NORTHWEST AUTO GLASS

Auto Glass, Glass and Mirrors

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-11 of 11 reviews

barbara R.
06/2016
5.0
auto glass
  + -1 more
Not only were they prompt but they showed up early. He communicated well both by phone and in person and, as I said above, the work was neat and efficient.
Description of Work: Was so depressed as I called for estimates on the back glass for a Lexus! Matt was the first one to suggest I try to find one at a junkyard. We did so and he came right to the house to install it. He and his assistant removed the shattered old glass and fixed the antenna on our junkyard purchase and fit it right in. Not a shard of glass was left on the pavement and one would never know what had happened.It was a great experience all around and I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Duncan F.
06/2016
5.0
auto glass
  + -1 more
unknown
Description of Work: Chip fixed in our driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard E.
06/2014
5.0
auto glass
  + -1 more
I contacted several of the auto glass replacement shops I found on Angie's List. They all quoted around $300 to replace my windshield. When Northwest quoted $205 I hired them. They have very low overhead, don't have a shop They come to your house. So, they are able to do the work for less than others,even others who come to your house.
Description of Work: Replaced windshield in my "07 Toyota Prius.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Karin J.
09/2013
5.0
auto glass
  + -1 more
I was pleasantly surprised when the owner himself answered the phone and told me he could stop by the next day and reinstall the rear view mirror on my older truck. I had purchased and used three auto mirror replacement kits only to have one metal bracket end up in the defroster vent, and another fall off entirely; the third had tilted forward and ended up on the dash yet again. He refused to charge me for the quickly accomplished work. I and quot;tippedand quot; him anyway! And will definitely call him should I need windshield replacement. What a wonderful, charming, witty, experienced gentleman!
Description of Work: Replaced rear view mirror on 28 year old F250

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ALYSSA D.
08/2013
5.0
auto glass, glass repair
  + 0 more
I would definitely use this company again. From making the appointment to actually having the work done, everyone with whom I spoke was friendly and made me feel as though they truly appreciated my business. The gentleman who actually came out and did the work was extremely friendly and knowledgeable. He explained everything he did. He did a great job. The windshield looks great, the molding looks great, and it is more quiet inside! (The previous windshield was not properly installed- how improperly I didnt realize until I saw it uninstalled. I have glass coverage through my insurance company so I dont know how competitive their prices are, but I would not hesitate to use this company again.
Description of Work: Replaced my windshield.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID S.
08/2013
5.0
auto glass, glass repair
  + 0 more
It went fantasticly. My girlfriend is so darn happy. They came right on time promised to the apartment complex where she lives. Matt, the owner, and his assistant replaced the rear driver side window and then proceeded to fix this huge bumper problem that has been aggravating us for over 4 months. She asked, when the arrived, if they knew anyone who could repair the bumper problem, they just took it upon themselves to fix it right then and there. What wonderful service!
Description of Work: My girlfriend's car window was shattered and they fixed it. But, she was also driving around with her bumper halfway falling off the car. And guess what? They fixed that. What would have cost me a thousand dollars in the Nissan dealer, they fixed it basically for free. Unbelievable in this day and age.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

DAVID T.
07/2013
5.0
auto glass, glass repair
  + 0 more
Couldn't have been smoother. Called Matt Gipson (sole proprietor of Northwest Auto Glass) due to the good reviews on Angie's List. He handled the insurance claim prior to the service while he had me on the phone. We made an appointment at my home for a few days later to do the job, and he and a helper showed up absolutely on time, took care of the job perfectly, and explained what he'd done and what I needed to know about it. It's my preference to use sole proprietors, rather than big brand companies, for repair services whenever appropriate (they tend to give better customer service than employees of bigger companies), and Matt certainly confirmed this practice, as well as the usefulness of Angie's List.
Description of Work: Replaced cracked windshield covered under auto insurance policy

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John F.
01/2013
5.0
auto glass
  + -1 more
Extremely pleased with service! Have 4 door Chevy Silverado, wife rolled down rear window and when she rolled it up, it sounded like glass breaking. Matt said window was not broken, but that window regulator was going bad. He stated they are expensive and that he would lube up regulator in hopesof saving it. He charged $40 to fix, which I felt was reasonable for amount of labor. After he left, I thought I would check the other rear door window and you guessed it, it rolled down but not up. I called Matt, he turned around and got window up before heavy rains. The regulator on this window could not be saved. He ordered regulator, came at appointed time, replaced regulator. Cost for regulator and install, $200. Matt is very dependable and will now do ALL my auto glass work through him.
Description of Work: Called Matt based on reviews from others, got a quote $100 less than a Nationwide chain to replace passenger side rear window. Window not broken, but regulator going bad. Matt was able to lube up regulator and save. However on driver side rear window, we had to replaced regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Maureen T.
06/2012
5.0
auto glass
  + -1 more
I don't use him often but I recommend him highly. He is reliable and very good. The guy follows up and is there when you need him.
Description of Work: I used Northwest Glass to install a windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

SCOTT S.
11/2011
5.0
auto glass, glass repair
  + 0 more
+
Description of Work: Matt Gipson with Northwest Auto Glass is one of the most prompt people I have ever had the pleasure of doing business with. I have a Fleet of Five trucks. When we have a broken window shield or a window that needs replacing he can usually fix it before the end of the next business day. When he schedules a time, Matt arrives at our place of business on time ready to replace the window. Matt replaces the window on time and within budget. I always recommend him to all of the people that I know.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rose C.
10/2010
5.0
glass repair, auto glass
  + 0 more
My 20 year old Miata needed a new windshield (1st in 20 years, not bad). Anyhow, if you look there are tons of people out there replacing windshields. I called around and got multiple quotes. Matt Gipson came in with the most reasonable price as well as being very flexible with when he could do the repair. He came to my house and was very professional and did a great job for a great price. I would recommend him for a windshield repair/replacement.
Description of Work: Replacement of Miata windsheild.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

    Contact information

    8460 N CAMAS WAY, Tucson, AZ 85742


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Glass,
    Glass and Mirrors

    FAQ

    NORTHWEST AUTO GLASS is currently rated 5 overall out of 5.
    No, NORTHWEST AUTO GLASS does not offer free project estimates.
    No, NORTHWEST AUTO GLASS does not offer eco-friendly accreditations.
    No, NORTHWEST AUTO GLASS does not offer a senior discount.
    No, NORTHWEST AUTO GLASS does not offer emergency services.
    No, NORTHWEST AUTO GLASS does not offer warranties.

    Contact information

    8460 N CAMAS WAY, Tucson, AZ 85742