Mr. Rooter Plumbing of Tucson

Day one had to loan technician tools to do job. Could not run temporary line as he had left it at another job. Was told emergency service would be applied to line replacement It was not. No show no call two days. When I called on friday to see what was up was told a manager would call back. He called but didnt know anything about me calling Friday. He was calling to collect for an uncompleted job. Debris were left at front door a pile of chipped cement where 90 year old blind woman has to pop out to get her newspaper. Then not once but two different times the same individual left the front porch chairs blocking the front door. Had she come out she could have fallen. They left her without water for 5 hours. Could not take her pills. Large Bush still tied up the way they left it. They went through all the trouble to run a solid ground wire from the street to house only to splice 2 ft away. To contact Mr Rooter Tucson you have to call Colorado. No local support. Says family owned but where is the family? Have photos to prove.

Great! Very happy with the work, price, and people!

horrible these people are big time CON artists cost me $15,000 for a sewer line repair that I didn't need they dug a big ditch in my front yard with out calling blue stake when I questioned them about it they said oh we don't really need to then showed up the next morning & cut my gas line with gas spewing all over my front yard & the fire department on their way they took off as soon as southwest gas showed up.I kept

This was in a rental unit, and I live about 400 miles away. They called and told me that the pipes in the slab had probably collapsed, and that for about $2,500 - $4,000 depending on which option I chose, they would do a hydrostatic cleaning and camera inspection, and provide an estimate for the work to break through the concrete and replace the pipe. I called another plumber recommended by a realtor friend, and they did the cleaning and inspection for under $400. There ended up being nothing wrong with the pipe. Watch out for these guys.

unknown

Work was done but we over paid and were recommended to buy additional work that was NEVER needed.

unknown

I made the mistake of not checking online reviews before hiring them. My bad. Instead of just clearing the clogs and advising that I use a tree-root killer, they replaced all the sewage pipes and charged me $5000. Yes, I was suckered in. Never again.

Horrible! worst experience of my life these people are BIG time CON artists I had a draining problem in my half bath & they said I needed a clean out trap first which cost me $1000,00 then they claimed I needed a hydro scrub which cost me another $1,300 then when I continued to have the same draining issue they claimed my sewer line was broken & i needed have this fiber glass sleeve the cost would be $13,000 I said NO that's too much money & you probably broke it when you did the hydro scrub! they said at least apply for financing so I did & they said I was approved & that they would be out the next morning, after they left I called their office & told them I was going to cancel because I needed to get a second opinion ok the said.The next morning the  Mr Rooter guy calls saying he would be out in 15 minutes I said sorry I canceled last night he said oh you can't do that because we already ordered the materials I said well in the state of AZ you have at least 24 hrs to cancel i'll see you in court & I hung up.They continued to call me & harass me showing up at my door at 7:00pm at night.When I finally agreed to let them sleeve my sewer line they dug a BIG ditch in my front yard with out calling blue stake when I questioned them about it they said oh that's really not necessary, so when they showed up the next morning & cut my GAS line with gas spewing all over my front yard & the fire dept on it's way I knew these people were not only CON artists but real idiots they took off when southwest gas showed up to fix the gas line they cut & almost blew me up.

unknown

The workers that came out to perform the service were professional and punctual. I felt like they were honest people and we have used them for quite a few times.

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They were prompt and did good work.  Would call them again for an emergency situation.

They were punctual, professional and finished quickly.

They had to remove a nut to open a plug before they could unclog the drain, but they used the wrong tool. They chewed up the nut and left without finishing the job when I suggested that they use the correct tool. After I had someone else come out to fix the drain, they refused to make amends when I contacted them.

THEY CAME IN AND REPLACED MY LINES IN A TIMELY MANNER. THEY WERE NEAT AND TIDY. THEY DID A GREAT JOB CLEANING UP AFTERWARDS. I WOULD DEFINITELY RECOMMEND THEM TO FRIENDS AND FAMILY.

THE PRICE THIS COMPANY CHARGED WAS VERY REASONABLE BUT WE THOUGHT THEY COULD OF EXPLAINED THINGS A LITTLE BETTER. THEY SEEMED LIKE THEY WERE A VERY TRUST WORTHY COMPANY.