FAST RHINO
About us
We provide in-home, on-site computer diagnostics in Northwest Tucson, including the Oro Valley, Marana and Catalina areas. Fast Rhino repairs, sells and maintains computer systems and networks. We also have a retail storefront located in Oro Valley.
Business highlights
Services we offer
COMPUTER UPGRADES & PERSONAL COMPUTER TRAINING., DATA RECOVERY, HARDWARE INSTALLATIONS, MALWARE REMOVAL, SOFTWARE INSTALLATIONS, SOFTWARE UPGRADES, TRADITIONAL & WIRELESS NETWORKS, VIRUS REMOVAL
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
95% | ||
2% | ||
0% | ||
2% | ||
0% |
"Thank you for your review and the kind words. Hopefully, your network issue has been resolved, and if not, you have sufficient information on how to proceed. If not, please give us a call. We appreciate you taking the time to let others know about our company and sharing your experience here on Angie's List. Your feedback really plays an important part in helping small businesses like us grow. Thank you!"
"Thank you for your rating. We really appreciate you taking the time to let others know about our company here on Angie's List. We also appreciate your business very much!"
"Thank you for your rating. We really appreciate you taking the time to let others know about our company here on Angie's List. We also appreciate your business very much!"
"Thank you for your continued business! We really appreciate the wonderful review and the kind words. We also appreciate you taking the time to let others know about our company and sharing your experience here on Angie's List. Clients like you really help small businesses like us grow. See you at TechDay 2014!"
"Thank you for your rating. We really appreciate you taking the time to let others know about our company here on Angie's List. We also appreciate your business!"
"Thank you for taking the time to write a review about us. We appreciate your feedback. For your information, We DO provide this service for literally hundreds of our clients that have Apple, Android and Windows based devices. We are not sure who told you that we did not service these devices but please be assured we do. For more information, please give us a call here at our office."
Charles
"Thank you again for your review. It really helps small businesses like us. We also appreciate your continued business. It's good to know that everything worked out for your son. Thank you again!"
So not being a computer geek, I was out of options and checked Angie's List for repair alternatives. Most of the repair service options started at $59 for a cleaning. I knew I was beyond a cleaning so I kept calling to find someone who wouldn't break the bank and gave me an alternative to buying a new laptop. I was determined to not lose any data and to stay with Windows 7.
FAST RHINO was exactly what I was looking for. Their fee was $149 for labor. ALL LABOR. Yes it was more than a $59 cleaning but so was my problem. They had hoped to have my laptop done in 2 days but it was even giving them a challenge. They downloaded everything from my machine into their system to "scrub" it while they worked on the actual problem. They tried to clone my drive but that didn't work at this point either. They finally called and told me I would probably need a new hard drive (for the record a ton of memory at a great price). They thought the multiple crashes might have damaged it since it wasn't allowing cloning. So I gave them the go ahead. Let me say that some of the problem was that my laptop did not come with recovery disks. It is proprietary. So the new drive was off the table.
For the record, I am 60+ and of the generation where the 90% of us who "use" a computer actually know nothing about them. So what I am relating is with that limited understanding. With the new drive no longer an option they put the old drive in and continued to look for alternative solutions. And they succeeded. Reloaded everything. There was no data loss. They only loss was that I needed to reload my programs like for the camera, genealogy, cards etc in order to open data.
They worked on that laptop for nearly a week and solved the problem. For all that time & effort, the labor cost of $149. They are awesome. I will always go to them before I try to solve the problem myself from now on. I STRONGLY recommend them for their tenacity and dedication in resolving your computer issues.
"WOW! What an awesome review! Your kind words go a long way! We very much appreciate you taking the time to let others know about Fast Rhino and sharing your experience with us here on Angie's List. Clients like you really help small businesses like us grow. We hope to be of help to you again."
Thank you
Charles Evans
"Thank you for your continued business! We really appreciate the wonderful review and the kind words. We really appreciate you taking the time to let others know about our company and sharing your experience here on Angie's List. Clients like you really help small businesses like us grow. Again, THANK YOU!!"
When they call themselves "Fast Rhino" they mean it. The staff is courteous, very professional and I Highly recommend this business for all your computer needs. (Oh, and I got my full refund from advance tech on line and cancelled my service with them.)
Support your local businesses and a live person, and always check on Angies List first.
Fast Rhino I would give an A+
"We're so glad things worked out for you with that online service. We've heard that sometimes it is difficult to get refunds for online/remote work. More importantly, we're glad that we were able to help fix your computer problems, and we're also glad to to have you as a Fast Rhino client. Thank you for the awesome (Page of Happiness) review. Sharing your experience here on Angie's List is a BIG help to our company. We hope to be of help to you again someday."
"Thank you for providing Fast Rhino such a wonderful review. We really appreciate you taking the time to let others know about our company and sharing your experience here on Angie's List. Clients like you really help small businesses like us grow. We hope to be of help to you again someday."
I would most highly recommend Merlin as an expert in his field and for the services Fast Rhino offers. We will definitely use this business again for any future computer and network needs.
"Thank you for providing Fast Rhino such a wonderful review. We really appreciate you taking the time to let others know about our company and sharing your experience here on Angie's List. It is clients like you who help small businesses like us grow. Again, thank you!"
"Wow, it has been a long time! Thanks for giving Fast Rhino a great review. We really appreciate you taking the time to let others know about our company and sharing your experience on Angie's List. Thank you, again!"
"Thank you for the kind words. We very much appreciate your business and we look forward to being there for you if you ever need us again. Thank you!"
"Hi [member name removed]! Thank you so much for the kind words. Fast Rhino is blessed to have clients like you, who tell others about us. We very much appreciate your business and we look forward to being there for you if you ever need us again. Thank you!"
"Hi Member, We really do appreciate the kind words and feedback. If we can ever help you again in the future, just let us know."
"Hi! Thank you for the complimentary review on Fast Rhino. We really appreciate customers like you who take the time to let others know how much you enjoyed our service... and Sheri also says, "Thank you". Please let us know if we can be of service again in the future."
"THANK YOU FOR YOUR BUSINESS AND KIND WORDS. WE ARE TRULY BLESSED TO HAVE CLIENTS LIKE YOU AND WE HOPE TO SERVE YOU AGAIN WHEN AND IF YOU EVER NEED COMPUTER SERVICES AGAIN."
"THANK YOU FOR YOUR BUSINESS AND KIND WORDS. WE ARE TRULY BLESSED TO HAVE CLIENTS LIKE YOU AND WE HOPE TO SERVE YOU AGAIN WHEN AND IF YOU EVER NEED COMPUTER SERVICES AGAIN."
"THANK YOU FOR YOUR BUSINESS AND KIND WORDS. WE ARE TRULY BLESSED TO HAVE CLIENTS LIKE YOU AND WE HOPE TO SERVE YOU AGAIN WHEN AND IF YOU EVER NEED COMPUTER SERVICES AGAIN."
"THANK YOU FOR YOUR BUSINESS AND KIND WORDS. WE ARE TRULY BLESSED TO HAVE CLIENTS LIKE YOU AND WE HOPE TO SERVE YOU AGAIN WHEN AND IF YOU EVER NEED COMPUTER SERVICES AGAIN."
Licensing
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