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Pacific Glass & Window

Founded 1990 • With Angi since October 2014

3.7

(3) Verified Reviews

Bonded
Insured
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Description

We offer a full range of replacement window, Whether you need double-hung windows, casement windows, gliding windows or even a bay window or bow window, we can serve your needsbeautifully. We provide replacement windows with a no-hassle approach. Our process begins with a call from you and includes a respectful in-home sales consultation, custom-manufacturing of replacement windows to precisely fit your home and installation by a dedicated team of window professionals. Best of all, we stand behind our products and installation with one of the strongest warranties in the Tucson window replacement business. 1.Installer's Certification Program 2.Locally Owned and Operated 3.Licensed and Insured 4.Tucson's # 1 Window Replacement Co. 5.ENERGY STAR Partner 6.Custom Made for Your Home 7.Fully Welded Window 8.Industry's Strongest Warranty with National Service Network 9.Itemized Pricing Call Today For Free Consultation & Estimate....

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Verified Reviews

A few reviews for this pro...
1.0

08/01/2017


C W.

It went quite poorly. Company didn't disclose services in writing properly, rude employee used profanity when questioned about failure to complete job. The job was overpriced, misrepresented and just a very bad experience. Put glass in and left glue residue on casing, didn't tuck casing in well. Only did half the work they quoted. When contacted to work out something, more inappropriate language, yelling, childish behavior. Poor credibility when called out for deception and fraud. Also suspect a signature was forged by someone at the company when job completion signature was refused. Flat out shady characters. They also treat women very poorly, so don't let your wives, daughters, girl friends deal with these people. Find another company. I also suspect when they see this review, they'll blame me and everyone else but them and will refuse to take a hard look at themselves in the mirror involving their ethics, and business practices. And notice on their website they quote the bible....Well there's a saying, "religion is the last refuge of the true scoundrel." Clearly makes sense to me after making the mistake of calling this place.

Description of Work
Glass replacement for window.

Category glass repair,replacement windows

Service Provider Response

Well certainly that would be a terrible experience. However I don't know of the experience you're expressing. We're a company of honesty and integrity. We tell you what we're going to do and we do what we tell you. To claim that we forged a signature is a bold claim and an illegal act. Something of that should be backed up with evidence. We've never and would never do such a thing. We're a fully licensed, bonded and insured company. I have no need to do so and wouldn't risk the 30+ years my company has been in business for a $300 ticket as you claim. I hide behind no religion, I proudly state we're a Christian business. We serve all in our community. Roughly 70% of the people I deal with, whether it be customer and vendors are women. There's again, not an issue and it's very apparent should anyone actually know us. Clearly you've had a bad experience, what the true nature is we don't know. A whole lot is said and none of it sounds like any work we do. I don't do anything with Angie's List and just happened upon this review. It something that deserves a response. To Anyone Reading This: Please judge for yourself, visit my website and see the photos of our actual work. pacificglassandwindow.com -> Our Work -> (This is where you'll see our photos)
5.0

06/27/2016


Myra J T.

Description of Work
Could have been a little tighter measurement but looks good and sealed well. 2 side lites at the front entry.

Category replacement windows

5.0

10/25/2015


Raymond M.

They did an excellent job. They had to work with a bituminous adobe wall and ran into some problems removing the old metal window frame. It took them longer to do the work than they probably anticipated. However, they did not complain at all. They got everything installed and cleaned up after themselves. They also had to remove the security bars to install the windows. They then reinstalled the security bars just fine.

Description of Work
Replaced five windows in our church.

Category replacement windows

Service Provider Response

Thank you Pastor [Member name], always a pleasure to contribute to Gods Kingdom. Dan

    Pacific Glass & Window

    Founded 1990 • With Angi since October 2014

    3.7

    (3) Verified Reviews

    Business Details

    Phone Number

    Address

    4732 N. Flowing Wells Rd.

    Tucson, AZ 85705

    Services Offered

    Pacific Glass & Window - Your Window Replacement Exoerts. We also repair broken windows. Single and dual pane, clear, tinted and low e glass repair. We service patio doors. No One Beats Our Price. No One Does It Better !

    Services Not Offered

    No Auto Glass

    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover
    Senior Discount
    No
    Warranties
    Yes