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Gilligan Remodeling LLC

About us

Proudly providing high quality remodeling services to Tucson and surrounding areas.

Business highlights

Emergency services offered
20 years of experience

Services we offer

Small & large remodeling projects including total renovations & room additions, specializing in kitchen & bathroom remodels.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.713 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
0%
2
8%
1
0%
Showing 1-13 of 13 reviews
Tina F.
Mar 2016
5.0
Yes, I recommend this pro
$9,250
Neil was one of three contractors who came to do an estimate. Neil called the very night I signed up for Angie's and sent him a request for a bid. His was the highest estimate, but it seemed reasonable given the amount of work. Plus, he had a great sense of design and seemed to know what I wanted even more than I did. I wanted someone to really take charge of the process and give me ideas and input. He saw the stacked pebble rock I'd done and got the idea of what I wanted straightaway—a sort of modern and natural look. He even went with us to the tile store to pick out tiles, and he made that process very smooth and quick. He had a lot of great ideas and really did a spectacular job. He was often here doing the work with his guys and supervising. He did very detailed work, never cutting corners or skimping on quality. In short, you get what you pay for.

You can trust Neil to do an excellent job. We'd originally planned on saving the upper part of one wall of my shower in which I'd installed stacked pebble over the cultured marble. He told me that wasn't what he would do, that the pebble could come off later on down the road. I waffled on whether to try to save it or not. He convinced me to do it by dropping the charge he'd given me in the estimate to take it down...he wanted it down that badly. When he pulled out the bottom part of the tile, I could smell something moldy and I was glad had him take it down. He then took the new stacked pebble and created this beautiful accent that far surpassed what we'd originally planned (stacked pebble throughout). 

In short, don't hesitate to use him for your work. He's honest and reliable, and quite artistic.

Denise E.
Aug 2015
5.0
Yes, I recommend this pro
$17,500
Completley gutted both bathrooms having to take shower walls out in one, that is a very small bath. Built pony walls in the small bath for the shower enclosure. Took old heaters out of the walls having to replaster the walls from that and all the holes the plumbers and electricians put in them. Was very helpful from day one going to different tile,and granite places with me. Helping me to get ideas of what to use and put it all together to get the look I wanted. Passed all his discounts for the materials on to me.We had issues with the plumbing in the walls and had to upgrade the electric. Neil helped me to find contractors that could do the work. Even though he did not have to he helped me over see these contracors. Neil built the replacement cabinets. We have very old saltio tile trough out our home he was able to match it perfectly, very happy about that. Anything I wanted changed or was not quit happy with he fixed gracesestly. Very professional him and his crew. Very accommodating to my husband an I. Having to take toilets in and out more then once because of me changing my mind and working between the two baths. Used travertine in both bath rooms. In the one it was very ununiform with red rock going through it. Neil and Mike placed it on the wall with so much flow that it looks incredible. The red rock looks like a river running through it. He also installed roof vents in both baths. I love my bathrooms and would hire Gilligan Remodleling again.

Cynthia H.
Oct 2014
5.0
Yes, I recommend this pro
$2,500
unknown

Norman M.
Sep 2014
5.0
Yes, I recommend this pro
$25,000
Gilligan and his crew are all capable craftsmen and handled all aspects of our remodel while keeping the 1920s integrity of our old home. They were always professional and punctual and the owner Neil showed up at the project himself every day to keep the project moving forward. Any delays were generally the fault of backordered items (custom ordered tile, and cabinets in this case) or me (the owner) making mid-project changes. Our house was vacant during the two month remodel so the crew was able to come and go as needed but the place was generally broom clean at the end of each workday anyway. Can’t say enough about how trustworthy, thorough and competent Neil Gilligan and his crew turned out to be. A rare find in the world of remodeling contractors!

Andrea B.
Aug 2014
4.0
Yes, I recommend this pro
installation was satisfactory. quality of work was good. We wanted Neil to do more work, but he did not return our phone call, we were disappointed as the first job was done well, on time, he was punctual, professional. Our jobs were not on a big scale, and perhaps that was the issue.

Paul R.
Jun 2014
5.0
Yes, I recommend this pro
$500
He's good, he comes in, he's very polite, keeps things clean, very concerned, he does a good job, we just like him.

Nancy S.
Jun 2014
2.0
$11,000
The partial kitchen remodel and enclosure of the wet bar were poorly managed and coordinated. When we pointed out some obvious mistakes such as cabinet doors that were uneven, and knobs that were not aligned, Mr. Gilligan became visibly upset. We had to hire someone else to come out and correct several other mistakes, such as shoddy paint residue left on the walls near the wet bar and the kitchen ceiling that was to be plastered and repainted. Communication from Mr.Gilligan was inconsistent and no timeline was provided for the kitchen remodel, and there was no final walk-through.
Response from Gilligan Remodeling LLC
"I'm surprised by this review because Ms. S said she was happy when the work was completed. Ms. S, I'm sorry to read of your subsequent unhappiness. The bar area was built two months prior to the kitchen remodel. It was due to her satisfaction with the bar that Ms. S chose to have me install her kitchen. The paint to be used was provided by Ms. S but was not a match as she had thought. Twice, I purchased new paint at no cost to her in an attempt to match the existing wall paint. We also made special trips to purchase items when Ms. S was unable to do so herself. We did have an issue with a broken cabinet upon delivery, which the manufacturer quickly replaced. Ms. S told me how impressed she was by our speed at removal and install. In her review, Ms. S mentions ceiling plastering and painting. I'd like to make it clear that she did not contract me for ceiling work and this was not included in my proposal or bill. It is my policy to ask the customer if they are satisfied with my work as far as quality, promptness and professionalism. This helps me become a better contractor. I believe I had demonstrated this to Ms. S. I wish I had been made aware of these issues by Ms. S as I take my job and customer satisfaction very seriously. I hope this is evident by the positive reviews I've received from other customers."

Chris L.
Feb 2014
5.0
Yes, I recommend this pro
$4,750
Neil provided the most details when he came out to provide a bid. (of 3 bids received) He also did not try to up-sell a bunch of other bathroom upgrades. He was friendly, professional, and pleasant to work with. There were some delays with the tile supplier, but he was never the bottleneck. He referred me to another granite installer who did my vanity top with undermount sinks and someone else for the glass shower enclosure (prices not include in above total).

Bob W.
Jul 2013
5.0
Yes, I recommend this pro
$7,000
We had a very extensive remodel done on both hall and master bathrooms. We were very happy with the job performance and overall outcome of the work. We would recommend Gilligan Remodeling for your work and would use the company again. Neil gave us the initial quote very quickly and was very competitive. At our first meeting we felt very comfortable with the information he gave us and he always addressed our concerns. As the process started they kept us informed of their progress and involved us in decisions about the space (never assuming what we wanted). On more than one occasion when we were making design choices Neil was very helpful. He would give us options based on his past experiences, giving us ideas we would not have thought of. If there was ever anything that we were not happy with it was changed always to our satisfaction. Customer service seems to be a very high goal. Remodeling is a hard undertaking and Gilligan Remodeling tried to make it as easy and pleasant as possible.

John E.
Mar 2013
5.0
Yes, I recommend this pro
$400
Neal accomplished the work with little input needed from me. He was very professional and a quick worker.
He produced excellent work at a good price. Door looks like it was always there. I will have him back for other work.


Ruth M.
Feb 2013
5.0
Yes, I recommend this pro
$1,600
When they bid the job, everyone else said and quot;we will restore it just like it was beforeand quot; however Mr. Gilligan said and quot;I'll restore it better than it was before, I won't use particle board I'll use cabinet grade plywoodand quot; His bid was competetive to the others so we selected him and he proceeded to do just what he said.
The new cabinets are beautiful, made of much better material and installed so that you cannot tell we ever had a problem. He and his helper were easy to work with and the cleaned up after themselves. A thoroughly pleasant experience. I would recommend him without hesitation.

Emily P.
Dec 2011
5.0
Yes, I recommend this pro
$2,500
He was very professional, he kept the contact with us and the work was well done. He cleaned up them up after it was done which was nice.

Robert B.
Sep 2011
5.0
Yes, I recommend this pro
He does outstanding work.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Gilligan Remodeling LLC is currently rated 4.7 overall out of 5.

Yes, Gilligan Remodeling LLC offers free project estimates.

No, Gilligan Remodeling LLC does not offer eco-friendly accreditations.

No, Gilligan Remodeling LLC does not offer a senior discount.

Yes, Gilligan Remodeling LLC offers emergency services.

No, Gilligan Remodeling LLC does not offer warranties.