Gerber Collision & Glass

Great Service. I used the Lakeside Dr. location off of Golf Links. Marty, my service rep was outstanding. I asked for shuttle service; he said that they didn't actually have a shuttle, but he drove me back home in my vehicle. He kept me well informed during the entire process and the truck looked beautiful when they returned it. As good as new.

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Collision repair was good. The car drives straight. The rear brakes were replaced on right side and have squealed when backing out of the driveway ever since. The clear coat had runs and ripples in several places.  I left the car with them for a week to fix the blemishes, but they didn't do a great job.

They finished when they said they would. When we got the car back there were some scratches and dents- but we were able to take it back and get it fixed.

They tried to return the car to me with overspray all over the windows and doors - twice! Finally, 2 weeks after the promised date, I received the car in good condition. Also, I was charged an additional 100.00 over the estimate, even though it was a straight forward job. There shouldn't have been any surprises.

Front desk was a little impersonal, inspector was good but after ten days they stated my car was ready but when we went to pick it up we found that the new glass was chipped and the tail light was also chipped, there was also a couple of chips in the new paint. So, they had to take it back for another week. This left a bitter taste in my mouth, I would not use them again.

I have used this shop twice in the past couple years and they are best auto body repair shop I've ever dealt with. Professional in all repsects. Everything was done extremely well, unable to tell the car had ever been in a collision. The shop is spotless and the personnel are very friendly and easy to work with. Would highly recommend.

Gerber Collision and Glass does a great job on the paint. As for the body work, you can't completely tell it was on an accident. They did a good and excellent job.