreditations.
No, PALOMA ART GALLERY AND CUSTOM FRAMING does not offer a senior discount.
No, PALOMA ART GALLERY AND CUSTOM FRAMING does not offer emergency services.
No, PALOMA ART GALLERY AND CUSTOM FRAMING does not offer warranties.
PALOMA ART GALLERY AND CUSTOM FRAMING offers the following services: Custom framing, furniture, art, home accents and decor, and gifts.