Let's Face It, llc

Excellent!

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quote was delivered at the time of the first visit; cabinets were ordered, delivered and installed as promised. Very high quality product.

Erin came to our home to evaluate our kitchen and give us a bid on the work, which he was able to do on the spot. We also got a bid from a cabinetmaker, who does not do refacing, for replacement of the cabinets. This bid was considerably lower than the one from Let's Face It, but the materials they specified would not have been at the same level of quality, and the job would have entailed considerable complication, coordination, inconvenience, risk, and additional expense, with other contractors having to undertake removing and reinstalling our granite countertops, which we wanted to keep. So we decided to go with refacing, which would not impact the granite in any way.

Erin returned to make extensive careful measurements for everything that would be needed, placed his order with the company in Wisconsin that actually builds the doors and drawer fronts, and set a date for installation several weeks away, when he expected to have received the finished product from the factory. We arranged to have him do the installation (Erin does all the finicky finish work of fitting the doors and drawers and veneering the exposed cabinet parts, which he estimated would require nearly three full days of work), while we were away, and for us to return to inspect the work and make final payment the day he completed it, and we gave him a deposit for half of the contracted amount.

In the meantime, one of the appliances in our kitchen died (a two-drawer, under-counter refrigerator unit). We ordered a replacement of a different brand (Sub-Zero) that would require custom drawer fronts matching our cabinets. Once we received that unit, Erin again returned to measure carefully for the fronts, and submitted an (expedited) order to Wisconsin for them to be built.

Everything went exactly as planned and described by Erin. We did our part before leaving town, removing everything from all the cabinets and drawers and countertops as he had requested. He showed up a couple of days after we left on vacation, exactly as promised, having stayed in communication with us and confirmed the arrangements with a couple of calls. We talked by phone again the day before we returned, and he confirmed he would in fact be finished with the job on the following day as promised.

The kitchen was absolutely beautiful: completely transformed visually, even though essentially all the cabinets were the same as before. It looked like a completely different (and much classier and more expensive) kitchen. It was a somewhat challenging job for Erin (I know because I have built cabinets myself): Euro-style cabinets with demanding tolerances for uniform gaps between doors and drawers, concealed hinges. His workmanship (he does it all himself) was absolutely superb. He takes unabashed pride in the quality of his work, and rightly so.

The add-on of the refrigerator drawer-fronts required Erin to return to install them a week or so later, as the expedited order still did not quite arrive before the main installation, but that was a very quick job, and again performed exactly when and how promised.

The only thing that I could begin to describe as unsatisfactory is the surprise we got at the cost of the additional custom drawer fronts. It turns out that their price more or less doubled because Erin made it a special expedited order, a fact that he did not share with us in advance. Faced with this considerable increase (a difference of about $200), we might have decided not to expedite and simply to live with naked drawer fronts a couple of weeks longer. Then again, we might not have.

All in all, we are very pleased with our decision and with our selection of Let's Face It. If your kitchen cabinets are dated and you want to update the look of your kitchen, but are basically happy with the kitchen cabinet layout, this is really a great option compared to replacing all of the cabinets. You can keep the appliances you have, or update them too (assuming basically they stay the same size and location); the same goes for the countertops. And you can't go wrong with the service and craftsmanship of Erin at Let's Face It.

We got 3 bids for this job, ranging in price from $17,000 to $24,000. Let's Face It was the lowest bid. (Although we were really surprised how expensive cabinet refacing has become.) The owner bid the job and offered us a discount if we signed a contract the day he bid the job. Since you have 3 days in AZ to cancel a contract for any reason, plus he was our 3rd bid and offered the best price, we signed the contract and paid half the amount owed. NOTE: the owner also showed many impressive before and after pictures of work he had completed and provided a file full of customer referrals and recommendations. About a week later, the owner came to the house again, this time to finalize material selection and take measurements. The owner also listed every idiosyncrasy we requested (e.g. replace cabinet flooring under kitchen sink, let us select per door where we wanted finger pulls routered, hinging cabinet doors above the refrigerator from the mid-post for ease of opening, etc.) Within a couple weeks the materials arrived and the owner scheduled 4 days to complete the house. Before arriving to do the work, we completely emptied all cabinets and prepared to not have access to these rooms while the work team was onsite. They arrived promptly each day and completed the job in 2 1/2 days. Their work was meticulous, precise and thorough. Every detail we requested was done exactly as we discussed without the need for reminders. The team worked quickly and efficiently, taking minimal time for breaks or lunches. They were detailed in cleaning before their departure as well. At the end we were ecstatic with the results. The project completely transformed these rooms.

Excellent. Worked quickly and efficiently. New doors/drawers are solid wood and high quality. My kitchen is a bit oddly shaped, so was probably harder to do than most. I am very pleased.

We are very pleased. It transformed our kitchen into a brand new one. The kitchen was 20 years old.

Lets Face It met with us in a timey manner and gave us a quote quickly. Installation was done on time with extreme professionalism and attention to detail.

It was a great experience. Great value and workmanship. The gentleman worked very well with us.

Very punctual, professional. Completed work in one day, cleaned after. Fast, no mess. The follow up: splash board came unglued partially in 4 months. I called him, he came in couple of days and fixed it.

It took a little longer than originally planned, but the end results were very nice!

They did excellent work. They were meticulous and detailed. It's a very small operation. It isn't a big company. They are expensive, but they do very nice work.

The sales pitch was smooth. The install was delayed by a week by them due to their manufacturer. Aaron said it would take three days and it only took him and his wife two days to complete all three rooms. Aaron is very meticulous and focused while working.